Contractor reviews in Kent, Washington

Boris and Collin were fantastic to work with during the construction of our new patio cover. Kyle was our project manager and was very communicative and respectful of our home. We had just welcomed our first child to the world the same day construction began. The crew was thrilled to build an area for future birthdays and celebrations. The quality and attention to detail exceeded expectations. I couldn’t recommend working with a crew more. They were the best I have ever worked with on any home improvement project I have gone through before; and there have been many!

Thank you Timberline for installing our recent deck aweing. You were ahead of the projected timeline. The people at Timberline did everything they said they would do.
Everyone we dealt with was pleasant, easy and very efficient.
We are now enjoying the shade and protection it offers. We ask ourselves why we didn't do this sooner.
Don and Denice

We can't say enough about the incredible experience we had with Timberline Patio Covers over the past 18 months! They helped us turn our vision of an outdoor kitchen into a "Street of Dreams"-worthy outdoor living space that exceeded our wildest dreams.

First and foremost, huge shoutout to Lucas Cook, the main man and foreman, who was SO AWESOME, friendly, and easy-going. Lucas was often joined by Collin, who was also fantastic to work with. Kyle Bannister, the overall project manager, ensured everything ran smoothly and efficiently and was always fun to interact with.

Having worked with many contractors, we can confidently say this was easily one of the best experiences we've had. The team at Timberline Patio Covers is technologically advanced, super professional, and about as communicative as you could hope for. They were consistent in showing up on time and always delivered competent and capable service.

We highly recommend Timberline Patio Covers to anyone interested in building a covered outdoor space. Thank you for making our dream a reality!

Were great to work with from permit process, to getting all the necessary documents, the install and completion, Crew was thorough and let us know plans for each day as well as sending end of day reports. They kept the area as clean as possible, would recommend them to anyone looking to have a job done.

Timberline did a great job adding a Patio Cover to our home. From our first preconstruction meeting they instilled confidence that it would be done right, and they did. Ryan the lead contractor built our addition with the same attention to detail and craftmanship that he would have used in building one at his own home, including doing items that weren't in the spec, but were needed to do the job perfectly. Brett Kunnari, the Project Manager was outstanding in keeping the project on schedule and keeping us informed. He also went above and beyond to ensure our project was done right, on time and on budget. In my world, that is the highest recommendation I can offer.

Timberline Patio Covers did a great job for us. Their work was excellent, construction disruptions minimal, and they left the work area cleaned up and tidy - every day! Responses to any concerns or questions was timely, even while they were shutdown during the pandemic. A pleasure to do business with, AND we love our new patio cover!

We had a wonderful experience with the Timberline crew once we broke ground on the project. Kyle, Josh, David, Lucas, Cole, Jeff, and Jet were all first class to work with. The work was thorough and completed in a timely manner. They accommodated some changes on the fly, and fixed all mistakes. Could not more highly recommend Timberline.

I cannot recommend Timberline Patio Covers enough. From the initial consultation to the completion of the project, they exuded professionalism, dedication, and a true passion for their craft. They expertly built a new deck and patio cover for my home that exceeded my expectations.

A special mention to Zolen, the lead carpenter, who made the entire process a breeze. His clear and timely communication kept me informed throughout the project and he ensured all work was done to the highest standards. Zolen's expertise was invaluable, guiding me through crucial decisions and making sure every detail was carefully considered.

The quality of their work is superb, reflected in the new addition to my home. Their craftsmanship, attention to detail, and commitment to customer satisfaction set them apart in this industry.

I wholeheartedly endorse Timberline Patio Covers for any deck and patio services, and wouldn't hesitate to hire them again in the future. They truly stand out in their field and are more than capable of bringing your vision to life.

Over the years I've worked with many different contractors but my project with Timberline was by far the most satisfying experience I've had. From project design, planning, installation, and follow-up, there was never a question of what was happening or when from materials delivery, daily project updates, daily progress photos, payment methods, etc. their online project management tools were a easy to use, & no detail left out.
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Every person I dealt with throughout the process from project pre-sales, build-up, & completion was courteous, flexible, & professional. The final project ended up looking like it was part of the original house build, not some add-on that looked like "an add-on". The product exceeded my expectations & I'm pretty picky.

In today's environment & past experiences, it was a refreshing change. I can't recommend them enough to anyone contemplating a patio project big or small. (Note: in photos, owner painting is not 100% complete nor staining of tongue & groove roof ceiling)

TImberline Patio Covers did a fantastic job with our covered patio addition. They were the ultimate professionals to work with and the final project was beyond what we had hoped for. We use the patio every day (rain or shine)! All the subs were fantastic and Tony and Brett from TPC were amazing. Highly recommend.

Our project was to put a covered structure over our deck adding about 600 square feet of outdoor living space. We did a lot of research into reputable companies and Timberline was on the top of that list. The project was completed during the pandemic and took around 15 months from soup to nuts, with actual construction completed in about 6 weeks. From initial design, through permitting and construction was extremely well organized and communication was great throughout. Clayton, Jeremiah, Kyle and all the others were fantastic to work with. We recommend them often to our friends when they comment on how fabulous the space is. We love it.

