Reviews of local pros in Kelso, Washington

This is turning into a nightmare. Before I had even decided to have a new heating system installed, I met with a Manager named RJ who assured me everything would go smooth and I would be impressed. I am far from impressed. It has been almost a month and it still is not passing inspection. The inspector was here at 8 am this morning for the 2nd time and the electrician still has not showed up. They removed a built cabinet and assured me that they would make it look good, but it looks like something I could have done. I am livid and will be contacting Lowe's who is promoting this company and will be consulting my attorney. DO NOT USE THIS COMPANY!!! THEY ARE LIARS AND NOT PROFESSIONAL AT ALL. NO STARS

I had a great experience with Rawhide Electric, especially thanks to their technician Alek O'Neill. He initially came out to fix a GFCI outlet circuit in my garage, and while it worked at first, it tripped again when I plugged in a garage freezer. Alek came back out promptly, diagnosed the issue, and made sure everything was working properly. He was incredibly professional, knowledgeable, and thorough in his work. I really appreciated his dedication to getting the job done right. Highly recommend both Rawhide Electric and Alek for any electrical needs!

The technician was great!! His name is Jacob!! He kept me informed of everything. Gave a thorough explanation. No wasted words. If I had the money I would have them come out and install a new AC unit.

Wow! Quality work from start to finish. AJ and Jesse, and let's not forget Tanner, who I loved to tease, installed a whole house Generac gas generator for us. So very professional, all of them. And a shout out to the salesman, who knew exactly what I wanted and to Bree who worked with me to obtain HOA approval. EVERYONE I dealt with in this company was top notch. Knew their jobs and did them well! What I had been dreading and putting off for a couple years turned out to go so smoothly, I could hardly believe it. Thank you for making this a wonderful experience and for giving me the comfort of knowing in the event of a power outage I can invite the neighborhood in. Jesse, I believe I have your thermos. Stop in and get it if you get this way.

After 28 years, our furnace and AC gave up the ghost. The problem was a crack in a plastic piece inside the furnace and could have easily been missed. But, a rep from Service Patriots caught it. They turned out to be totally no pressure, super respectful, very professional and efficient. The difference in technology of home heating and cooling over 28 years was, well, a lot! We were walked through everything we needed to know to be very comfortable with everything! Any questions were answered promptly and courteously when we called with questions. We would both highly recommend Service Patriots.

WOW !
Rawhide Electric, thank you.
We needed an upgrade from
the old baseboard heaters.
HVAC Ductless Heating that's what we had installed. We like the heat, and summertime comfort. Cooling ( A/C ).
No more sweaty summer heat waves or chilly winter nights
Quality product, we expect many years of satisfaction.
I thank everybody at :
Rawhide Electric,
excellent work.

Definitely would recommend having them do work in the future. They installed a new electrical box in our garage 9/12/25. I now have labels to each breaker on the box. Even replaced my outside lighting when turning new box back on blew up the outside lights. They even fixed a plug in my kitchen that was not working. Keaton and Cadence were amazing! Thank you again.

Called and was placed on hold for 6 minutes and 6 seconds. I was told they would call back to schedule an appointment later that day and 3 days later still no call.

Incredibly professional and always respectful. Rates are competitive and the staff is fantastic. What else could you ask for?

So glad that I chose Carlson’s. From the phone call for service, to the finished repair. Couldn’t be more pleased with the great service!

Horrible unprofessional service. On 2 different occasions we made appointment for them to come service our system and never showed up. Called to see where the techs were at an just gave us the ring around. Will not be using them again!

Heat went out and a repairperson was at our home by the afternoon. Robert was thoughtful, patient and explained to me the repairs needed. Will call again!

Edward was informative and helpful. He was quick and knowledgeable. He was on time. He kept things nice and clean! Thank you very much

Great company called them monday morning to schedule an appointment they came 2days later. Friendly employees that's why I gave them 5/5 stars

Great service to review system at new house. Showed up early, walked me through the system and provided a quality maintenance plan with no sales push just great service and education!

Jeff Headley was our tech on Wednesday, Oct. 30
He was awesome: arrived on time
Extremely personable
Very efficient
Did a great job on a very cold morning!

Been a Carlson's client for almost 25 years. Totally satisfied. They have our 100 percent trust and satisfaction. Excellent customer service.

Robert is always friendly and efficient during the maintenance visits. I have been using Carlson's for 14 years for repairs and maintenance of my system an will continue to do so.

Charged me 42.00 for a 9.00 dollar capacitor.
Thanks

I called several places in the are and no one would help over the holiday week. Carlson's came within an hour. Dmitry was professional and diagnosed our issue. Our heat is working beautifully.

Dimitry was awesome during the maintenance visit. He is so knowledgeable and professional. He explained everything to me as he did it. Such a great service for peace of mind, too! Please give him a raise!