Reviews of local pros in Puyallup, Washington

The team did such a great job! I was able to get an appointment on very short notice and communication was great as well. They accessed my home while I was at work and came home to everything in its place. I will definitely use Brilliantly Clean moving forward!!!

I've been so happy with the service provided by Brilliantly Clean! Their work is consistently high quality and they are so responsive to special requests and needs. I appreciate having the same staff person each week - Sarah is wonderful!

Amanda and Wendy did an amazing job and left my place sparkling clean! Wendy's attention to detail in our bathrooms was absolutely amazing (they are immaculate!) & Amanda left our kitchen looking brand new. When they were through with everything that I had asked them to do specifically, they still had time left and instead of leaving early, they went back and spot cleaned cabinets, wiped down baseboards, etc. Booking was easy, the staff was professional, and I couldn't be happier with the service.

I highly recommend Brilliantly Clean for any cleaning needs. I am very OCD (neat freak, germaphobe etc.) and they far exceeded my expectations. I will use them each time for my deep clean. They cleaned things that I didn't know needed cleaning. I have had many "cleaners" clean my homes but Brilliantly Clean is far superior than anyone else I have hired.

Amazing, clear communication setting up the clean. Jayme did ours today and she was phenomenal. So kind, quick but not hasty, and did so wonderful on the whole clean. thank you so much!!

Chantel got our house booked right away, just in time for friends and family to show up. Extremely nice, with calls and emails. You can pay via invoice through the email, which is excellent. I'll give another review after the clean, but it looks promising.

I wasn’t going to do a public review, but after the phone call from them, which blamed me and their own website for my dissatisfaction, I decided to proceed. To their credit they called me the next day after I marked “slightly dissatisfied” on their little internal survey. But then I became more dissatisfied after their phone call, and I wasn't completely convinced they were truly interested in my feedback. On their internal survey, I simply wrote that I was disappointed that the inside of drawers and cabinets weren’t wiped down. This was very frustrating because I spent $445 to have the house cleaned and now I have to go back do some cleaning.

She said that if I had looked under the list of services under Premium, wiping down the inside of cupboards and drawers isn’t listed. I said I realized that after the fact and had noted that on my internal survey. She said the crews don’t have time to wipe out every drawer and cupboard and that people have stuff in them. I said all my drawers and cupboards were empty because I was selling the house.

She then said that what I had needed was their “total cleanout” service. Gee, wouldn’t that have been nice? I pointed out that the Brilliantly Clean website provides three main choices. Basic, Deluxe and Premium. There is no button to choose their cloaked-in-mystery “total cleanout” service. I chose Premium, figuring that was the most thorough (breaking news: it’s not). “I will let the website people know. That’s not my department,” she said.

This next part really started ticking me off. “If you would have contacted us earlier, we might have been able to do something about it.” I filled out the survey six days after the cleaning. What’s the difference between filling it out three days after the cleaning versus four, five or six days? In any event, I told her that I didn’t want anything from Brilliantly Clean.

“I checked how long the crew was there, and it was the full allotted time.” I said I wasn’t blaming the crew.

Just a frustrating experience overall, for $445. So, if you are selling or renting your house and need it "totally cleaned," be sure to ask for it.

10/10 , came home to a very clean house. Definitely will be booking again

We have had Hannah as our cleaner for over a year now. I have nothing but great things to say. She’s great at what she does and knows how to make my 6 year old laugh. One time she put all of his stuffy’s upside down (and he has A LOT of them) and he thought it was so great! We always look forward to Mondays when we come home to a clean house. Thank you Hannah!

We love Brilliantly Clean! We have had Gladys clean our house for about 9 months now and she is hands down the best! Very professional and thorough and we always love coming home after a long day to a shiny and clean house! We have tried other cleaning services and we are very happy we made the switch! Thank you!

Chantel's communication before the appointment was above and beyond. Amanda and Olivia were on time, listen to my areas of concern and did a wonderful Job! I will most definitely recommend Brilliantly clean to everyone I know. Thanks for the detailed cleaning! I look forward to working with you again soon!

I have used Brilliantly Clean for almost 6 years now, and every clean has been awesome! The owner has had quality control checks, has sent cleaners back if she was not satisfied with the photos her cleaners sent in of our home, and most recently texted bc her cleaner was afraid she had forgotten to clean our sink ( she didn't) and was going to come back. the professionalism, dedication to ensuring everything is done properly, and the quality of employees speaks volumes to what an incredible company this is! I am so thankful for Brilliantly Clean and all the hard work they do in my home! I recommend them, they are 10/10!!

Mikaela did a great job! She has great attention to detail and always goes above and beyond. My wife and I are very happy with her work and will continue to use Brilliantly Clean for all of our housekeeping.

We have been using Brilliantly Clean for several years now. Sumer works very hard to accommodate our needs and her attention to details is wonderful. Our regulars, Sarah and Jordan, are top-notch. BC even helped with cleaning during our move.

Hannah and Briilant Clean is the best I have ever had clean my place. This was a big challenge since I have been sick and in the hospital. I recommend them whole heartedly!

Just want to thank Sarah for always doing a great job. She's very thorough and works around my wife and I working from home while cleaning. Such a friendly person and always glad to have her cleaning our home.

My friend has used Brilliantly Clean for some time, and I loved the way her house looked. We finally signed up to have a deep cleaning and then a regular biweekly clean. We are so happy with their service we’d have them back every day if we could! My bathroom fixtures have never looked so shiny! Alessa and Hannah were fantastic and I’m so happy to have my house so clean. Thank you!

Chantel and the whole team are great! Great communication, easy scheduling and online payments, and I was comfortable having them in my house while we were at work. Sarah is super thorough and goes above and beyond to get our floors perfectly clean, especially with our two large dogs. I highly recommend!

I have used Brilliantly Clean for years and always been impressed. They are respectful, kind to my animals, and very detail oriented. They vet their employees so I can always trust who comes into my home and I can request my favorites to return again. Thanks for taking care of my home and business all these years. ❤️

We have had the great and amazing opportunity to work with everyone at Brilliantly Clean …. they work so hard to make all feel cared for and have been so helpful to my son - we highly recommend them to all as they will treat you and your home with respect

We have been using Brillantly Clean for 3 years now and they are amazing. We are so pleased with Hannah, Sumer and Sarah. They are meticulous, kind and respectful. We look forward to our cleanings every other week. We highly recommend them to anyone who needs a cleaning service.