Landscaping reviews in Edgewood, Washington

The Queen of green! Pleasure to do business with!!!

I was super happy when I called Briar Group and they were going to be able to get us in within a few days to hydroseed our yard because they were already going to be in our area.

Carol called the day of saying there was an issue with the truck and they wouldn't be able to make it out that day. She said she would call when she knew when, hopefully within a day or two.

Four days later they show up at my home, luckily I was home, because they hadn't called to say they were coming. I am teaching from home and on Zoom classes all day with my young students. I had to step away from them to deal with the crew. I told them I wasn't aware they were coming today and they said, on a snotty way, well call Carol and talk to her about it.

I then showed them where to seed and went back to my class zoom. They finished up and left without coming back to the door.

Fast forward to a little while later and my phone rings. I don't answer my phone while I am teaching my young students. A few minutes later it rings again, and again, and yet again.

I then received an email from Carol with an invoice. I thought ok cool I'll take care of it after work or tomorrow. Then not long after, she sent another email with the invoice again. I emailed her back while still ok zoom, kids were doing independent work, and let her know I would call her when I was off work. She continued to email me saying I should have shared with her crew that I was working. Um, why is it their business what I'm doing? I asked her why I should've shared that with them and she said because payment was due upon completion. The crew never asked for payment so I figured I would go online and submit the payment after work. She then sent another email saying I am violating the terms of the sale and she was not happy. I responded professionally and explained what happened and that she should've communicated with me when they were coming, etc...and I told her I would put a check in the mail tomorrow.

Forward to 5 minutes later and she replied with if you can email you can call. How dare she tell me what I can and can't do. I will not answer or make phone calls during zoom classes or meetings; it's unprofessional. She tried telling me that I told her crew I would call her; I never said that.

I changed this from a 1star to a 3 stars. They crew was on time, quiet, but friendly enough. They missed a couple of spots. The pressure was probably just a little to high on the blower.

Carol still gets 1 star.
Carol was very rude and inconsiderate when I called about some bare spots in the yard after hydroseed. I'm not sure if she thinks that her clients don't have anything to do or what.

She wanted me to calibrate my sprinkler system by putting out empty tuna cans on the yard. The system has already been tested when it was installed by people who know what they are doing.

When I explained that we don't have time for this task and asked for the seed type that was used originally, she was very rude and gave me a vague description and said 'Good luck with that' before hanging up on me.

Apparently their guarantee comes with strings, 'do as we say or good luck on your own'. This is crazy. Would not use this service again. Customer support needs improvement.

Carol has been great to work with, we had her come out in June, easy to schedule with, stands behind her guarantee, always answers the phone or calls you right back. We are new to grass care and she's answered ALL of our many questions. She is very knowledgeable. We are glad we went with her. I'm not sure the other contractors we looked at would have continued to provide this level of customer service after the work was done. The grass has come in nicely & we are very happy with it out here in Maple Valley! The first picture was from June 3rd when it was sprayed, the second is what it looked like 3 weeks later!

Amazing company to work with! They took the time to look at the job, and stay within the budget set. The crew they sent to our job, Leo and his crew, were nothing short of exceptional. You wont go wrong with this company for your landscaping.

I want to give credit to the owner. He came to my house to personally review the work that was done - or not done. He and I discussed what was done and what needed to be done to make the work acceptable. I believe the owner truly wanted to make amends and stand by his guarantee, which I greatly appreciated.

I contracted with this landscape service to thatch, aerate, fill in areas with top soil that had eroded, and then over seed the entire yard. I was not home when they came. They had thatched the yard, but was if they didn't know how to use the equipment, and areas of lawn were torn up. It appeared that they aerated only a part of the lawn - about 1/3. There was no soil put down in the areas that needed it and they did not fill the area that had eroded as agreed. Seed was put down, but heavy in some areas and hardly any in others. No compost was put over the seeds.
I called 4 times. Either my calls went to voicemail , or the person on the phone took my message and the calls went unanswered. When I finally did get someone to listen to my concerns, I was assured that a new, experienced crew would be out the next day. They didn't show! And of course, I was not notified that they would not be coming. So I spent the entire day waiting for a crew that never showed. Disappointed and angry with the lack of courtesy and unprofessionalism.

