All reviews for Ned Stevens Gutter Cleaning

We had them replace our gutters. After it was completed, we had an issue with one of the downspouts. Even though that was not part of the original work, they agreed to fix the issue to take cate of us. It was trickier than expected and the crew didn’t do it right. Gustavo (manager) had to come out to assess. He came out on a Saturday, and went above and beyond. He spent time to troubleshoot, found underground drains we didn’t even know about, he painstakingly cleaned them all out, was great with our son who wanted to help, and came up with a solution to the downspout problem that was perfect. He’s having the crew come on Monday to complete the work. The company took care of us, and Gustavo was amazing.

Eynar & Kevin arrived bright and early got right to work and did an outstanding job!! They let me know right away of any issues my gutters had and fixed the problem expertly. Then cleaned and treated the roof and cleaned the gutters and cleaned up all around!! Very happy with the company and i also signed up for the maintenance plan to keep the flow going!!! Excellent job !!

I was extremely happy with a service provided by NED’S HOME company. The service was done a next day after I have scheduled it. A working crew has done a great job. After they left, a roof of my house is free of a moss, the roof seems to be treated with some powder to prevent that moss from regrowing, windows are clean, and my gutters are clean too. The crew did not leave any mess around my house either. I will reach back to this company again in a close future for more services.
Also, a price for the service was more than affordable.
Thank you!

We had Ned’s Home service us today. Pricing was incredibly fair, especially compared with others. This company was very easy to work with and the workers are just amazing.I have been having some trouble finding a company that would go up on my roof (they tell me it’s too high). Shaquis said it would be no problem, he was very friendly, explained everything, and even gave some suggestions for improving other areas of the house. Him and his partner were very professional and they were very quick, and that may make you think the quality wasn’t as great- but that would be incorrect. Amazing job, Will be hiring again, thank you.

Great job. Very professional. We had the gutters cleaned. So happy with the job the workers did. Cleaned the roof and gutters and sacked all the debris. As I had room in my yard waste, I told them they could use our yard waste container They kindly put the sacked debris in our yard waste. Very much appreciated. Upon finishing they used the leaf blower to clean the the deck and sidewalk of debris that came from the roof. When they left, all was neat and clean.

After having another local company cancel on me twice, we decided to give Ned Stevens Gutter Cleaning a call. Jorge Montenegro and his partner came right out and did an amazing job cleaning my roof and gutters. They cleaned up the ground/deck/yard and washed everything off after they were done on the roof. The place looks spotless. Their prices were less than the going rate too. We are very satisfied and highly recommend these guys.

Two young men showed up on time driving a Lincoln Gutter truck, I was looking for Ned marketing truck but ok. Both very personable but all business, from my old gutter removal to watching the new gutters being crated out of the back of the truck, to hanging the new gutters, which took team work. A very smooth process and the end result looks fantastic, thanks Ned and crew!

We had an incredible experience with Kai & James! They were absolute experts—professional, efficient, and detail-oriented. They left the job site clean and pristine, and our gutters look beautiful. Thank you, Kai & James, for taking such great care of us. I would absolutely recommend this crew to my friends and family!

I am very happy with the quality of service provided by the technicians that arrived at my home. Exactly on time, neat and clean, appropriate safety equipment and equipment necessary to perform the work was well maintained and new. Daniel and Franco were very polite and listened carefully about my concerns and expectations. All debri was removed and areas hosed off and swept leaving a very clean finished product.
I am very happy to have acted on a tip from my neighbor to use Ned’s and will continue in the future.
Hopefully Daniel and Frank will perform the work again next year!
I am a very satisfied customer and highly recommend Ned’s.

They were able to schedule us in even during the season of heavy rain and heavier leaves. They provided competitive prices, comparable to the prices we got a couple years ago from other gutter people. We were helped by Kevin and Davy, who worked for three hours in the rain and hauled away 9 bags of leaves from the gutters. Respectful. Kind. Even helped shore up a gutter that was coming loose due to wind chucking a branch at our house. For a once-a-year, end-of-the-leaf-season visit, I think the price is perfectly reasonable and remarkably painless.

