House Cleaning reviews in Redmond, Washington

4.8 based on 287 reviews Back to the listing
    5

    I have been a customer for years and am extremely pleased with the level service we receive. The cleaning team are hardworking and do a thorough and detailed cleaning. I highly recommend Adrianne's housekeeping and so grateful for the crew for keeping our house sparkling clean!

    5

    I’ve been using Adrianne’s for a few months now, once a month, and I’m impressed with their service. They are always on time, good communication, great job cleaning, and friendly people. I like that they text you a reminder message a couple of days before. They also send a message when they are in their way, so no surprises. They also have good follow up to see if we are happy with their service. I would definitely recommend them.

    5

    Great monthly house cleaning service for 4 years now and I want to share a review that I am very pleased with the services.

    They have good communications all around which is so important.

    They communicate before, after and are highly responsive for any questions or for an additional need or changes to cleaning. They usually respond within an hour.

    The cleaners are usually the same but sometimes one of the three members on site are rotated in. Nice to see the same faces.

    They all are professional, polite and personable too! Nice to have them in the house when they come.

    5

    Had them over last year, twice! They are amazing, over communicative and do a great job. Getting appointments is a pain sometimes in a given area, but they are thorough.

    Edit: Sometimes you want your review to be counted by the aggregator more than once, so that good businesses get a higher net rating.

    There was some mix up with the appointment and they promptly rescheduled me for later. They did exactly what I asked them, went over the allocated time, but let me know that I will be charged extra for that. After having a disastrous experience with a different cleaning service, this clarity of communication and thoroughness was amazing.

    I will be returning to them again.

    5

    Addrianne's Team Two (Betty, Maisella and Lory) did a fantastic job cleaning our home. With 4 dogs and 5 big people living in our house right now, we need all the help we can get! They've done such great job deep cleaning the we are having them come regularly. The house sparkles after they've been through it and for at least a few hours it' pristine! The 3 members of our crew have all been vaccinated, which is very reassuring. Plus they're really sweet people! A bonus. We are delighted with their service. Highly recommended!

    5

    Adrianne's Housekeeping Service did a wonderful job cleaning my house. The crew arrived on time, worked efficiently and thoroughly to make the house shine. They added lovely little touches everywhere and were respectful and quiet and kind. It allowed me, during a most difficult time in my life, let go of a small but important aspect of home responsibility. Thank you. I will be using this crew to keep my home comfortable and clean on a regular basis from now on. I fully recommend them.

    5

    Adrianne's is absolutely wonderful! I've used them four times now and I truly can't say enough good things about their service. After the first cleaning, they earned my loyalty forever. The cleaning staff are always extremely efficient, professional, skilled, and friendly. They always do an incredible, fast, and thorough job with our home, and I'm always amazed at how quickly they can take a chaotically messy house and turn it into a squeaky-clean paradise. I love that I can book them via text, and their online portal is easy to use. Overall, I love them! Book them, you won't be disappointed!

    5

    The team was on time, professional and thorough. They performed a move-out clean for me and I’m now considering hiring them on a regular basis for my new house!!

    5

    They are always very thorough and so polite. They’re so sweet to my dog and let him out and bring him back in if I’m not home. We weren’t planning on using them on a regular basis but now we’re hooked!

    Additional review from 3/12/26
    We had an unexpected visitor (Bear) in our backyard this morning that dumped our garbage/recycling/yard waste bins over and strewn garbage all over. I wasn’t aware that happened. This amazing crew went above and beyond cleaning this huge mess outside and informed me after it was all picked up. Thank you!

    5

    This was my first experience with paid housecleaning and I was extremely pleased with the work! The team was very thorough and I can tell put in a lot of extra effort. I will be continuing this service!

    5

    I was looking for a housekeeping services in Redmond area and stumbled upon Adrianne’s housekeeping. Right from the booking call to the services provided, my experience was great! They work around your needs and sends a professional team of housekeepers. Team no. 3 came in to help and followed the priority list of spaces to be cleaned. They were detailed and quick.

    5

    I have been using Adrianne‘s housekeeping services for over a year now and they have always done a fantastic job! Highly recommend them a great value for the price.

