Home Services reviews in Kennewick, Washington

I made the appointment the day before so it was quick, the day of they called to see if they could come a bit early :) once they team showed up they were both polite and professional. Now I am always prepared for the up selling, when i set up the appt. I picked 1 room tile and 1 bedroom carpet and deodorize. One of the gentlemen (the lead i assume) as soon as he walked in was on his tablet adding more rooms and hallways and so on. talking about selling grout and how important it is. Now i will say he was good at his job but in a way i felt the pressure, I had a total on line of 145.00 ish again not know what the sizing was for rooms so i knew it would go up a bit but when he was done it was almost 500.00. I told him nope not in the budget. I was planning to spend a couple hundred but not 500.00 so told him what i needed to have done, he re calculated and it went down but he was still adamant about how it will look odd with only part of the rooms done and sealing is again important. Being a sales manager in my job I again understand sales but it would be great if when you set something up on line and the company shows up they understand what you are wanting and the budget from what you selected when you set up an appt. All in all I was happy with the service and the 2 men were great and the deodorizer is not overpowering and still going strong. I will use them again and again will prepare myself for the upselling.

We love Stanley Carpet!! BRANDON AND CAMERON are a wonderful team. BRANDON has been to our home before and asks all concerns super polite and always on time and he smiles!!! Nothing ever smells in their product and the professional job is outstanding!! 100 stars to both of them!!! Will have them back in May!!! Thank you!! Debbie frankenfield

Jimmy and Kylie were extremely courteous, friendly, knowledgeable and professional. They went above and beyond. Were willing to move around a heavy dresser for me to complete a room. Service was fast and well worth it. I would highly recommend this service for naughty pets and messy kids!

Disappointed first of all they had problems with their truck, then when put spot cleaner on first few spots rubbed in with foot, after they left noticed poor job we went back over few areas with bissle cleaner what we did do looks better, now it all needs to be redid, hubs tipped both guys 10.00 each until we noticed crab job very Disappointed
Update
The same 2 guys came back one wasn't to happy but they fixed what wasn't done yesterday, everything looks so much better now. That is a good company that fix what wasn't done right the first time thank you

We had them come by for tile and grout cleaning, it looks ok I guess but not worth the $200 and they basically just put whatever chemical allover the tile, did a vacuum scrubby thing and that was it, no real attention to detail on the grout specifically which is a bummer. They also left their dirty rags around the house on the front porch. Not super impressed overall, maybe they're better at carpet, but would not recommend as far as tile and grout goes.

Wow!! I recommend Stanley Steamer to everyone who has older dingy carpet! Our cream color carpet was so dingy when we moved in and smelled funky. We had a "Zero" rez company come first and was extremely disappointed. Smelled like vinegar and dried stale and still dingy.
Our carpet looks and smells so clean and bright now! I had 2 tough stains that Brandon tried to remove and wasn't able to lift completely (which the other company couldn't either) but looked so much better! He added protection at no cost due to not being able to! He asked to see what we have used on a couple "bleach" looking spots. He took the time to explain why the one I was using had lightened the color and was hard on the fabric. He didn't push their product although I was extremely grateful and appreciated he carried and sold their own product which he had on hand. They guarantee their work 100% and will come out for no charge after a couple days as it dries if I'm not completely satisfied! Thank you Brandon for a stress free Stanley Steamer experience!!

We are thrilled with the great service Stanley Steamer provided. Our tile floors were cleaned and the grout sealed - we couldn’t be happier. Calling to get a quote and make an appointment was easy and fast, staff was friendly and knowledgeable. David did an excellent job and we appreciated all of the details he paid attention to. The price was very reasonable - it was money well spent. We will definitely call them again for our floor service needs!

Vehicle 401 and whatever employee this was rode my tail on the highway for over a mile when I was already going 5-10 over posted speed limit, swerving behind me and remind you I have my daughter in the vehicle as well as using the right lane because I was continually passing slower traffic. When slowing down to the posted speed limit he rode my tail so close I couldn’t see the headlights to his van. Proceeded to flip me off on his way past once I had a chance to get over. Best believe I won’t recommend this company. I’m nicer hire me I’ll shampoo your carpets and probably drive better to. Did call his boss who seemed very unpleased of his behavior, hopefully she handled it.

Royalty exceeds expectations with professionalism, customer service, and job excellence.
Highly recommend!

I didn't realize how nice it is to have clean windows until I had this company clean mine. I have already had them do it twice and highly recommend them.

Been doing our windows for our building for years! Love this guy! Family oriented! Christian business. Call him if you want it done right!

He did a great job. Windows shine and screens are perfect. He runs the city water through a filtration machine. I'm scheduled for twice a year cleaning from now on. He's a great guy. I'm so glad I chose him to wash my windows.

Best house cleaning service in Kennewick hands down. They came same day and my kitchen and bathrooms look incredible. Will definitely be calling again

We just moved into a new place in Richland and needed a deep clean before we unpacked. They came out the next day and completely transformed the house. Every surface, every baseboard, spotless. Already set up recurring cleanings with them. Best house cleaning in the area for sure

Super professional and thorough. Our home in Pasco hasn't looked this clean since we bought it. Highly recommend their residential cleaning services

I've tried a few different cleaning companies and nobody comes close. They're always on time, don't cut corners, and my house smells amazing when they're done. The deep cleaning they did on my carpets and tile floors was next level

Good cleaning service. They did a solid job on our home in Kennewick. Only reason for 4 stars is scheduling took a little back and forth but the actual cleaning was great

Had them do a move out cleaning on our rental in Richland and the place looked better than when we moved in. Got all the grime out of the oven, scrubbed down the showers, even got scuff marks off the walls. Helped us get our full deposit back

Absolutely fantastic company! They were easy to communicate with, and got everything done right. The crew showed up on time, were friendly and professional. Not only did they meet my expectations, they exceeded them. I’m telling my friends about them. Would definitely book again

Wonderful service thank you again!

Great cleaners. Highly recommend