Reviews of local pros in Redmond, Washington

Pearce replaced my old central AC a few months ago and so far it keeps me nice and chilly when it’s hot out. Bill was my first point of contact, and he was patient, informative, and focused on getting an appropriate solution, not upselling. Communication was great during the installation. There was a minor hiccup in the final walkthrough that they fixed instantly. The city inspector that signed off on the permits made an offhand comment about never seeing any issues with the work Pearce Heating does. I will be calling Pearce for all my future HVAC needs.

We purchased a new furnace and air conditioner from Pearce HVAC in 2021, and Pearce has serviced our equipment since installing the HVAC system. Bill has typically provided this maintenance and service support and has consistently been very timely, efficient, knowledgeable and helpful. He just completed our twice-yearly maintenance work, and as always he did a first-rate job. We are very pleased with the service and attention that we have received from Bill and Pearce.

Amazing experience from the initial discussion all the way to the installation.

The comfort level before and after are like 2 different houses all together. Now I never know when/if the system is doing something, it's just consistently pleasant inside of the house.

What was done: replaced a two-stage gas furnace with a variable rate heat pump. We went with Bryant Evolution series because its capable and silent, it varies power of the heat pump and adjusts the blower speed.

The project included adding ducts to a large addition, replacing return ducting with larger size, relocating the outdoor unit far from original location, providing adequate foundation for it, adding the fresh air intake system, Air Filtration system with UV light and of course, the installation of new indoor/outdoor units.

There was a lot of work done in a span of one week. The owner of the company Brian Pearce had to be involved from the start of the project due to it's complexity and he had been helping the team throughout the whole project.

I would like to thank the entire team, including Jacob, Tim, Dylan and especially their lead Travis for all the work they put into making it happen. It was a pleasure to have them in our home!

We had a complete loss of power on Wednesday, 11/23/2022 caused by a power surge from a PSE failed ground cable. Left us with burned out circuitry no heat in our furnace. On Monday, 11/28/2022 at 8:00 am I called Pearce Heating & AC and Claire Parker arrived at 9:00 am and diagnosed a burned out transformer and fan motor in our furnace. He was able to replace the transformer; but, had to locate a fan motor. He was able to replace our fan motor on Tuesday, 11/29/2022 at 3:30 pm and restored our heat. Overall service from Pearce Heating & AC was outstanding and Claire was exceptional. I would highly recommend both Pearce and Claire Parker for any future heating or air conditioning needs.

Pearce is amazing. Customer service is top notch and the quality of their installation work is great. I had a very detail oriented contractor in the house when they installed a furnace two years ago. The contractor is hard to please and was impressed with the install, as was I. This summer my 15 year old AC died on a Friday night. I texted Pearce and didn't expect anything back until Monday. They were at my house at noon on Saturday and fixed the AC. These guys are the best. Couldn't recommend them highly enough.

Wonderful fast, friendly and professional service. Within 24 hours we had a new heater installed and tested. Thank you Bill, Mike and Peter!

I hired Pearce for my EV charger installation.they are one of the contractors listed on PSE rebate program. Service was great, only Pearce technician examined the panel before giving accurate quotes. Other 2 quotes that I got were online only. Technician clearly explained the work needed, price was good. They did good job during installation day. Overall 5 star experience. It has been more than 2 months since they did installation. I will definitely call them for any future electrical work.

I continue to be extremely satisfied across all of our interactions with Pearce Heating & A/C and the overall service they provide. They consistently show up when they say they will, are always courteous, are very knowledgeable and efficient, quickly completing the job right the first time! I appreciate that over the past several years I've interacted with Pearce, Claire continues to deliver great service and support. He takes the time to address any questions I may have, and it's clear, everything done is focused on providing high customer satisfaction with the products and services provided by Pearce.

Bill came out and was a joy to work with. I had a smoke switch installed and my inducer fan was failing so had that repaired. He was efficient, arrived both days as promised, explained everything, and I am very satisfied. I rarely write these reviews but Pearce Heating is worth it.