Timberline recently built our gorgeous patio cover and we were very pleased with their focus on quality, professionalism and attention to detail. The final result is stunning. Across the board, the team worked together to deliver framing, masonry, electric, gas, beautiful carpentry, and more.

From the start, our sales person, Jeff was instrumental in capturing our vision. At kickoff, we were pleased to work with Tony to scope out and make plans for the project - we appreciated his knowledge and expertise. Kyle, Zolan, Eli and Luis did fantastic carpentry and meticulous woodworking. Eli and Seth advised us and managed all the electrical work. Landon was always hardworking and professional. And we loved working with Clayton -- he always went the extra mile and expertly guided us on various decisions and ensured all the project activities came together beautifully.

As a whole, the team was clearly invested in building a top-notch product, and ensuring we were wildly happy with the final result. The daily project and progress updates were helpful to understand the status and next steps. The team listened to our questions and concerns and seemed to genuinely want us to be wildly happy with the end result - and we are!!

Kyle Bannister and team did a phenomenal job on our backyard project. Initially, we had commissioned Timberline to build a large outdoor structure but ended up adding on an outdoor bathroom/shower and storage room. The team was organized, and project managed the whole thing transparently. We loved the regular updates on BuilderTrend, the online project management tool that they use. They were always pleasant and courteous on site and responsive to any questions we had. The quality was excellent and there was no nickeling and diming for things we were not happy with. I would recommend Timberline in a heartbeat. Thank you for building a place that we will be forming memories in for years (if not decades)!

We couldn't be more thrilled with the results!

The first contractor we contacted actually referred us to Timberline due to the size and complexity of the job. I had some rough drawings I had made using free 3D drawing software. I showed them my ideas in December (You'll see the concept drawings in the photos), we discussed materials, components, and pricing throughout January, and signed a contract in late January.

They prepared architectural drawings in February and the engineering in March. By April we were in Permitting with the city and broke ground in late May.

They knew we were planning a big party for Mid August so they worked feverishly to get it all done in time. Tony was our project manager and was great with communication. Lucas was our construction lead and Matt his assistant, and they both were great to have on the job, and they kept us updated daily with what they were working on and what was coming next.

I was also impressed with their choice of contractors for the gas, electric, masonry, and painting, all did high quality work and were very professional, courteous, and respectful of our home and our neighbors.

Throughout the project Tony (Project Manager) had great ideas on how we could improve things, and they were always very responsive to our wishes, working very hard to make sure everything was exactly as we wanted.

For as much of an ordeal as it can be to have people working at your house for four months, they made it as painless and as stress free as possible. There we no major issues or concerns, and even the minor stuff was typically cleared up in one email or phone call. I can't imagine having a better experience.

And the final result is absolutely amazing! We are on the patio every day and throughout the weekends, watching football, cooking, and enjoying hosting friends and family. It's made such a huge impact on our quality of life. I only wish we had done this sooner.

The scope of the work was a 16x30 covered patio, plus pavers along the front and side, and a separate paver and fire pit area. The patio has 4 skylights, a ceiling fan, 12 recessed can lights, four 4Kw heaters, a 36-inch gas fireplace, 36-inch Hestan grill and dual side burners, Bose speakers, and a 70-inch Skyvue outdoor TV. The counter tops are granite, and the kitchen, built-in seating, and fireplace are covered in natural stone. The seating is topped with natural blue stone and has built-in storage areas underneath. The flooring is Mbrico porcelain tile and it is amazing! We've already had things like grease and even a bit of paint spill on to it, but everything just wipes up effortlessly with a little shot of Formula 409 and a paper towel. It's expensive, but if you want zero maintenance flooring that will last a lifetime, this is the stuff to get.

I can't speak highly enough of Timberline patio covers and their entire team. If you are looking for top quality work, you won't be disappointed.

We had our aging patio cover replaced with one from PCF this summer. We couldn’t be happier with the result! From our initial meeting with our project consultant, Chris, who helped us with design and materials selection, through the completion of the project, we had a terrific experience with everyone we worked with. Thank you to Kyle B., David T., Millen, Eric and Mac for a 5-star job!

We had a wonderful experience with Timberline Patio Covers. They built a tall deck on our property featuring a roof with installed skylights, heaters, ceiling fan, and recessed lights, a staircase, and a great railing. Our project manager Kyle B. and his colleague Jessie made sure all of the contractors were scheduled so that there weren't any major delays once construction began. The project lead Boris and his crew Colin, Kyle W., and Jeremiah did such a great job with the construction. Their attention to detail and obvious pride in their work really made a difference to the final product. We couldn't be more pleased. They kept us informed the entire way and were always patient with our questions. They kept the job site clean and were friendly with our curious kids. They showed up on time every day and worked until they finished whatever was on the agenda for the day. Because of their effort and dedication, it is the best room in our house. The work by Rock Electric (Seth, Eli, Aaron, Chris H., and Angel) looks great, and they were also very communicative and made sure that we got exactly what we wanted. The same can be said with the crew from Rescom railing - Christian and Jacob - they made sure the final product met our expectations and didn't go over budget. Really happy that we chose to work with this contractor!