    5

    We have been using Adrienne’s Housekeeping for multiple months and they have delivered consistent, excellent service. We plan to continuing working with them and highly recommend.

    5

    We’ve been using Adrianne’s cleaning service for several years now with Team 4 coming to our house and we absolutely love them! We have four dogs that shed (a lot!) and they do a fantastic job making the house fur-free! We couldn’t recommend them highly enough! Thank you!!

    5

    I use Adrienne’s for both my office and home cleaning. They do such an amazing job! Such attention to detail and affordable prices! 10 out of 10 recommend

    5

    Very professional service- they arrive exactly on time and do a thorough and excellent job. I’ve given preferences and they have instantly incorporated those every time they come. Also trustworthy would highly recommend!

    5

    We've been using Adrianne's for over 10 years now. The quality of service is great, as is their communication and responsiveness. We gave them special instructions for working around our cats that they followed excellently.

    5

    Cannot stress enough how great this cleaning group is! So responsive, so professional, great website, amazing work, has helped me with changes in schedule when I have family coming in town and are just over all so good! We have 2 dogs, 2 cats, 2 small children and are a full time working family so needless to say, we are BUSY and often get behind on cleaning. It…gets…messy. And the women who have been coming to clean have been the same three ladies who are so respectful and helpful. I think I’d be in a really bad place mentally if I didn’t have their help weekly. Would recommend to anyone!

    2

    We used this company for over three years and ultimately stopped service in November due to steadily increasing prices. When we recently reached out to request the same regular cleaning service we had consistently received—most recently just two months prior—we were quoted 2.5x our previous rate, despite no meaningful change in scope or expectations.

    While management initially indicated we could proceed by adding extra time to the service to ensure everything was completed, that option was later retracted after extensive back-and-forth. The conversation became circular and unproductive, ultimately ending with us being told we were “not a good fit,” despite years of ongoing service. Rather than transparent communication about pricing or scope changes, past work was reframed as “insufficient,” which felt misleading after it had been accepted without issue for years.

    Beyond pricing, communication and execution were ongoing challenges throughout our time as customers. On multiple occasions—too many to count—the cleaning team was unable to access the property despite being provided a door code. We have emails and text messages confirming the correct code was shared, yet we were repeatedly contacted because the team could not enter the home. This happened often enough to be a consistent disruption rather than a one-off mistake.

    Additionally, specific cleaning notes were frequently overlooked and never fully addressed, even when raised multiple times. One example was a powder room where the base of the toilet was repeatedly missed; despite flagging it, it remained an issue and I often had to clean it myself after the team had already left. These types of oversights, combined with the frequent access issues, pointed to ongoing breakdowns in communication between management and the cleaning team.

    It was disappointing to see a long-term customer treated this way—especially after years of flexibility, repeated follow-ups, and accepted service. Transparency, consistency, and respect for established clients matter. Unfortunately, this experience showed a lack of all three.

    Very similar to other reviewers I have also had the experience of being pigeoned into a twice a month clean if I wanted to have the same team come to our residence as we were being serviced every 3 weeks but then we ended up switching to monthly. I also agree with another reviewer, who mentioned that the staff that comes to clean your home are lovely; very friendly people, but the management is where it lacks consistency and confidence. They even used our own vacuum cleaner as I would noticed that the brush was entangled with debris at times and and didn’t understand why until one of the team members asked me where the extra battery was so they can use it. Hmmmm. I’d expect a professional company like this so use their own equipment and ask prior to using ours and cleaning out the vacuum after.

    If I were you, I would definitely find somebody else to clean your home. It’s not worth the mental gymnastics that this company puts you through just to get decent service for a fair price without feeling like you’re being price gouged, especially when the service you had is what you’re requesting currently 2 months later, is now 2 1/2 times more! Ridiculous!!

    5

    We have hired Adriannes housekeeping for standard cleaning a couple of times and they deliver a great service. Easy to schedule coordinate and communicate with the team. They pay great attention to detail and respond well to any specific cleaning needs.

    5

    Great cleaning service. Their teams of ladies are always on time, text before they arrive and are careful with my things. They bring their own supplies. Always pleasant and efficient. Flexible schedules available.