Septic System reviews in Puyallup, Washington

Jason and Russell came out today to pump my septic (maintenance). They were on time, friendly and explained the work to me. Jason changed the screws on my lids to flatter ones so my lawnmower wouldn’t hit them (nice thing to do). He explained the need to pump my second tank and went over the bill with me. He was professional. I will definitely use them again for septic/inspection/repair work. Thank you!

Our septic alarm went off and after all was said and done, our pump was broken and one of the laterals to the drain field was clogged (plus we needed the tanks pumped). We had three crews come out over the last week and they were all amazing. Cris and Ethan, Cameron and Ronnie, Jason and Skylar. I talked to all of them, great guys, and I now fully understand most there is to know about septic systems. Each crew did their work, explained what they were doing, and cleaned up after themselves. They also made everything more accessible so there's hopefully no more digging in the future. Reasonable prices and I will happily reach out to them again!

Great experience. Aaron and Damien were wonderful, identified the septic problem quickly, explained everything along with all options to repair. No pressure at all, even took the time to call my husband who was out of town and give updates and repair options. Would definitely recommend.

We use Sterling for septic inspection and any issues we may have with our Oscar III system. They are responsive, professional and explain everything in detail. We recently had Ahkeem do the inspection and he was great, even replacing a missing gasket for us free of charge. Highly recommend!

Sterling’s service and support was top notch. From the first call to the final production, they didn’t skip a beat communicating, scheduling, and completing the project on my septic system. They gave me the options of going full service to have my main line to the septic tank replaced and the exit line from tank at one price, and another price if I dug the plumbing up myself.

The option to text their service department images and concerns was super helpful. We had our tank pumped, repaired, inspected, and serviced in a week. They came highly recommended from people I know that worked for competing septic companies. Solid team. Great work.

We've been working with Sterling Septic the last several years to service and troubleshoot our aging system. Time again for the County inspection & pumping. Our technician, Akeem, was timely, professional & knowledgeable. While assessing our system he quickly identified a hidden issue that could have caused us considerable problems in the future & was good natured about the job turning a bit more dirty & time consuming than expected. Thanks Sterling Septic & Ahkeem for always providing us great customer care & making a stinky situation, smell like roses!

Jason came out today and Did an amazing job. Professional , efficient , And knows how to take care of the customer. He’s an obvious master of his craft, which instantly builds trust with a new customer. It’s hard to put into words how much stress this relieves knowing that My tank is pumped clean. Thank you, Jason!

I called Sterling and they were able to schedule our 15 year septic tank cleanout lol for less than a week later. Jason called on the planned day to let us know he was on the way. Once here he sized up the jobsite and communicated the plan. He was very friendly and knowledgeable and had the job done in a timely manner while still answering my questions and cleaning up afterwards. Pic 4 even shows him retrieving the chewing gum I dropped while leaning over to view the work. Glad it floated; I just hosed it off a bit and almost good as new.
I wish Sterling advertised a veteran's discount on their services but hey, no company is perfect.

I would 100% recommend this company, Sterling septic. They're easy to work with very extremely knowledgeable and very helpful. The technician, Skyler was awesome. He took the time to let me know what he was doing, he also explained the type of septic tank system we we have and how it functions, he showed me what to do in the future if there's possibly a clog and he was just so extremely knowledgeable. He also had the job done within an hour or so pumping and cleaning out our septic tank. Like I said I would definitely recommend Sterling septic and Plumbing. Again thank you!

Cris and Damian were awesome! Our alarm system went off, and they came out and fixed everything quickly. As first-time homeowners, we knew nothing about our septic system, but they were beyond patient and explained everything in a way that was easy to understand. We can’t express how happy we are with their service. Kind, professional, and excellent work. Highly recommend!

The “atmospheric river” we experienced did a number on our septic system so we gave Sterling a call and I’m sure glad we did. They navigated a challenging situation effectively without compromise. I recognize and appreciate quality workmanship when I see it. I thank the whole team for their quick response and do it right attitude and a big shoutout to Ahkeem and Ethan bringing the project to completion. If you need your septic system worked on I would highly recommend Sterling