The actual work they did at our yard was excellent. Staff who came over were friendly and professional. I only gave them 3 stars because they told us they would arrive on Monday. They didn't get here until Friday. Hard to plan around such an indefinite schedule.

Loved my Christmas lights last year! They also do amazing lawn care. Love how involved they are with the community. Highly recommend!

These guys are fantastic!! Always on time, courteous and helpful - not to mention they do a terrific job on my steep challenging lawn. It is a nice feeling to pull into your home and have the landscape be on point and my husband loves that he is not stuck behind a mower every weekend!

Thanks to everyone at Amazing Landscape! :)))

Kyle and his crew have done an outstanding job for Brentwood Condo Association these last many years. The place looks great and have had two different other businesses ask who does our lawn service as they want to change. Reasonable price for a great job!

We love AmaZing Landscape! Not only are they a very active part of our community but they are the most professional and knowledgeable landscape company we have ever hired. They are friendly, always on time and their work is impeccable. We could not give them a higher recommendation. They are truly AmaZing!!

Used these guys for trimming hedges all around my property. The crew that came by did an excellent job and cleaned up all the mess that I’m sure was there following. They were half the price of their competitors and they did good quality work. I will be using these guys for future work and recommend them highly to anyone else.

we are very happy with the zlawns service. geovanny has been particularly good working with the more fragile areas of our lawn, and edging has never looked so good. great job!

I have been using Amazing Landscaping Services for about two years now. They provide a great yearly service and maintain my lawn year round.

We used Harford Lawn & Landscape for all of 2021 to maintain the lawn at our home. Even though we have three little ones and lots of toys to clear away before they come, they were always accomodating, organized and on time. I was pleased with the work they did all year and the communication was always pleasant and professional. They will be getting our business again!

The guys are AMAZING! I would recommend them to anyone and everyone!!! Once we had 2-1/2 tons of gravel in the driveway blocking the entrance to the back yard and they surprisingly made they’re way over the heap of gravel and finished the job in the back. The guys are committed to doing they’re job and do excellent work, our yard looks amazing! Definitely live up to their name!

UPDATE: I called, messaged several times asking to skip my service for the week because we had treatment done on our lawn and it was very important they did not mow. They totally ignored me and came out anyway, totally ruining the hundreds I spent to have my lawn treated. I finally got a hold of someone and cancelled all services. I never got confirmation so who knows if they will end up showing up next week. I am so disappointed, thought this company was about more than money - guess not.

Needed our commercial property cleaned up after a few years of neglect and runaway blackberries. Amazing came in and cleaned it up so it looks great. Quick and reasonable. Highly recommend their services.

We have used this company before and it doesn't disappoint. Yard work before and today thatching, new soil and seed. Very professional, the office staff is also very friendly and will work with you so you get what you want. We highly recommend this small, local business with the orange and green trucks!

I have been working with Amazing Landscape almost 4 years now. They have always taken great care of my yard. They are quick to communicate and have been able to accommodate last minute requests best they can. I tried 2 different lawn services prior to Amazing and I can definitely say that this company far exceeded its competition.

This company’s communication is terrible. I was using them to mow my lawn for about a year, I was not extremely satisfied with them but it was convenient so I continued. I asked them this season to aerate and overseed my lawn which they came and did. I was not satisfied with what was done because the seeding in the backyard was barely done and I noticed that the grass was not growing in. I had my wallet stolen and did not remember that I needed to switch payment and my payment didn’t clear. I didn’t get any communication that they would turn off service and they stopped showing up. I was surprised because I had been a client for a year with good payment. I called to find out why they were not showing up and that is when I found out service was suspended. I didn’t like how the manager spoke to me so I asked to speak with the owner and the manager said he won’t want to speak with me. It was one of the worst experiences I have ever had. I made payment and asked them to come out immediately and I was told no, I would have to wait till they were in the area again. I cancelled service.