Reviews of local pros in Puyallup, Washington

As for my house warranty requests, Ed from Rainier View Plumbing was professional, knowledgeable and efficient at what he was doing! He was patiently explaining everything from the water pressure, kitchen faucet to the toilet tank! He is a valuable plumber! 👍🏻

Good communication and good service. I've used them several times now and have been happy with their work.

Rainier View was great, and the tech Anthony was phenomenal! Thank you for getting us taken care of quickly!

Brandon Rosales provided excellent customer service today. Provided me with information going forward to care for my home. Got the shower running good as new! I appreciate someone who is trust worthy and competent 😁

Rainier view, plumbing and router did a very good job for me. They were the installers on the plumbing on the Honda that I bought and it was past warranty, but they came out. Repaired the leak and put it under warranty. Their service is very prompt. They came when They told me my appointment was. I highly recommend them to do your plumbing work.

Brandon was great. He was personable and engaging with my son who wanted to watch him. He was thorough and very professional. I enjoyed having him work on my hot water heater.

Tim came out first day and gave me estimates for two diferent setups. We decided to go tankless and two weeks later I have a brand new tankless system. Unlimited hot water, imagine the potential!

These guys worked quickly, were professional, and swept up my garage before leaving.

Brandon did an excellent job removing and installing our 2 new toilets. Extremely professional and thorough and cleaned up as if he was never there. I am very pleased with the services I recieved and greatly appreciate a job well done.

We are so very happy with the work provided by JD and his helper today. JD is a delight to work with! He's personable, knowledgeable, and very professional. He kept us up to date on his work as it progressed, and we couldn't be happier with the outcome. Thank you Rainier Plumbing, and a special thank you to JD.

Susan Lovell

Rainier View Plumbing is an awesome company to work with. Extremely professional office employees and pleasant to deal with. They sent Josh S. out to give me an estimate (with the best price of the four estimates I got from other companies/contractors). The others; did not get back to me (with a revised estimate); when I asked them to make alterations to my project. It was not a simple, easy repair; crawling under manufactured home crawl space etc.; but Josh tackled the job and provided excellent workmanship. These folks at Rainier View Plumbing will definitely be my "go-to" plumbing company from now on. I'm very, very, satisfied!

Brandon R. helped resolve our water heater issues. He's very knowledgeable, helpful, and a professional. He took time to answer my questions and address all concerns I had. The office staff is very friendly and provided excellent customer service. I highly recommend this company and of course, Brandon R, the service technician!

The response time remarkable. Called at 1pm and technician arrived at 3pm. Went right to the problem, explained it well, and fixed it in record time. Priced right, courteous, respectful, knowledgeable and friendly. Would recommend to anyone for plumbing problems

We are so glad we called Rainier View Plumbing and Rooter. DJ and Ryan spent 2 days trying to clear our clogged kitchen drain. We had tons of grease blocking and lining the drain. They spent many hours alternating between using the snake and water jet. Once clear, they made sure to check and recheck. These two are the most hard working, thorough and respectful service employees I’ve hired in a while. I’ll be sure to refer them to friends & family.

Brandon and Lane were fantastic! They quickly dug out the main water line, replaced the damaged section of pipe, and had our water back on in no time. Their pricing was very fair for the amount of work involved. Both of them were professional, friendly, and easy to work with. They kept the work area tidy and communicated clearly throughout the job. I highly recommend Rainier View Plumbing & Rooter to anyone in Bonney Lake needing plumbing repairs.

Awesome folks to work with. Had a brand new water heater installed. Communication was timely and effective. Plumbing work was solid and professional. I would definitly use them again!

Rainierview plumbing is amazing and have used them for years in all types of projects from new construction, remodel and repairs. We will continue requesting their services for our construction / remodel business. Thank you Rainierview Team!

I called Rainier View Plumbing and was given an appointment the next day for a leaking faucet. Brandon and Ryan showed up within the promised time frame and quickly determined the problem with the valve. I was given an estimate and they explained everything that needed to be done. I approved the work, which they completed within hour.

Great job and I will definitely use them in the future for any plumbing needs.

Brandon and David came today and fixed three plumbing issues, plus saved me money! They found they could repair existing equipment, and saved me over $500. Besides that, they are efficient and lovely people who I would have back anytime!

Brandon R. Was the man that came through to service our water heater. He was very kind, friendly and extremely respectful. He explained to me a lot that I did not know and did so in a professional manner. He even took his shoes off when having to walk on my carpet to get to my second bathroom! I highly recommend this company and salute to Brandon for his exceptional service.

Excellent work provide by Brandon. Professional technician that knows his skill set. I watch the entire process and we are very pleased. Good job!

Terrible experience - unprofessional, and completely lacking accountability. Avoid this company if you can.

In May 2024, I had an issue with my sewer pump’s float device. A technician replaced it for $850. Within days, the discharge pipe disconnected, spreading sewage water and damaging our trims. They sent a more experienced tech who said the first one missed a key screw. He fixed it quickly and left - I was okay at that point.

But later, we started hearing loud thudding noises, likely from the check valve. Despite multiple emails and sending them videos, they barely responded and kept asking for the video again. Eventually, they just dismissed it as unrelated to their work.

Then in June 2025, the discharge pipe leaked again, causing water damage. I called them over the weekend - no real support despite claiming to have on-call staff. On Monday, I explained the full history and asked if they could fix it free of charge, given their past mistakes. They scheduled me for Thursday but took two days to respond and just said I was out of warranty by a month. No accountability, no offer of a discount, nothing.

After I canceled the appointment and mentioned I’d leave a bad review, the manager suddenly started calling repeatedly. At that point, I’d lost all trust and chose not to proceed with them, even if the fix was free.