Reviews of local pros in Redmond, Washington

Had a great experience with Jay, Anthony, Otto, Tyler, and Austin who helped us with our new system.

Raul, our technician, was very helpful and knowledgeable. Raul was also kind enough to point out and explain some things we were unaware of. We are very satisfied with their service. Professional and efficient.

Austin came to my house to inspect my furnace which was making a buzzing type noise in the last two days. Austin showed me a view of the heat exchanger which was cracked. The furnace is 17 years old and due for replacement. Austin helped me order a new furnace and schedule a replacement for tomorrow. Austin was very knowledgeable, polite and professional. I am very satisfied with the great service he provided.

Austin was spot on. Never had gas before, he was patient with my questions and found the mystery of our fireplace. Very professional and he’s a Hawk!

Cole and his team were fast, efficient, and clean. And they took care to not let the cat out. Much appreciated!

Great service by Daniel as usual. Very thorough, very good at explaining what he’s doing, highly recommend.

Good periodic service.

Good service from Chris

Technicians are always great!

Thorough inspection, professional and courteous!

Great service

Fixed and with a smile! Matt is just the best!

Super customer service oriented and friendly!

The team was personable, professional, and efficient. Thanks!

Austin was promoted, professional and did a thorough job.

Efficient with clear explanations along the way and a full explanation after installation. Technician was pleasant and knowledgeable.

Justin worked hard cleaning coils in my heat pump system during routine maintenance. I enjoy having a repeat maintenance HVAC provider who knows my system and house well

Zoe and Conrad made sure everything worked super smoothly and we love our new gas log set! Thank you!

We tried getting our gas fireplace fixed many times over 12 years by the company that installed it but it never worked right. One visit from Ballard and it is working perfectly.

Another year of great service from Ballard - furnace and water heater service. Austin was friendly, efficient, and gave me great information about my system.
Two days later noticed a little accumulated water under the water heater. Called the day before Thanksgiving and someone was out within an hour. A little more plumbers tape solved the problem - again excellent and friendly service all around. No charge for the call back.
It says a lot to me how companies deal with issues and Ballard really leaned in.

Ballard Heating, Air Conditioning, and Electrical did a great job replacing our gas furnace. We called on a Tuesday. They had a technician and an estimator at our house that same day and were able to replace our broken 19 year-old furnace just two days later. I called a long-time friend who is an independent HVAC contractor to comparison shop and he told me, “that’s good furnace they are recommending and a better price than I could do to supply and install it. Juan was the technician who performed the replacement in our inconvenient and uncomfortable crawl space. He was very polite and professional. He was very careful to keep our house clean and had us back up and running a few hours later. Couldn’t have asked for better service during the chilly days of February!