HVAC reviews in Monroe, Washington

The scheduler was very polite and nice. When the owner of the company arrived he was courteous and on time. He and his assistant looked at my old fashioned coke machine. They did a few things to the compressor and fan and got it running again! I now have a fully functioning old fashioned coke machine! They didn't charge me for the visit.
I'll be calling them again for anything future with refrigeration or HVAC.

Mike came out and quickly diagnosed and fixed an issue with our heat pump. He was incredibly nice and helpful. The scheduler on the front end to was also really great. I will for sure recommend these guys to anyone in my area. Thanks!

Mike and Genesis are awesome. They installed a new furnace as well as an AC unit. They are dependable and honest as well and reasonably priced. When my hot water heater went out recently, Mike responded immediately to troubleshoot and I had a new Hot Water Heater installed the next morning.

Most heating and cooling companies can fix your problems.
What makes Genesis stand out from the rest is the communication!
After setting up an appointment, the manager shot me an email to confirm. Then (when I couldn't answer my phone) he sent a text message with different options for my job. The workers were on time and respectful.
Open communication continued long after the work was complete.

These guys are amazing. Sean, Edgar and their entire team worked hard to get our AC working for the summer and we are all set and ready to go. We bought our home shortly after the system was installed and while they didn’t usually transfer the warranty between owners they graciously did that for us and did a great job fixing the compressor for our AC unit. Can’t recommend them enough!

Genesis gave us an amazing deal on a 24k heat pump. Their technicians were courtesous and professional. They did a great job hanging the indoor/outdoor units and it all looks really good. I absolutely recommend their services.

Yesterday Sean came to look at our fireplace that we were told by another company we needed a lot to repair.
Apparently, I had the settings wrong and the previous company came and looked at was not knowledgeable enough or deceptive as they said it needed a lot of work
Sean came in and in minutes got it up and running, no extra charges or line of BS
He was honest, pleasant, and courteous.
He showed us that the setting was incorrect. We are now ready for power out weather.
It is nice to know there are people like him out there.