Reviews of local pros in Pasco, Washington

Keith was very professional and prompt when I called to schedule. i was able to get an appointment for the following day.

With so many things to remember these days it's nice to contract with a company who reminds you and schedules service. Very responsive and professional makes for an easy transaction.

Appointment was easily made online and was contacted same day to be put on the schedule. Service was very efficient and done fast. Great customer service as well. Highly recommend!

I would absolutely recommend Backflow Tri-Cities! The online process of scheduling a Backflow check was extremely easy and the response time was almost next day. I was absolutely impressed and will be a repeat customer.

Keith has fixed my backflow prevention setup and fixed an sprinkler shut off valve. I am very happy with his work on both cases!

TerraGraphics was looking for a local company to do our yearly backflow testing and came across Backflow Tri-Cities. TerraGraphics backflow testing was done in the afternoon and sent to the city of Pasco by end of day. Great service, prompt and very professional. Looks like we will be using them again. Thank you Keith and Melissa

Keith came within an hour to test our back flow preventer. Solid guy, efficient and quick...AND priced right. Highly recommended.!

Great Communication, Keith showed up when he said he would, did what he said he would. Great price and easy payment system. Will use him every year for my Backflow check.

I inquired online about a backflow test. Keith got back to me the next day and the test was done within a week! Made it so easy and even sent the necessary report to the City of West Richland!

Very responsive and got us scheduled fast. Explained the test and its purpose clearly as well as showing how the back flow valve worked. Really nice guy doing our test. On top of that, the cost was less than our previous supplier. 😃

Backflow testing is back. We have been wanting to get our full backflow valve removed and capped for years now. We called this newer company to come out and do the required testing per West Richland code. We talked and found out they do complete removal and capping per city code. In less than a week Backflow Tri cities showed up on time and on the date they set. In under two ours he was done with the job. Keith Peterson was one of the most friendly folks I have meet in a long time. His communication and work was 5 star IMO. Keith left the area he was working on better shape than he found it. OUTSTANDING work ethic. We highly recommend him for all backflow testing and replacement needs.

After struggling with other companies to get work done on my back flow I found Keith and Backflow Tri-Cities. He was able to give me a quote, we scheduled, he showed up on time and did a great job.

After a bad experience and months of waiting on a different backflow tester, I decided to try Backflow Tri-Cities. Keith was professional, friendly and able to fit us in the same day to get our backflows tested, passed and submitted to the City. I will definitely be recommending them to others and calling them again next year!

I called Keith about fixing my irrigation backflow valve. He was booked up for the day but said he would stop by on his way to another job just to see what he needed for the repair the next day. It turned out to be quick fix so he repaired it on the spot. That is what I call good service.

I was in need of having a backflow test done as required by the city. I found these guys and decided to check out their web page. It was super friendly looking, and had the ability to schedule online! For me that is awesome as I forget to make those needed calls during the day while I am at work. Keith was very quick in communicating! I was texted immediately, got it scheduled and done and was able to pay online all in less than 24 hours! Fast, friendly and affordable - that's what you want and that's what you get with these guys! You won't regret checking them out!

Backflow Tri-Cities was not only really great to work with, they are very knowledgeable. We had no idea what we were dealing with regarding Backflow testing in our city. Keith explained what the process entailed and even when we found out that our particular situation was going to require labor, he kept the original appointment instead of rescheduling weeks out. Now we are good to go! Affordable, punctual, and reliable.

I had another company install my backflow and it still leaked. I called Keith and he was very helpful. He answered my questions. He came out and reinstalled it. Keith was prompt and did a professional job. No more leaks. Thank you!

Keith saved the day for us! Our previous backflow tester was unable to get us scheduled for this time sensitive requirement. Keith was able to work us into his schedule and get the report to the City on time and his prices are reasonable! Will definitely be utilizing his services next year! Thank you so much!

I was very happy with the work Keith did at my home. He was very professional and explained everything to me as he worked. He worked quickly, witch saved me some money. He removed and capped off a pipe that I was being charged every year for a back flow inspection. No one in the past had told me I could have this done. I will definitely recommend this business to my friends and family.

We pulled Keith's name from the preferred Backflow Tester list the city has. We are SO glad we did! Since our first encounter with him, he has responded with action within 24-48 hours of request. He is transparent with his diagnosis/assessment of problems, clear about solution(s), and fair with pricing. We have added him as a preferred contractor to our master list and will use him for ALL of our residential, commercial and investment property backflow testing needs. He always ensures the reports are submitted where they need to go and has relationships established with city employees which helps progress projects. We strongly and confidently recommend Backflow Tri-Cities as an established builder here in the community!

Keith was awesome, very responsive, friendly, and able to get to us within days of calling when other companies could not. We had no idea we needed a backflow test and our due date was coming up quickly. He even helped me with something unrelated to the backflow test when I had a question about our irrigation system. 10/10 recommend and will only be using Backflow Tri-Cities for this service going forward!