Contractor reviews in Kent, Washington

From the first meeting with the salesperson to the final cleanup, every aspect of my new paver step project with the Timberline Patio Covers and The People Come First Group was stellar. This company was highly recommended to me by someone who was surveyed over the phone about the quality of their work. In over 45 years of every kind of home remodel and project imaginable, I have never worked with a team as professional, knowledgeable about design and materials, and quick to respond as PCF. I highly recommend their services.

Timberline was excellent to work with. Our overall deck project was complex, requiring skillful design and execution. Every member of our work crew was professional, courteous, timely and meticulous.
Our carpenters, Jake, Calvin and Landyn were thorough and top-notch in safety. Cristian did a wonderful job with the railings. Ace and Don made sure all electrical was complete and to code. Mario, our project manager, was always available for questions and took care of any and all concerns. Thank you so much!

Our experience working with Timberline Patio Covers was TOP-NOTCH from start to finish and we would 100% recommend them! We've been planning for this covered space for quite a long time and choosing the right builder was so very important. I know there are many people behind the scenes keeping things running, but I want to give a shout out to Mario, who managed our project. He's no-nonsense, easy to communicate with, and we had TOTAL confidence in him running our project.
When it comes down to the actual build and having crew on your property day after day, there's no one we would want other than Jack and Jeremiah! Both of them are friendly and respectful, incredibly hard workers, talented at what they do, and just a pleasure to work with. They were always here when they said they would be and were very gracious with me and all of my questions. :) The whole process was fascinating and I enjoyed knowing what they were doing and watching it come together- and they were so kind to share with me. If you choose Timberline for your project, I hope you're lucky enough to work with them!
Lastly, I want to mention Timberline's use of their on-line portal for project communication. At first I thought it was going to be cumbersome, but it was brilliant. We've worked with OTHER contractors who either don't communicate or don't follow through and that makes it incredibly difficult to follow along with your project or even get responses on queries. With Timberline's portal, every question was answered, every day's accomplishments were noted, and the timeline was clear- and because of that, we never felt out-of-the-loop.
Thanks for building us this incredible new space, Timberline, and for doing it with class!

This has been the Best Company I have ever worked with as it pertains to working with the various Trades (Architecture, Engineering, Electrical, Mechanical and Structural).
They are the contractor with all the trades who are subsidiaries to them. They worked with us to design our entire project and build to what was designed.
As we started talking to People Come First originally, Denny our salesman, was a huge help in coordinating our project kick-off and helping us keep the design within reason and had a great personality during the entire process.
The communication was great and the workers doing the work were meticulous in building to "MAKE IT RIGHT" or "DO IT RIGHT THE FIRST TIME". Jack and Edwin were the main builders of the structures and hardware installation. When Christian filled in, he continued the expert workmanship for not working 100% on the project. All of these guys are responsible for the workmanship in the pictures. They continued to work with us when unforeseen issues arose so we could resolve them immediately.
Having a project manager there really helped for us to understand why things had to be a certain way and, in the end, it made it safe and built right. Thank You Mario for being there to keep the project moving forward.
During the construction phase we had various inspection signoffs required by the City and every inspection passed with Zero rework or corrections. In fact, the inspectors stated during the various inspections how much quality they were seeing in the work; this included the electrical.
The electrical guys, Don and Ace had to run over 80 feet of a 125A line from the original circuit breaker for our heaters, outlets, light and fans. They also corrected the original wiring for my outdoor lights and fountain that was installed. All these items passed inspection with no findings from the Inspectors.
What about the Costs? We had multiple change orders because of upgrades we decided to include so we increased the original cost by about 35%. It wasn't cheap, but if you are only looking to spend $50K-80K for a complete area that is 22x16 you will get what you pay for in the long run.
The materials they used were also quality. They did not get any of the wood or structural hardware from HD or Lowz. It was delivered by a reputable small company here in my area and who most locals go, to get quality wood and beams.
I would recommend them to anyone, but if you are looking to save money, then they are probably not your first choice.
If you want a no hassle company that provides workmanship and cares about the outcome and reputation, then have People Come First (PCF) build your dream deck.
They also have a model set-up in Kent off Central if you want to see what they do, or you can see some of my pictures of their work.
To end, the best part is the 5 Year Warrantee of their work and continued communication on our Project.