When we bought the house and were concerned about the old furnace, Clair came by and helped us learn about the HVAC. When the furnace finally gave up, Pearce did a great job installing a new furnace and it’s been a fantastic upgrade. We really appreciate their professionalism and helpfulness!

I’m lucky to have come across Pearce Heating & A/C. They were able to come out the day I called, then proceeded to diagnose my issues and put together an estimate in less than an hour. Then they provided me a convenient way to sign off on the desired work options and got straight to scheduling. Once the team was at my house, they were super friendly and clear about what their plan was. Execution was flawless and my new system is running great! The gear they installed will be saving me about half of the energy and natural gas that the previous system was consuming. They were able to do all of this around Thanksgiving time and did a great job communicating available time to work.

So impressed with Pearce heating. Great crew, professional and thoughtful. Spent quality time with us to help us figure out what we needed and then educated us on how the new system worked. Job done on time and on budget. I will definitely be using them for annual maintenance.

We had Pearce out to begin a twice per year maintenance program for our heating and A/C. They are one of the oldest and most respected private companies left of its kind. We had Clair out who looked everything over, gave us a clean bill of health and made some great suggestions. So far I like what I see.

Pearce installed a new A/C system and a high-efficiency air filtration system at our home. The installation team was lead by James and included Dillon, Pete and Tim. Everything went well, on time and with excellent workmanship. Our the jobsite was immaculate between the two days of the project. The teams were courteous and thoughtful Each of the systems function very well. We are quite pleased.

We contacted Pearce Heating and A/C for a checkup on our furnace. That was scheduled and completed expeditiously by Claire. He was knowledgeable so I asked questions about a replacement furnace and air condition. He quickly gave me a reasonable estimate so we decided to move forward. We were on their schedule quickly, the team, led by Travis who was super helpful arrived on time, were kind, polite and stated to their task. They cleaned up their work at the end of the day. Our home is now much more comfortable. We feel that we received a good value proposition for the work that was done and have been extremely happy with the team that did the installation.

Kudos to both Claire and Travis, who were exceptionally helpful and always willing to answer questions.

Pearce Heating & A/C was superb from start to finish! Excellent communication, clear and honest pricing, and exceptional work/attention to detail. I am thrilled that this company is in my neighborhood too!

Fantastic experience!! Pearce heating did a great job!

They installed a Bryant air to air heat pump with a central air handler as well as a ductless head in bedroom for a very reasonable price. We absolutely love it as we can keep our guests cool downstairs and have dedicated cooling upstairs.

They were very communicative, and the install was very cleanly done, in particular, the guttering installed looks like it's always been there as it blends in with the color scheme for our condo.

Very happy customer!!

When I called they answered the phone immediately and had Bill show up in less then 2 hours. Bill found the problem which was a brain scratcher and had furnace back up and running at a reasonable price. Would definitely recommend this company.....

James and crew didn’t have an easy task, to update some ductwork on my older system to quiet it down. But they were very professional and handled it no problem. The work looks quite clean and performs much better!

Brian and his team did an outstanding job installing a mini split during our construction project. Brian's prices were very reasonable and he was willing to make 2 trips (1 to run the line set before drywall, and another to hang the head unit and install compressor after siding and drywall). Travis was the installer, who was extremely professional and overall a very knowledgeable and friendly guy. Everyone on the team was great to work with. I highly recommend Pearce and am already planning to use them for my next project.

They did a great job installing a heat pump. While they were not cheap, they were the only company that truly cared to make sure the system will work well. They were the only company (out of the three) that noticed the return ducts were not large enough. Brain, the owner himself, went to the crawlspace of the house to look at the ducts and to make sure they can do it before they gave me the complete estimate. It took them four days to tackle the difficult job as the unit had to fit inside the house in a small closet. Everyone was very professional and helpful, from the estimate to the installation. I am very happy with the heat pump and so glad I choose Pearce.