Black Hills, Inc.

Black Hills has been fantastic every time we've called on them! We've had major electrical work which we needed complete in a time crunch as well as some plumbing work done by them and they've been wonderful every time! They were also very accommodating to my work schedule so I didn't need to take time off to have repairs done.

Look, I’ve had a rough week. I had called a competitor twice in the last 90 days and scheduled quotes only for them to call me after waiting and wasting my whole day to tell me that no one was coming due to a “scheduling system error”.
With this coming heat wave, I was panicked. We couldn’t sleep and our overall demeanor is miserable when it’s this hot.
I scheduled with Black Hills on a whim and I’m happy I did. After another failed quote appointment I scheduled online and representative showed up within 30 minutes. He sat down with me, took measurements, discussed several different options and explained what would be done. This was Friday. It’s currently the following Monday and we are all happy and comfortable in our house.
Every single member of the team was polite, courteous, professional and knew their job well. The equipment they added and surrounding areas where they worked were clean and brand new. They explained how everything worked and how I wouldn’t have to worry about a whole lot because they would help us in the future due to the comfort care package we signed up for.
This home modification was completely worth it and I am beyond happy that I went with this company. I cannot recommend them enough.

Our furnace stopped working over night and we were able to schedule service the same day. David came out and determined it was an easy fix and got us back up and running in no time without needing any parts or anything. House is warm again and we are very happy!