I have mixed feelings about Timberline. I hired them because of the many great reviews and beautiful result photos. I even recommended them to a friend when the job started.

Pros:
• Communication was very professional. All communication and billing were handled through an app, which was convenient.
• The project manager who oversaw quality was very detail-oriented and easy to communicate with throughout the project. He was my favorite person on the team and, honestly, worth two stars on his own. Unfortunately, he only visited the site once during the project, although he did return at the end to review the work.
• During the estimate, the team explained the process clearly, drew pictures, and walked me through what to expect.

Cons:
• The pricing changed dramatically. I requested an estimate last year. When I asked for a new quote about six months later, the price increased by about 50%, which felt excessive and not fully explained by inflation. After discussion, they lowered the price closer to the original quote, but it was still higher. I should have trusted my instinct at that point. Later I got a surprise bill later ( they can argue that, but almost 4k to remove and replace rotten 3x6ft fascia was a surprise for me, and they found wood pieces that they “forgot”to return to store when I questioned the material costs)
• The final quality depended heavily on the individual workers. Some worker was skillful, but there was a lack of attention to detail. Then it ended up with panels not being nailed at all, areas left uncovered, strips popping up, different wood panels brought to site than what we agreed on, and steps being skipped even after I reminded them multiple times. When I questioned this, I was told those steps were unnecessary, etc.

We cannot say enough good things about Timberline. They created a patio roof cover design for us to envision, gave us daily detailed updates about their progress via their Buildertrend app and were responsive to all of our questions when asked. They started and completed our project sooner than expected, just in time for us to enjoy it all summer. We absolutely adore our patio roof cover. We now have an outdoor room we can enjoy with our family and friends many months of the year!

The team at Timberline Patio Covers and Rock Electric helped to transform our backyard patio into a beautiful outdoor entertainment and living space. It started with a very thorough review of our architectural plans with the sales engineer (Skylar Owen) who guided us on the various aspects of their construction process. This included looking at other client projects which convinced me the company was qualified and competent. Once engaged, their professionalism really kicked into gear! Starting with the consistent communications I received on our project from Jesica (Jet) Garcia (Customer Care Manager) to the onsite project manager (Kyle Bannister). Their onsite foreman (Lucas Cook) took tremendous interest in every aspect of the construction process. Lucas’s enthusiasm for making our pavilion come to life was real and very much appreciated! On the Rock Electric side, their team came through by really listening to what we wanted to accomplish, both functionally and esthetically. Aaron Motter (Lead Journeyman) went out of his way to help review and implement a custom electrical and lighting program for our project. Brad Wood and Chris Hale (On site Foreman) executed the electrical plan with top notch professionalism. The end result is a beautiful and comfortable outdoor pavilion we look forward to entertaining our friends and family for many years to come!

Timberline Patio Covers has done an exceptional job with our two-story deck and gable roof. I had done my homework and received quotes from a few different vendors. Tony was thorough with his presentation on their skills, work ethic and past performance. Mario and Kyle were the A team! Not only did they show up every day ready to go they created a work of art and obviously take pride in what they do. Every other team that came to help from the Rock Electric crew, the Rescom railing crew and even the occasional crew that came to assist were fantastic. Is my deck the second most expensive thing I’ve bought in my life…yes! Am I going to be paying for it for the next 15 years….yes! Am I going to spend every day enjoying the rainy Pacific Northwest from the comforts of my heated and amazing deck… heck yes I am! “This deck is fire!”

The team at Timberline Patio Covers and Rock Electic helped us bring our dream outdoor living space to life! Initially it didn't look like the project would ever take off, but they worked extremely hard with the city to get my project design approved. We added a much larger composite 2 tiered deck with a cover, outdoor kitchen and fire pit area.

Mario P. was a fantastic project manager, if you are lucky enough to work with him on your project you'll understand why. He is so thorough, detail oriented and was very patient and responsive to all of our questions/concerns along the way. He always took the time to hear us and resolve any issues we ran into along the way and continues to do so now post completion. He's great at his profession and is even a better person!

He had an amazing team around him, Steve and Edwin did an incredible job installing our custom Azenco cover (awesome louvered cover system) that butted up against our house. There were some tweaks that had to be made along the way, but they were able to problem solve to truly make it one of a kind!

Teagan with Rock Electric also did an incredible job, he had a sizeable task of installing 4 large Bromic heaters as well as running power and lighting to our Azenco cover and outdoor kitchen. He masterfully hid all the control boxes in an existing stucco pillar, which are located a good 125ft from our electrical panel in the gargage!

Highly recommend the entire team at Timberline Patio Covers, so do yourself a favor and at least have them come out and give you an estimate. They likely won't be the cheapest price wise, but their quailty and craftsmanship are worth it!!