House Cleaning reviews in Puyallup, Washington

4.8 based on 465 reviews Back to the listing
    5

    I want to thank you, Tim and Brian for the great job cleaning our carpets. The stains are completely gone and we are extremely satisfied with the carpet and how it looks now. Also, Tim, we want to thank you for the nice job you did cleaning our windows.
    We will definitely have you come out again and it's hard to beat the price we paid.

    Again, thanks for the awesome service.

    5

    Great company! Excellent customer service and professionalism from start to finish. They promptly returned my call, gave me a very reasonable quote over the phone, had immediate availability, showed up on time, finished on time, didn't try to sell me anything additional and charged me exactly what was quoted! My carpets are ten years old and I was hoping to get new, but All Clean of America did such a great job cleaning and fluffing them up, I don't need new carpet now. I will definitely use them again.

    5

    Wow! Tim Shirts and his crew do awesome work. My husband and I were convinced that we were going to have to replace our carpets (never cleaned in 5 years, two big dogs), and WOW! They saved it, and it looks like new!!! Honest, ethical, hard working! Will absolutely never use another company! Dr. Carter Peckham.

    We have used All Clean of America every year and they have saved our carpets. The staff is professional and timely. Great customer service, great results!

    5

    We have used All Clean of America for a couple years for carpet and window cleaning. They arrive on time, very efficient, professional and they are finished in a timely matter. Well worth the cost.

    5

    Have them clean my floors yearly. They do a job good. This year got delayed & it was a year and a half. They did some extra cleaning to keep the bath floors nice & clean.

    5

    Love love the new truck Tim!!! had our area rug, easy chair, and carpet traffic areas cleaned last week just in time for Holiday entertaining. Great job!

    5

    All Clean Of America did a wonderful job cleaning two sets of stairs and an area rug. Brian was polite and very professional. The process was so efficient and non disruptive that my kiddos didn't even wake up from their naps.
    And there was no leftover chemical smell like we have experienced with other cleaners

    5

    Brian with All Clean was great! He arrived right on time, efficiently knocked out the work, and our carpets look better than they have in a decade. Several stains came up that I've been attacking with home-use carpet cleaners for years without success. The company was flexible with the square footage, allowing us to convert 1 room out of a larger package a couple high traffic paths elsewhere. The soap/cleaner used isn't excessively scented and I am able to continue working in the same room without a headache. We'll use All Clean again.

    5

    Very professional service. Very pleased. Was able to treat pet odors, spilled coffee, spilled candle wax, steam clean carpets and hard wood.

    5

    Used all clean of America for the first
    time. They were wonderful! Did a great job on windows and carpet for my home as well as a rental. Would absolutely use them again!

    5

    In and out with what I needed in less than 3 minutes.

    5

    Great service and my pool has never looked so good.

    5

    They were very professional and kind! 1000% would use this company again

    1

    I was tail gated by an employee of this company for going the speed limit. Employees of companies who drive professionally on the road should not intimidate other drivers.

    5

    New pump & heater on my 2009 swim spa! Couldn't be happier - Thank you !! Would 100% recommend

    5

    Top notch service!! I had a leak in my spa and they went out of their way to fit me in urgently. They fixed the problem quickly and professionally.

    1

    I DO NOT SUGGEST LOSING YOUR TIME WITH SAM, HE IS NOT RESPONSIBLE AT ALL. HE WAS SUPPOSED TO COME FOR A HOT TUB CLEANING LAST THURSDAY AND DIDN'T SHOW UP. THE FUNNY PART THAT HE SENT AN MESSAGE A DAY BEFORE REMINDING ABOUT THE APPOINTMENT. HE DID NOT COME , AND NEVER REPLIED TO ME BACK. STRONGLY NOT.

    5

    I bought a new house and the pool was a mess. They came out within the week and had the water sparkling in time for my son’s birthday party! Highly recommend

    5

    We bought a spa a year ago and have had nothing but trouble with it. I called Bryan on Labor day, he not only answered the phone, but he took our phone call, texts and walked me through how to fix it, and got us back on track. I couldn't be more happy with Bryan, and his company:)

    1

    We moved in to a house with a green pool. It was hard to get Pacific Northwest Pool to show up at first, but they eventually got the green out of the pool and made it crystal clear and blue again. They got on a schedule and things were fantastic. Until they weren't. After about a year, I started to notice that the pool didn't look perfectly clean anymore, but only clean-ish. I would have to supplement the cleaning by skimming what they missed minutes after they left. Not something I want to have to do. This is why I have a cleaning service. We noticed when we would contact the owner Brian, he was quite sensitive about questions. We were always trying to word texts in ways that wouldn't upset him. This was challenging. I work from home and the pool is my view. I noticed that the time they spent on the pool had decreased significantly. I also noticed that there were still plenty of bugs and worms at the bottom of the pool and floating at the top. This was disappointing because it seemed like we had a good thing for a long time. We brought it up and Brian said that he prides himself on being speedy. Ok, well, what benefit does the client get? So you're fast; we're not waiting on a cheeseburger. Instead of committing to more time spent on the pool, he facetiously said "thank you for pointing out how quick I am" This is when we kind of knew we were in trouble. The next instance was after the cleaners came and it was pouring down rain. They had trouble seeing the bottom of the pool and therefore; they couldn't vacuum everything and we're starring at the same dead salamander and worms from weeks ago. I completely get that it's tricky to see through a downpour. I asked Brian about this. I wondered why they would clean during a downpour with such a visual disadvantage. Brian pointed out that they don't have a choice other than to work in rain; pretending there isn't a clear distinction between rain and a downpour. It's raining now and I can see the bottom of the pool. I ended up shopping around on Home Advisor to see who else was out there. Well, Home Advisor shared my search with Brian. My husband and I of course, got an emotional text from Brian saying that he has to cancel our contract because he decided ten years ago not to be anywhere he is unwanted. Nobody puts baby in the corner I guess. Oh, the drama!

    Something I found out from my new pool guy after I posted this review: Brian was not checking two of the columns on the chemical chart. CALC and CVA. He had stopped checking them in April and never checked them again according to his own chart for the remainder of the time he was our pool cleaner up to October. Because of this, the new pool guy said that he may need to drain the pool, but ended up getting it under control. I have attached a picture of Brian's chart lacking the detail on the two columns.

    Also, the spa I had in the pool house was old and Brian told us it was not worth fixing and that we should just buy a new one. Our new pool guy was able to fix the spa and found it to be in excellent condition, with even the rubber washers being like new and flexible and the ozonator working perfectly. The heater needed some work, but it was well worth the cost!

    1

    Do not hire this company. They told me it would be $130 to clean my pool. Not only did they not clean it all the way, so I had to finish it myself. When they sent me the bill it was for $240. They were at my house for 30 min vacuuming it and put in some chemicals. Absolutely ridiculous. I tried to reason with Bryan the owner and he told me to find someone else to clean my pool.