Constraction reviews in Puyallup, Washington

I recently had a leak in my house and we had to have most of the cabinets and wall taken off in the kitchen. Mason came and inspected and within a few days there were guys in here getting the work done. 10/10 recommend. Very professional and polite and they did such a good job cleaning up after themselves. I hope I have no more problems, but if I do, I know exactly who to call.

serv pro team Veronica,Arturo,Mario and Harrison, packed up our house pre interior home repairs . they are great! kind, considerate of our situation, and i recomend them to any one!

We hired Servpro to clean and sanitize the garage at our new house from many years of accumulated cigarette smoke. Luanne, Aminah and Arturo did a fantastic job and were so great to work with.

Our furnace had been leaking for 3 months and it ruined my brand new flooring and 3 of my newly remodeled kitchen cabinets. Servpro came out and got everything above and below dried out and ready for the contractor. They were very careful and respectful of the situation, explaining every step and even tolerating my 10 month old puppy Rusty supervising everything.
Big thank you to:
J.J., Eduardo, Laura, Moises, Jose, Franco and Hugo

They were aware that we wanted our water leak fixed. Before signing anything, I made sure that they were going to fix the problem. The worker asking me to sign the documents affirmed that they would fix the problem, not just do demolition. The company says that they will leave like "It Never Happened". They left with a larger hole in our ceiling, and weren't able to tell us where the leak was coming from...saying that "we aren't plumbers". So we paid $1100 for them to cut out drywall and leave it worse than when they arrived.

The team at Servpro flood cleanup and restoration, most notably Abelavdo, Kamal, Richard, Glenn, Robert, Heather, and Ninoska, are a group of dedicated professionals who are experienced and knowledgeable in taking the appropriate steps to prevent and mitigate further flood damage with the use of their advanced technology and equipment. They were quick to dry out the affected areas, remove water and debris, pack up, pack out and remove all of our personal possessions to prevent further contamination and ensure that mold and other harmful substances got eliminated. They were effective at reducing the damage caused by the flood and the fact that they serviced our house as quickly as possible made the entire situation less complicated. I believe that Servpro of Puyallup/Lacey is truly committed to customer satisfaction which is evident through their exceptional on site customer service, attention to detail, and providing customer peace of mind as they were always available to answer questions and address any concerns same day. This team's attention to detail should earn them numerous awards, and recognition! I would highly recommended them as a satisfied customers thus far in the process. In closing I’d like to say thank you Servpro flood cleanup and restoration, with special thanks to the following team of experts; Abelavdo, Kamal, Richard, Glenn, Robert, Heather, and the fabulous Ninkoska, Katy, Eduardo, Jonathan, Joanne, Patricia, Loanna, Eva, Jeremy, Luis, Manuel you have all been wonderful and top-notch representatives of your company. Servpro is a fantastic company that people can trust to provide exceptional service.

Brittany Newhardt was our project manager and she was terrific. She described the whole process for mold mitigation and it was very informative. She also gave us a lot of confidence that the problem would be resolved and it was.
Samuel and Dylan the mitigation crew were professional, thorough, and kind. Great experience they told us exactly what they were doing throughout the process.

a smaller servpro team of Luanna and Darrel came out today to finish my smoke damage
the continues to exemplify the professional, respectful, hard working team as the day before. Luanne explained to me the plan for the day. She and Darrel worked well
together. She would check in with me to make sure i was satisfied with her work. which continued to be sparkling! Darrel was respectful, hard working and dedicated to do a great job. The employees of this office are excellent. I hope you’re paying them well because you would not want to loose them.

I just had the best Serpro team ever!
Patricia was the lead, she was professional, polite, knowledgeable and informative throughout the day. Luanne was a great worker, pleasant, professional and gets the job done. Eduardo was the best cleaner! He knew just what to do, he was polite and respectful. Milton went right to work and did and excellent job cleaning my rugs. These four worked really well together to get the job done and do it correctly. my house shines after they have bern here.

Servpro is very lucky yo have four hard working, professional workers with these four. Thank you for an excellent job well done.

Luanne, Milton, Veronica, Racheal, Veronica, Robert and Mimi
Spinnaker Management Unit 2
Maggie Resident

Changing my review. Multiple expensive items of mine were damaged in their care. They marked ALL the boxes wrong making the unpacking process absolutely terrible. At first I gave a good review due to them being friendly & me not knowing the aforementioned issues. At this point I needed to update this review to reflect the actual quality or lack there of in regard to the care taken of my items.

We suffered a water pipe break on the third floor of our church with all three floors being flooded. Servpro arrived from 90 miles away in less than 24 hours (New Years holiday weekend in snow storm) with crew of three, truck and equipment. National crew of 10 arrived three days later with more equipment. They worked 10 hours a day for eight days to empty damaged rooms, dry out building and remove damaged sheetrock. Facility fully ready for reconstruction when they were done. Most professional, courteous and hard working crew I have ever seen. They were very informative, and considerate, working around church services the next weekend. This was the most impressive experience I have ever had with a company!!! I very highly recommend this company.

