Home Services reviews in Kennewick, Washington

I called zerorez because my carpet and upholstery was in need of sanitation dilute to an animal related illness. Not only was the office staff (Rosie) compassionate and understanding, but the tech that came out (Josh) was patient, understanding, and thoroughly did the job with a smile. He listened to my needs and worked quickly. I highly recommend Zerorez!

Jordan did an amazing job cleaning our antique area rug. He explained everything and reassured us about our concerns with cleaning an old rug. The rug dried quickly and odor was completely removed.

Nick was so nice and very knowledgeable. He was really great to work with. Would definitely use them again!

Great service! Appreciated the communication and the technician came during the quoted time. Very professional!

The technician was prompt, personable, and professional. This is the second time I've used Zerorez services for carpet cleaning and I would use them again.

I am thrilled with the results of cleaning by Jordan. He spent considerable time explaining the difference in the treatments he was doing, specifically for pet stain/odor, and then the protection applied at the end. These carpets are original to the house (circa 2017) so they have some wear, but they look so great now. Thank you so much!

Alex was great! I had some water spots from my plants and they came right off. I’ve used them multiple times and they are professional and quick. My carpet gets a lot of wear and tear and continually looks great every time I have the cleaning done!

Great service. Impressed with work. Only thing negative would say is that epoxy grout that was white in master bath did not go back to new. Other than that would use zero rez again.

Our basement family room desperately needed a clean, along with our secondhand sectional. Zerorez was easy to schedule with, and communicated ahead of time to confirm details of the job. We were served by technician Alex, who was polite, friendly, and very knowledgeable about the best plan to clean our carpets, given the wear and tear, kids, and pets we have. He was efficient and thorough too. Great experience!

I called on Wednesday and they came on Thursday. Customer service is first rate. Josh was prompt, knowledgeable, polite, and professional. His work was thorough and our carpet is as good as new. I was glad we could tip him! Zerorez has a great employee in Josh.

Roberto H. was our technician and he was fantastic. He arrived on time, was courteous, helpful, and completed the job quickly. We really appreciated the honesty and transparency as he walked us through our home showing us areas of concern and options for treatment. Great job!

Josh did an excellent job. My son’s dog had seizures in my living room, which caused him to lose control of his bladder and bowls right before he died. Josh took additional care to ensure all remnants of the waste were properly removed, including the smell. My furniture and carpet looks like new and smells fresh. I’m very pleased with the results.

Josh was very professional and pleasant. He did an amazing job cleaning our dining room chairs and all of our carpets. I would highly recommend. We will use them again.

Highly recommended very professional and no pressure to accept any add ons they may recommend I just wanted the basic due to I live in a rental. super fast appointment time scheduled on Friday and receive a Saturday appointment

Josh did a great job and cleaned 2 area rugs for us. He was very courteous and professional. He explained the procedure and answered all of our questions. His level of customer service is outstanding! Thank you, Josh!

Roberto was fantastic! He walked us through everything. He gave great recommendations for our house and was thorough and precise on everything he did. We are very please.

Great experience. We were kept informed at essh step of the process, and Josh was thorough and very careful. He cleaned the area thoroughly after the job was completed and left things as clean as he found them. We would have Josh again in a heartbeat!! Thanks Josh and ZeroRez!

My carpet was in bad shape. I didn't have high hopes, but holy WOW did it turn out better than I had expected! Great job and my technician was very nice and professional!

I got my air ducts cleaned with the 35% Thanksgiving special. I always hear the ads in the radio and think they are catchy and this was my first time booking a service. It was easy to book and the tech was super nice and answered all my questions. I can’t wait to see the benefits of having clean vents.

The gentleman was so efficient and professional in all discussions before he cleaned out carpets. Extremely kind and made sure we understood all the information and the services we were getting that day for our living room, family room, dining room and hallways. We left for the afternoon and he got to work. Coming home that evening felt like I walked into a brand new house. Our carpets are old and have been loved to the core with family gatherings, animals, and run around toddlers all day long. We are pleased with the cleaning Zero Rez did to clean and refreshen our home and look forward to getting our bedrooms done soon!!

I had my sofa, recliner, and 10 dining chairs cleaned! My dining chairs were so dirty. Now they look basically brand new. My tech was super kindly, friendly and very upfront! I will definitely be having Zerorez come back for my laminate flooring.