Constraction reviews in Puyallup, Washington

Couldn’t have asked for a better experience and the finished job is beyond expectation. Maxcare took our floors from 1990’s yellow oak to a modern (& gorgeous) coffee/ebony. Job involved sanding and refinishing existing flooring in 1/3 of the house and lacing in new matching wood in 2/3 of the house to create a flawless continuous hardwood in my entire downstairs. Their customer service is amazing and the staff is extremely knowledgeable. We’ve been living on the new floors for a year now and the quality has held up with no issues at all. I definitely recommend this company!

Maxcare is the best. This was an insurance claim due to water damage. They took out the old floor and installed a beautiful new hardwood floor. The team was respectful, courteous, and flexible. They were okay with my interruptions to ask questions and observe their work. They are highly skilled craftsmen and went above and beyond my expectations. Even helped me with a plumbing issue after completing a full days work. I would recommend Maxcare to my best friend.

We just purchased a house and our floors were in desperate need of refinishing. We contacted Maxcare for an estimate and Eric came out to assess and educate us on everything we needed to know. The Maxcare team was so professional, knowledgeable, timely and a pleasure to work with! We are absolutely in love with how our floors turned out and could not be happier!

Our wood floors were really bad looking and we almost completely remodeled our kitchen, to replace the flooring. The floor was badly so scratched, dinged up and faded to an ugly yellow. We had Maxcare refinish the wood floor and it turned out far better than our expectations! The floor now looks like a fine piece of furniture. It even looks better than brand new engineered flooring. So glad we chose to have this done. They are definitely talented.

I would give them no stars if I could. Lots of promises and no follow through. Our floors turned out terrible and they cup 6 months out of the year, that never happened before. The owner made lots of promises to fix it by just recoating the floors when what they needed was to be sanded back down and start over. It was as if we took $7000.00 and through it away plus all the cost of us having to move all our furniture and pay to stay at a hotel every time they recoated. We just now went to a different company and paid again for our floors to be refinished and they did an excellent job, they did it the correct way.

We had our oak floors refinished by Maxcare and we couldn’t be more pleased with how they turned out!! Owner Jon Engels is friendly, professional and knows everything about flooring. His crew, Jesus and David, were fabulous. They answered all my questions and took great care with everything they touched. I highly recommend Maxcare, and only wish we’d had this done sooner!!

Highly recommend MAXCARE! We are remodeling our '90's honey wood house and chose the Evoke LVP plank in the "Erica" color, which is a grey/beige combo. They allowed us to tear out the carpet so we could fix floor squeaks before they installed. The owner Jon and his team are highly knowledgeable and answered all of our questions. He really cares about his clients and the quality of the product and install. Their showroom in Puyallup has a great selection of every type of tile, vinyl, hardwood, carpet and other product you could want, and they have one in Cle Elum also. The install crew was professional and considerate of our home, and did high quality work. We LOVE the finished product!

Fantastic professional outfit for quality hardwood flooring. The owner is personable, caring. Professional, and possesses a creative designer eye for details and style. As a highly critical designer and artist myself, they exceeded my expectations for quality, execution and expertise. Their team of craftsmen were a joy to work with and watch perform! I was extremely relieved to have our floors beautifully restored after a laundry flooding incident. I would highly recommend and use again for future projects hands down!

Very professional

Great experience

Excellent

Great folks to work with!

Always on time and easy to deal with

Dishonest, poor communication, and plain rude. I would not use this business.

Real problem solving people with quality work ethics and values

They do good excavation and utility work.

They are not to be trusted, shoddy work and poor cleanup.

Terrible !!!! Ordered a honeybucket they never came to clean it even though we paid for it to be done 4 times! They came once. They won’t even pick up there honey bucket!

If you want poor work, constant delays, mistakes and excuses definitely call these guys. Read the other bad google reviews and you will see a pattern. They cost me a lot of time of money.

Late to the job and then ended up jacking up the rates. I was coded one flat rate and then all of a sudden it was well over $1000 I would not let him pump my septic tank ask him to leave and went with another company.

My mother in-law had ordered a larger nicer honey bucket restroom for my wedding, one that comes with the ability to wash your hands. I called a few days before and ordered another one because we had more people showing up than we originally planned. The day before the wedding they drop off the wrong restrooms, these were construction grade honey buckets, completely not suitable for a wedding. After over a dozen phone calls by me, my husband and mother in-law another one was dropped off an hour before our wedding. It was bigger, but only had hand sanitizer. Still not correct.
My mother in-law called a week or two later after cooling down from the now 2 mix-ups. She had written down who she had spoken to and the purchase number when she originally ordered the restroom. When she asked to speak to the manager, it was the same lady who had made the wrong order, apparently her name is Bri. Bri stated that she had NEVER talked to my mother in-law before, all the while, we had our purchase number and her name written down from our original order. We are under the impression that Bri didn't want to take responsibility for the mix up. She then quickly informed my mother in-law that she would call her right back, as she was EXTREMELY busy. That was at 10:00am. She never called back. My mother in-law had to call again. This time getting a gentleman who had no idea what was going on. He did inform my mother in-law that there phone lines were down from noon into the late afternoon. To make a long story short, the manager refused to accept that we had ordered a larger restroom, even after our many phone calls trying to get the correct one. She did however discount the bill by the delivery charge. But the whole thing should have been free. We never received what we ordered. This place has a complete lack of customer service. Do not use them if you have a special or important even coming up. I would hate for this to happen to someone else.