Home Services reviews in Kirkland, Washington

Robby is really an upstanding owner of Ladder Heroes. I first had some pressure washing done by a very bad technician, poor pressure washing and knocked over furniture and decor. I shared my dissatisfaction to the company and Robby came out and took one look at it and agreed that it was unacceptable and decided that he would re-do the job for absolutely no charge. You just don't find businesses that are willing to make good on their promise of a good job and this company is a rare exception. I wouldn't hesitate to hire them again!

Excellent service. Competent professional dealt w numerous roof cleaning tasks while maintaining friendly demeanor. Will use for ongoing upkeep of roof.

Ladder Heroes did an Amazing Job pressure washing and cleaning gutters for us..
I would Highly recommend them!
5 Stars!!⭐️

Robby and his team did a wonderful job - they did windows inside and out, gutter cleaning, pressure washed back deck, front porch, stamped concrete sidewalks and concrete driveway. He was thorough, courteous and helpful. I highly recommend! 5 stars!!

Unexpected 5-star rating!! Roof cleaning with treatment and concrete pressure washing done well. However, as the last Friday appointment of the day, felt 'clean-up' was rushed and not finalized. After sending a note with some frustration, company bent over backwards to 'make it right'. Extremely impressed with the customer service as a result, and would highly recommend Ladder Heroes to one and all.

Ladder Heroes apparently no longer stands behind their work. Definitely don't pay for moss removal, because they'll say they treated it, just for you to see four months later, your roof is greener than it was before their moss "treatment". Oh sure, they'll come back out and retreat it they say, just pay for another roof cleaning and moss treatment. Keep looking if you don't just want to throw your money away on that. The roof was otherwise cleaned and the gutters were somewhat clean(aside from that big chunk of moss I guess they thought I wanted to keep on them).

I use Ladder Heroes for all of my 80+ units that I'm a property manager for and they do great work every single time, their office staff and technicians are all wonderful!

Jesse Sunwolf cleaned the outside windows of our condo. Very nice guy, he did a great job. Thank you!!

I have a PVC roof with solar panels. Others wanted to only do the roof. Ladder Heroes did both. Arrived on time. Did a fantastic job. Looking forward to seeing them biannually instead of doing the job myself.

A family member recommended Ladder Heroes. I received quotes from several companies, some that an on-site visit. Ladder Heroes was able to provide an accurate quote after giving them my address and was a great value. They arrived when promised and did a great job clearing my gutters, cleaning the roof, and cleaning up debris that had fallen on the ground. Highly recommend!

Tech was very nice. Service, gutter cleaning, was quick.

What great service and attention from the Ladder Heros team. The steep pitch in my roof and thick moss made the job more challenging but this did not deter the team from doing a great job! Thank you.

Robby, Fletcher and Tyler did a wonderful job at our house. They cleaned our roof, gutters, windows and sidings. They were very professional, courteous and reliable. Excellent customer service overall. Highly recommend PNW Window and Gutter Cleaning!

Excellent job, thorough, detailed and cleaned up at the end. Thank you very much.

I have been using Ladder Heroes for several years, they are great! Scheduling is easy, everyone is friendly and flexible. The moss was getting fairly bad on the east side of my house, they brushed it off and started treating it and I haven't had a problem since. They also do a great job cleaning my gutters.

Love this company! Cody was awesome, and they always make sure to do what needs doing without adding extra costs. Been using them for a few years now and wouldn’t use anyone else!

Had Cody and Dustin out from Ladder Heroes today. They did a great job on my windows and took care to double check that everything was clean before leaving. Very personable as well.

Will not hire them anymore. They did a poor job cleaning my windows, and when called for rework, they said it has been too long. Even though I showed them pictures of windows that are completely under a covered deck that are still dirty.

And thanks for your respond quickly, however, as mentioned, we have been busy with life, and many panels were under a totally covered deck, plus even during the time I remember I asked you guys to rework on a few panels, because the white stain, if you talked to the folks worked with me, they would have recalled, and I just didn't spot all of them at the time.

Also, it has not been 3 months, I won't count from the end of Jan to beginning of April as 3 months :)

Served by Isaac this round. Texted me a message before he arrived so I knew when to expect him. Did a great job of cleaning the roof and our gutters and also treated some early signs of moss on the roof. More importantly cleaned up thoroughly after the job was done. Will continue to use Ladder Heroes.

Had Ladder Heroes clean the gutters and there was an area missed. They showed up as soon as I let them know and Cody took care of the problem quickly and efficiently.

I booked a roof moss removal job. The guy worked really hard. It was a hot sunny summer day. He finish the job well. Communication was great for scheduling. Payment system is easy.