Serious safety issues with this company. They park one of their trucks almost daily blocking a crosswalk, stop sign, and fire hydrant. A company that has no regard for public safety makes it concerning they are involved in housing. Hope they have good insurance when a pedestrian gets hit by this huge safety issue they are creating.

Would recommend someone else

Top notch service locally minority owned don’t believe the reviews to the contrary they must have the wrong business because my service with don was excellent works recommend to all friends and family I had my panel and meter socket base changed affordable and concise service thanks don

We had D&S Electric do work at our residence in Olalla and we we're so pleased with their expertise and the manner in which the executed and completed their craft.
Codi and his guys are top notch!
I highly recommend them.
Marty D.

a lot better place then Lowes

Cheerful greetings at the door, took. Care of my items in for me. Got in and out quickly, problem free!

The associate was helpful by telling me where to find the item I was looking for and while browsing the kitchen remodeling area a marketing specialist told me about a new promotion they are having to measure my kitchen and bring samples to resurface my cabinets which usually costs $100 but is free now for a limited time

Do NOT buy Custom anything from these people. They said Three weeks untilll delivery of custom blinds. Then you have to then schedual with a installer, really . Here it is week 5. Know this, they don't and won't really give a damn, just they were sorry ,nice but really just another line of POOO.

Ordered a door installation. Took 5 months after ordering to be completed. Installation was cancelled multiple times with less than 4 hours notice (wasting our paid time off), no significant effort was made to leave me a satisfied customer, additionally tried to say I owed additional money when I went to get some of the installation cancelled and refunded, and then they didn't even bother to follow through on the phone call they emailed about for customer satisfaction survey.

Yesterday, We went to the Kent, WA Home Depot expecting to see Social Distancing rules in place. Instead, none of the cashiers had face masks on, workers and managers were chatting without masks or gloves on. Managers walked directly by me, no masks, no separating space. There was no 6’ lines or controls. I won’t be returning to HD as they totally didn’t care about their customers health!

This is far and away my favorite Home Depot location. Their store app info about in stock status and item aisle and bin location data is consistently correct and makes getting in and out quickly a breeze. Despite being seemingly the smallest Home Depot I’ve ever seen, I’ve never had an issue with needed items being unavailable.

Great company

Great experience overall, very communicative and will stand behind their product. Shoutout to Jonathan, Bob, Aaron and Brenton!

Their team was absolutely wonderful to work with. They were professional, respectful, and listened to my concerns and request every step of the way. What stood out to me most was how transparent they were with their pricing. I told the project manager, I got an estimate from a company for 45k for Pella windows and wanted something more affordable. He was so offended from that bid that I got, he ended up calling the manufacturer Pella, and told them they have a contractor overcharging and giving Pella a bad name. His estimate was 32k for the same windows, and there were no surprise costs. The quality of the work was excellent, and they really went above and beyond to make sure I was happy with the results. I highly recommend them to anyone looking for a reliable and fair window roofing or siding contractor.

I’m extremely happy my friend recommended this company to me. From the first meeting with them, to the final result, everything was handled with professionalism and attention to detail. From the project manager Bob, to the installers, everyone was friendly, knowledgeable, and committed to providing excellent service. I’m very happy with the outcome and would gladly recommend them to anyone that needs a great contractor!

We had an excellent experience with Evergreen. They were prompt and considerate, and they were able to track down and solve a difficult roof leak issue. They truly went above and beyond to get everything right, did a thorough cleanup and treated us very well. We will use them again!

Spoke w Russell they called for a follow up since I left to NY August , love to check my Roofing, siding, windows , patio covers , gutters ,deck & hvac . Thanks

Spoke w bob he said not enough ventilation of roofing, I only have 5 and next door neighbors had 15.