Home Services reviews in Federal Way, Washington

We had Green Leaf out to do some heavy trimming and they did a great job! Dustin came out and provided a quote quickly and once we were ready the crew was out next day. The team was very professional and efficient. We will definitely use them again.

Green Leaf Tree Service is outstanding. I called on a Friday afternoon about a dangerous, rotted tree. Dustin,, the owner was on site Saturday morning, scheduled the job for Monday and it was accomplished quickly before the next wind storm. The crew was courteous and did a nice job of cleaning up. Would definitely use them again;

What can I say. They did great work for me this summer so I called them back this winter to tackle another project. They showed up on time, completed the work discussed and were spot on with the original quoted amount.

We had a large fir tree come down during the bomb cyclone in November, and was removed from our roof but that contractor left the debris in our front yard, and there were still a large segments on our deck and balcony. Insurance had several contractors come to the house and do estimates, we contacted Green Leaf as we were tired of the delays, and exorbitant prices from the insurance contractors. Dustin's crew came out promptly, and removed all the remnants of the tree from the yard, deck and balcony. His crew is top notch, friendly, economical, and punctual. We highly recommend them!

To be fair, Dustin is responsive and we believe he takes his work seriously.
Last year, we contracted Dustin from Green Leaf, to cut some trees, grind stumps, and haul away wood. We later discovered that the stumps in both the front and back yards were not properly ground. When we contacted Dustin about this, Dustin initially quoted an additional $400 plus tax for removal. Upon showing
Dustin our original receipt, he acknowledged that the stumps should have been ground deeper and agreed to return to take care of them, stating that he would come by the next day. Dustin also requested a review at that time, and I informed him that I would be happy to provide one after the work was completed.

Upon arrival, Dustin mentioned having to let go of the previous grinding crew due to poor performance. While assessing the front stump,
Dustin noticed roots. Dustin then asked us if we wanted the stumps removed for an additional $250. We clearly stated "no" to this offer.

Dustin proceeded to grind the stump near our next door neighbor's house that was not part of our original agreement. After grinding this stump,
Dustin left a significant amount of mulch on both our property and our next door neighbor's property.

Despite our refusal, while we were in the backyard, Dustin then moved to grind the roots by the gate in the front. After that Dustin began grinding the stump by our back fence. During this process, Dustin’s machine damaged our fence, and again, left a considerable amount of mulch.

After we realized the damage to our fence,
Dustin was observed moving to the stump by our other neighbor's house, grinding it, and leaving large holes and a significant mess on the ground, as well as damaging that neighbor's front lawn with his machine.

When we approached Dustin about the damaged fence and yards, asking about restitution, Dustin became belligerent.
Dustin stated he was not in the business of repairing fences and that the yard was "okay," and that we shouldn't worry about it.
Dustin was adamant that he would not offer restitution or compensation for the damage.

As Dustin was leaving he sent me a message claiming that my spouse was upset because he had "grounded those roots" and made a mess which he refused to clean. Dustin also falsely stated that we had told him that we wanted the roots ground, when we only requested the stumps we had already paid for to be correctly addressed. confirmed via text.
Dustin mentioned that he was trying to "help us out."
We then called Dustin to discuss these issues.
Dustin implied that my spouse was upset about the ground situation. We reiterated that Dustin had left a mess, damaged our property, damaged our neighbor's property, and created holes in our yard after we explicitly told him "no" regarding additional work. Dustin insisted my spouse had said "yes," and that his coworker heard him. We said "no" to paying $250, for any additional work. Dustin acknowledged this during the telephone conversation. Dustin also dismissed the fence damage, stating that he was "not a fence guy" and suggested we simply replace the damaged area even though he had caused the damage.

Given the significant damage to our fence and our neighbor' property, along with the uncompleted and unauthorized work, we decided to provide a review detailing these events and submit pictures of the damages caused by Dustin.

Dustin was prompt at giving a bid and scheduling a time of service. The bid was less than others for cutting a tree down and he did great work.

I had about 10 story high trees removed and stump grinded. Guys did fantastic job. They were on time and respectful of our yard. Overall they were very professional and they knew what they were doing.

They were great, we will recommend them, they are clean, fast, and efficient, our tree was big and it was no problem for them, they finished quickly and cleaned the area up well.

In life, you don’t often get more than you paid for but I just did! Estimate was a little shaky but the crew did a great job.
(Before, During & After Photo)

These guys were great! Prompt, knowledgeable, friendly and competent. Excited to see the trimmed tree fill out in the spring. I’d hire them again!

Amazing fast and extremely fair pricing! We had 3 large Douglas firs on our property, one of which was leaning pretty hard. Green Leaf was the 3rd company we called, not only did they out bid the other companies they had the tree down, stump ground & the other two thinned out within 48hrs. They were also very kind, professional & knowledgeable! 10/10 recommend!

They were very professional. This was the second time I have used them, they are very nice and very fair priced.They took two huge maple trees down and cleaned up all the branches and ground the stumps. I would highly recommend them and will use them again.

The workers were very attentive to understanding how I wanted things to look. they were very quick and organized and the work was beautiful and clean when they were finished I would highly recommend them. I will use them again in the future

Excellent communication.
Expert stump grinding operation. Professional equipment.
Great pricing. On time performance. Highly recommend..

I’m thrilled with their work. Exactly what I needed. They understood what I wanted. On time, clean, polite good price. I’ll use them again!

Just used them again, great and making plans today for my next project for them great work guys!

These guys are great. I used their services a few years ago, and needed a dead tree removed this summer. The bid was very reasonable; they came out the next day as promised and on time; and the work was done professionally with great cleanup. The guys were friendly and courteous.

We had a large, very dead cedar in an incredibly tight location. The guys took it down piece by piece and dropped every one precisely. They were quick, too! It was very reasonably priced, and now I don't have to worry about that tree as windy season begins. Thank you! I'll definitely contact you guys first for anything else in the future :)

Dustin came to my property to give me a quote. I was surprised to see him that quick. He was responsive. After I approved his quote, he came to the property with his crew and started their work the next day. They finished the job quickly. They cleaned up after everything was done. I strongly recommend their services.

Green leaf did a great job of pruning around my property to open up my views. They were able to take out many branches small and large and took out a huge branch a hundred feet up in a tree. They also removed ivy growing up my trees trees and when they were finished with all the work they cleaned everything up. My wife and I are very pleased with their work. And they gave us a great price too. I'd recommend them to anyone looking to get work done on their property.

Greem Leaf Tree Service provided great service. They removed a large pine tree and returned weeks later to grind the stump due to maintenance issues with their grinder. They are honest and dependable and I would recommend them to anyone requiring tree service.

Green Leaf Tree Service is a very professional company. They provide an estimate for their service, walk you through what they plan, and then execute on that plan. Fast efficient service , starts on time. I highly recommend there services.