Reviews of local pros in Seattle, Washington

Xcellent Mechanical gave us a 2 hour window that they would show up and they showed up within the first hour. Our technician was Sean and he was very professional. He explained in detail what was wrong and the steps needed to fix the problem. They had the best prices around and I would definitely recommend them.

The technician came out to the location but he was on the phone for long time before check the issue , and my cooler still not work he charge me $600 and then I have to call back the next day and still don’t work. I have to call my regular cooling company and it cost me $356 (from out of town) they fixed with in 1 hrs. I won’t recommend this zip company to anyone.

I’ve worked with many hvac contractors in the past but this has by far been the best. Nick showed up to my house on time for our furnace repair. He had no issues with me overlooking him as he was trying to figure out what was wrong. After the diagnosis he searched around very hard for the part because I told him about the kids in my home. Knowing that, he called his office right away and asked if there was a way for them to move the schedule around because the part is in town and he was able to get it right away. Able to fix the furnace on the same day already is a 5 star to me. Going out his way and taking considerations for my family I just don’t have enough words to describe what a great hvac company this is. Thank you Nick and the Reliable team!

I was referred to Reliable Heating and Cooling through HomeAdvisor for replacing my natural gas furnace with a heat pump. While the installation was good and the heat pump mostly works as advertised, the contractor did not set up the heat pump properly to adequately heat my house during cold weather, despite the heat pump being rated to produce compressor heat down to -5 degrees outside temperature and their assurances that my house will stay adequately heated. I have repeatedly attempted to reach out to the contractor to get this issue resolved. The contractor has either ignored my communication, or the one service call that was finally scheduled was cancelled and not adequately followed up on to reschedule. Attempting to raise this issue to HomeAdvisor has also proven to be quite an ordeal. I strongly recommend to look elsewhere for HVAC work, as both the contractor and HomeAdvisor have demonstrated a serious deficiency in their ability to address issues properly.

HVAC new Installation
It has been months after the new Furnace and AC were installed for my new home. I am now quite confident that it's not only a good product and also the great service worths my time for the review. After a detailed explanation by Nick, I took his recommendaiton to install a new set of high efficient Furnace with AC. It has been running for 4 months and prooved as a great system, providing heating and cooling in a very quiet and comfortable way with VFD fan on all the time. The technicians worked hard but sometimes they missed something. Nick always responses immediately and rectifies all the issues. I am also an professional technician and always picky in lot of things such as the works done by them. Finally I'd like to say they did a good job and met my requirement. I will definetely recommend them to my friends. One more tip, talk to Nick and ask for more details before your decision.

This company went above and beyond to complete our project of replacing the 20 year old furnace, adding an air conditioning unit, as well as an H-VAC UV light sanitizer.

Our location and the construction of our house created challenges for the crew, which they readily faced and completed all tasks pleasantly. I would recommend Nick and his crew to anyone needing Heating and Cooling Services!

I had a great experience with this hvac technician. He was very professional, courteous and knowledgeable. He also gave me some tips on how to maintain my system and prevent future problems. I was very impressed with his service and would highly recommend him to anyone who needs hvac services.

This is my first time using service with Xcellent Mechanical but it is really "wow" service. The technicians really professional and expertise in their field. The price is affordable for our home as well and they take care of us as the best ever. Highly recommend for this company and services.

So, I've been out of heat for about a year plus because most heating companies are looking to make the biggest profit they can. I initially had 2 companies come over and assess my old furnace both which then lead me to believe I needed a new one and that I will be looking to pay over 6 grand. I ended up putting this up until now, this winter being as cold as it was I decided that my wood fireplace wasn't enough to go on another cold winter. This is when I found Reliable heating and cooling, right away Nick came over to check on the old furnace. This time I had a good feeling about things, Nick took his time and asked me questions about the furnace. He then proceeded to run some tests and concluded that I would need a new circuit board to make my furnace run again. He also explained that it was old but not as old as other companies had lead me to believe and that he would personally make sure my family did not go through another cold winter. Finally after waiting for about a week the new circuit board was put in and my furnace ran again. I truly appreciate companies that are people over profit. I now spend my nights warm at home. :)

Great service, we are very happy with our new AC unit. Very easy to work with and installers were very friendly. Installation job was very high quality. Would definitely recommend Zip Reliable to friends and family members.

