Constraction reviews in Kent, Washington

I LOVE my new shower. The installer showed up and time and left at a reasonable time in the afternoon, was very pleasant, stayed on task, was neat, explained what he was doing, was chearful and clearly enjoyed what he did. The shower is beautiful. The custom fit works exactly how I wanted it to. Since I am in a mobile home, he had to do some modifications. I am very happy with all contacts and with the finished product.

We had our outdated bathtub replaced with a walk in shower. The sales person explained our options an showed how it would look once completed. There was no pressure on her part, just answered questions. During the build process we were kept informed on the status and when to expect shipping. Once shipped we were called to schedule the install, as promised. We were told what to expect during the installation process and it all went according to plan. The installer did a great job, kept the work and surrounding area clean as he went.
All-in-all a pleasant experience and we are extremely happy with the results.

We hired Bath Planet to completely replace our master bathroom shower. It took a long time for the parts to come in due to COVID supply chain issues, but the installation was done in 1.5 days, exactly as they said it would be. The new shower looks and works great. We are very pleased.

Bath planet made this process so easy and the bathroom looks great!

We decided to get our old tub removed and update our shower in our nearly 100 year old house, and since it is the only shower in the house we needed it done in a short time frame. Bath Planet did exactly what they promised and it was done it two days and it looks great! Our installer Tom was very easy to work with and knew what he was doing.
In all fairness, we had a lower bid with Bath Fitters and I'm sure it would have been fine, but Bath Planet did seem a bit more competent and customer focused with a more robust wall system.

We held off our thoughts regarding our Bath Planet experience until we were confident all was well, as we used our new shower for over a week. Now, after two weeks, we are more than pleased to give our review.

From the very beginning of our experience with Bath Planet, we have been more than satisfied with the level of service we have had. Our initial introduction was with a sales representative who spent more than an hour with us explaining the process, showing us what was available, was knowledgeable as to what would work in our space, and Mr. Peterson never pressured us in any way. In the end, we showed him what we wanted and he provided a quote. Bath Planet was not the only company we interviewed. Thoroughly impressed with everything we heard and saw, we decided to go forward with Bath Planet and never once felt we made a mistake.

Our installer, Rob, arrived as scheduled. The timeline for installation was even shorter than we anticipated, and our installer, Rob, arrived on the pre-arranged date. He was courteous, efficient, capable, and a joy to have in our home as he took great care as he worked on the demolition and removal of the old bathtub. We were invited to check each step of the process as he worked, which we appreciated. He had several challenges, this being a house that was built in the 1950s, but not once was he unable to tackle the problems.

I have recommended Bath Planet to several friends who are contemplating switching out their bathtubs to a shower.

Thank you, Bath Planet! From start to finish, you did not disappoint. Your representatives from the office to the installer are top notch!

I was very pleased with my Bath Planet tub and shower remodel. Ronnie arrived on time was pleasant and started right in. He kept me apprised of his progress. Ronnie had some extra plywood bits in his truck and reinforced my rotted out flooring!
He finished in a day and a half. My new shower tub enclosure is beautiful.

From the beginning salesman was not pushy, spent a lot of time helping me make decisions and worked hard to help me wet up financing which I think was generous.
Install went great. Installer even ignored my dumb questions. I think I have the most beautiful shower and like everyone says
"Wish I had done it sooner"

I ordered a new walk-in shower to replace a bath in a guest bedroom. The order was completed early and the technician installing the shower did a great job. He communicated with me thoughout on his progress.

Far exceeded the expectations. Quality product, timely service. Friendly staff. Highly recommend.

A+ Business Our experience with Bath Planet was a pleasure. From our first visit with Shawn to the install with Ronnie we were very impressed with their professionalism. Shawn came to our house a few times , and Ronnie was on time and he's a Craftsman .

Thought it time for me to git with it and write a satisfied customer review. We chose these people for all the obvious reasons. The job was scheduled, done to our satisfaction, on time and promptly, etc. Now comes the reason for this review. We had one small complaint. A question of personal satisfaction or preference. We talked to them and they said we will be out to fix it, to make you happy. They did and we are happy with all of it.
Francis, our installer, was great. He was on time, friendly and efficient. All in all, we are happy, satisfied customers. Phil & Judy Breece, Sumner, Wa

Very pleasant experience, Thanks to Doug for convincing us to choose Bath Planet.
Ronie did a fantastic job remodeling our two bathrooms. High quality and quick - it took only two and a half days with minimal inconvenience.

Very helpful with information about their products and services. Wanted a ballpark figure for cost but they were not able to give one without seeing the project via in home appointment. All in all, looks to be an excellent quality and fast installation process.

Such wonderful company! They made it so easy for us to pick out colors and fixtures. We were leaving town and on a time crunch, they were able to get us scheduled and completed before we left. The worker was so pleasant and did a fantastic job!

I had my bathtub replaced for a walk in shower this month. Trish and Evangeline were my contact people and they were always available when I had questions. Rob was my installer and he was so great in explaining everything to me what he will do. He did a wonderful job and I love my new walk in shower from Bath Planet. I would recommend Bath Planet to everyone who needs any kind of bathroom remodel or replacement.
Sil G.

Installer was here right on time and was very professional. He made sure to lay down covers on the stairs and rugs. The tub and wall material was exactly as we expected and he asked us where we wanted the shower curtain rod positioned before putting it up. He did a great job of cleaning up when the job was finished. Over all we are very happy with the way it turned out.

I had an amazing experience going with Bath Planet to remove my tub/shower unit and replace it with a shower only unit with sliding glass door. The Rep was efficient, fast, responsive and kind. Equal to the installers as they were so fast, on time, extremely professional, including but not limited to the aftermath clean up and kind. The quality of work speaks for itself. I would highly recommend Bath Planet.

Great product! It looks gorgeous and will be so much easier to clean and enjoy a nice warm shower or bath. Mike, our installer was efficient and a hard worker. He clearly explained everything to us and showed us why we had a few issues with the old shower once the tear down was done. Time for the completion of the project was 2 days, just as promised. The materials that we wanted were ordered correctly and were the correct measurements for the project. Love Bath Planet! 💕

Had shower and tub enclosure updated. The whole process was seamless starting with the initial meeting to completion AND done in a reasonable timeframe.
Rob (installer) was great!! He explained what he was going to do for the day after which we did a walk thru. Evangeline was wonderful, keep me updated on getting product and time/date of installation. Everyone was helpful and answered any questions I had. I would recommend them for any bathroom project.

I actually like the bath fine, and the installers are friendly, but there was a plumbing failure in the wall that caused over 11k in just demo and drying. It caused mold that made me sick. They installed a new shower, but refuse to pay for the expensive repairs to the wall and the mold remediation. I am not excited about the legal proceedings to come. Too bad.