Luanne, Milton, Ninoska , Sarah, Arturo, Darren, Darren Jr, Noah, Trenese, James, David, Eli Eduardo
Everyone did a very good job cleaning up after fire and water damage. Luanne managed her team very well.
I think we are now ready for the next phase which is the reconstruction phase and that should begin next week thank you all. We appreciate it.

Our solar company contracted Black Diamond Roofing Company to install venting in our roof as part of our solar project. It was installed incorrectly, leading to leaks and eventually water dripping out of the canister lights into the kitchen. Thank goodness Servpro is here to help renew our space and replace all the damaged drywall in our ceilings.

Mina, Eduardo, and Darren called ahead to let us know when to be expecting them, they arrived on time, had friendly demeanor and were speedy. Also, my items were packed with care and they handed me my most important items directly. Very happy with service and will use again.

I recently had a water line break in my 4 yr old home soaking my living room and kitchen. After trying to tackle the clean up of all the water on our own we knew it was more than we could handle. I called up Servpro right away since I had worked with them in the past yrs. Here it was 1:00am my team showed up and got right to work on our home. My entire team that has been assigned to overseeing our reconstruction project has been very professional, respectful, friendly, understanding and I have got to say their communication has been top notch! The team has consistently made it feel like they were not strangers in our home which we absolutely appreciate! I want to give MANY THANKS (Muchas gracias)🙏🏽 to my Servpro team Jason H., Devin, Luis, Manuel, Dennis, Ninoska, Trenton, and Jeremy. You all are very hard quality workers & Absolutely Rock!✌🏽🌟🌟🌟🌟🌟 LET THE RECONSTRUCTION BEGIN

The cleaning crew, Louanne, Arturo and Rachael did an AMAZING job!! Extremely communicative, always on time and before they were done, asked me to look to make sure that it was up to our standards. Top notch! I would definitely recommend!!

Luanne, Scooby and Arturo.

They did what they were supposed to do moving a lot of contents from garage into the bedroom and setting it up. Everybody was friendly, good manners and went right to work. Mrs.Luanne was very helpful to me telling me what was happening. She is a great leader and she works well with her team and great customer service. I would highly recommend Servpro to others that need help. Thanks again

Luanne, Aminah, Robert, Arturo, and Manuel have been an outstanding packing crew. They worked efficiently, handled everything with care, and were incredibly respectful throughout the entire process. Their professionalism and positive attitude made a stressful situation much easier for us. We truly appreciate their hard work and commitment.

Chris and Antonio were absolute lifesavers.

They showed up quickly the day we had an active flood in our garage and immediately took control of a very stressful situation. From the moment they arrived, it was clear we were in expert hands. They worked fast, methodically, and calmly to stop further damage and begin mitigation right away.

They managed to dry out two rooms while being as minimally invasive as possible, which we really appreciated. Thanks to their experience and judgment, they were able to save the carpet in one room and fully dry everything without unnecessary demolition. Throughout the process, they checked in regularly, explained what they were doing, and made sure we felt informed and taken care of.

Given that this was happening during a major regional/national disaster with flooding everywhere, their professionalism, responsiveness, and care truly stood out. Chris and Antonio are the kind of people you hope show up in a crisis. They are extremely knowledgeable, hardworking, and genuinely invested in helping.

They deserve serious recognition for the work they’re doing out there. Highly, highly recommend.

Luanne and Arturo were Incredible.
Have done an amazing job cleaning the condo I hired Servpro to clean. Top to bottom an A1 job and service. Their patience and professionalism with all the changes we put them through was incredible. if you want your house restore like nothing ever happened, Luanne and Arturo are the two servpro employees, I would recommend.

By Paul a very satisfied customer

Rolando and his crew were great! Super friendly guys with great attention to detail. Had them caulk and paint all of our new trim and it looks phenomenal. 10/10 recommend. They didn’t even mind our full house! (As we have two big dogs and a small child) thanks again guys!

Disappointing Experience – Avoid Hiring The Painting Company
We hired The Painting Company to paint our house, and the experience was disappointing. They painted my garage doors while they were closed (I have to hire someone to come and fix it), overspray on our plants, deck, roof, driveway, entryway, and other surfaces, which required additional cleanup. Despite being contracted for two coats, it’s clear that not everywhere received two coats, the old paint color is still visible in several spots.
Additionally, we were encouraged to review the paint job while it was still wet, making it harder to notice the missed areas. The pressure washing was equally problematic – they used a high-pressure nozzle that created large gouges in the wood. They/He attempted to patch it with wood filler made it look even worse, and they promised to fix it but never followed through.
The quality of work was shoddy, and they refused to take responsibility for the damages they caused to our house. I strongly recommend avoiding The Painting Company. They don't deliver on promises and lack accountability for their lack of experience and poor workmanship.

Rolando and his crew came in and worked really hard. They ripped out my old baseboards and installed new ones within a few days- they then proceeded to paint all our window casings, doors and fixed a hole in my sons door and ceiling. He was very responsive and continued to work with us to get the finish we wanted on the trim. All his workers were friendly with myself, my wife and son. Would recommend the painters company to anyone that asks.