Edit: We had a great follow up with their roof repair team who helped replace the damaged gutters. Kai and James, we loved your work and you had great energy! I hope this company treats you guys well because these guys are QUALITY.

My gutters were over flowing at my home and Gustavo came to my house today and was so friendly and he took the time to explain what my issues were and what he did to fix them. After he finished cleaning everything out the gutters look brand new again. He also cleaned up all the debris off the ground that came out of the gutters. 5 star service would recommend for anyone needing their gutters cleaned!

Gustavo was extremely knowledgeable. He went above and beyond to find a suitable solution for my gutters. He was so positive and professional. It’s refreshing to experience first-rate customer care these days! I highly recommend.

Quick and friendly consult, fair bids right over the phone, quality construction/materials, and fast install. The only thing to keep me from giving five stars was a longer than anticipated lead time. Was told 7-10 business days, turned into 2 weeks and no one called to tell me.

I’m very happy with Ned’s gutter cleaning service. Two professional technicians arrived—then got right to work cleaning the gutters and the mess that comes with the job. They were safety conscious which is important and we are happy with the results.

Gutter cleaning always done on scheduled date. There always seems to be small debris left on roof top but maybe I just expected it to be spotless.
Window cleaning with soft bristle brush is ok, I prefer to have windows cleaned with soapy sponge and squeegee wiped.

This is one of those private equity owned home services companies. They do slapdash work. Sprayed dirt & mud all over the siding during their gutter cleaning. Not worth the hassle of having them come back. Would not recommend.

Great job cleaning windows and skylights! Two man crew led by Daniel, did an excellent job. Wish they could give a two hour window block, instead I was told all day block with a one-hour notice. Otherwise it would be a five star review.

**UPDATE** It has been a disaster since the first service. Broken screens, damaged property, left dirty windows, urinating in my backyard(recorded on home security camera.)

**Ned Stevens representative revised the total based on screen damages and apologized for employee conduct to our satisfaction. We consider the matter resolved. **

1/22/24: Ned’s reached out after seeing my review. Kristi was much nicer to deal with than the first 2 agents that were not helpful or empathetic. Kristi refunded my window cleaning and offered to take care of the damage their workers caused. I declined that offer. Sometimes you just have to move on. This is a good example of how poor communication and training of customer service and field technicians can result in losing a previously satisfied customer. I wish I could say I would trust Ned’s again, unfortunately I’m done.
12/20/24: I’ll be updating this review once I find out how Ned’s resolves serious problems we had with this year’s services. They used a pressure washer to clean windows and removed paint from my window trim.
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The team arrived promptly for the gutter and roof cleaning. They left the property clean. We had to request a call back for the roof due to stubborn debris that was initially resistant to the treatment. They took care of this without question or charge and very quickly! I am pleased that they chose to sweep the roof rather than apply more chemicals. It looks great now. We will use them again- signed up for bi-annual gutter service so we don’t have to worry in the future.

I used this company once for a gutter cleaning (they did a fine job). About two years later I called them for a quote on a job and decided to not go any further than that. Ever since they CONSTANTLY email,call,send letters to me despite me blocking them. This company is the Comcast of gutter cleaning

After multiple calls of trying to get my gutters cleaned and being told that I was setup for next available. I waited 3.5 weekS and they never cleaned my gutters. I would never go back or recommend them.

Terrible customer service and scheduling. Never show up when they say they will. They installed new gutters 2 years ago. When they finally came out to clean them this summer they told me the gutter pitch was off and needed to be corrected. They've been cleaning them for over a year and either the pitch has been fine or they never noticed it. I called and told Neds THEY installed the gutters last year and if the pitch was off it was their fault. They agreed and said they would be out within a month to fix them. They never showed up. I called again and they guaranteed they were coming within the next 3 days. That was two weeks ago. I'm done. I question if the pitch is really off. Avoid this company at all costs.