Serenity Air Heating & Air Conditioning

I cannot speak highly enough of Serenity, their work ethics, professionalism and service. A year ago, we wanted to install mini-splits in our house and Drew came and gave us a layout plan and educated us about the system. We followed up with multiple emails and he was extremely thoughtful about our plans. It turns out their competitor came out with a better price, and we went with them but even then, Drew was very kind all along. This year we bought a fixer upper, and I called Drew again as I was so impressed with his professionalism. They came out with the most competitive price, and we used their services this time. They were totally accommodating with our remodel schedule and even provided temporary protection for the mini-splits against dust. Their administrative assistant Amber is a pleasure to communicate, she is always joyful, kind, and efficient. They sent us a thank you card and a Starbucks gift card in appreciation for our business--talk about a thoughtful and personal touch!. Then Drew came to show us how to use the system but because we still have renovation work, he advised me to protect the mini-splits and come back later when the renovation is complete. In other words, he genuinely cares about his clients. I would say Serenity is the most professional company that has done work for us in the last 10 years. And Drew and Amber and wonderfully kind human beings. I would recommend them to anyone in a heartbeat. Writing this is the least I can do to show our gratitude.

Shawn and Chris came to my house and explained what was involved in my purchase of a mini split heat pump. They were thorough and fulfilled my expectations.The techs from Serenity showed up this morning and installed my Mitsubishi split heat pump. I am absolutely thrilled with the job they performed and the quality of the product. Congratulations Serenity for a job well done.

Shawn was very thorough in giving us a number of options. He was knowledgeable regarding the products, allowing us to make the best decision for our family.