The service technician who came to my home in hot weather to replace my furnace as well as installing heat pump which cool me down on recently summer days. The team is professional and responsible with tasks. i highly recommend the people and services

We had a new heat pump put in a remodeled home with the hookup for air but it had never been finished. They were very responsive and professional and we determined that it was a better fit to install a heat pump that will switch to our gas furnace if the temp goes down below 0 degrees. It was installed quickly and all was checked out and has been adjusted as needed. Both Gene and Nick are patient and well versed in the system. We are extremely happy with their knowledge and attention to any concerns we have had. I would recommded them to anyone who needs as system. Nick is a very knowledgable technician and Eugene is a great communicator. It is a pleasure doing buisiness with them and their charges are reasonable as well.

Zip Mechanical was quick and prompt in getting my furnace fixed for the winter. They were able to come in hours earlier than the scheduled appointment which helped a lot. Highly recommend!

Our furnace went out Friday mid day during the cold freeze in seattle. Zip Heating and Cooling saved the day! They came over later that afternoon and fixed it. They were so nice, great pricing and got our heat working! Thank you!

I contacted Reliable Heating and Cooling after messing up my own furnace, and they were very quick to respond. Sean arrived on time and was very friendly and professional. He happily answered all my questions and was able to fix my furnace very quickly. I was charged the rate I was quoted over the phone, which I thought was very reasonable compared to other certified HVAC technicians around the area.

I would strongly recommend Reliable Heating and Cooling for your HVAC needs.

Highly recommended!!! The heating furnace service from this company is GREAT! The technicians are super experienced and professional! Explained everything in details! Super handy, get my furnace fixed quick and in very high quality! Very reasonable price! I really loved the work they performed!
Thank you! I really appreciate the job you performed!

BEST PRICES by far! I scheduled a lot of in-home consultations (too many in hindsight), but these guys were over $1,000 cheaper than the next closest company, and waaay cheaper than going through Costco, or anyone else for the matter, because they don't have overhead.

They were also the only company I consulted with that gives you a two year warranty on labor, in addition to the standard 10 year warranty on parts.

This company is relatively new, but these guys have a ton of experience. I decided to consult them for a heat pump installation after having such a good experience with their technician, Sean. He was assigned to fix our broken furnace in the middle of Snowmageddon by our home warranty company, and he accurately diagnosed the problem within minutes. He further earned my respect by talking about how much he enjoys his job and loves fixing things, versus being a salesman.

I was completely sold on this company after Nick, the company owner, came out to give me an estimate on a heat pump installation. He was the only person to tell me that, given the high efficiency of my existing furnace, I really wouldn't gain much by spending a lot of extra money on a heat pump versus a normal air conditioning unit. He also pointed out a couple things that were installed incorrectly on my existing system that no one else seemed to notice.

Best prices, stellar service, and genuinely honest. Highly recommend giving Reliable H&C a chance to earn your business before spending more money with someone else.

I used this company from a referral from an older company that I used to install our newer HVAC system - Reliable, Gene Jackson.

This company was amazing and very professional. They were very verbal with everything that they were doing and refreshingly transparent in the pricing.

I highly recommend this company.

I was so impressed with Reliable Heating and Cooling, exceeding my expectations! Arrived on time and assessed the problem in 30 minutes. The very next day had the part needed and repaired my furnace. The technician knew what the problem was and was able to fix it in record time. I would use Reliable heating again and recommend them to family and friends.

DO NOT RECOMMEND. Don’t waste your time on this company. I usually don’t bother writing reviews but this experience has been so terrible.
First off I was referred to this company by my home warranty and off the bat it was already difficult to book my initial diagnostic appointment. After the first diagnostic appointment there was a delay for them to send over their diagnostic report to my home warranty company. I called multiple times to follow up and no one ever answers the phone. I called multiple times throughout the day hoping someone would answer. And left a couple voicemails as well. No one ever called me back about any update on the status of the report until I harassed my home warranty company for a new contract since Reliable Heating was very unresponsive. Finally someone from Reliable Heating called me back and scheduled to replace a part in my furnace that was failing. At this point it’s basically a month of my heater not working. When they showed up to replace the failing part, the guy realizes that they in fact had ordered the incorrect part. So he says he has to go all the way to Kirkland to get the correct part, it was a late appointment so he said he would return another day and someone will give me a heads up on when they’ll come back to replace it. A couple days later no one has called me, and I’ve already been calling everyday for an update. No one calls me back despite leaving them voicemails yet again. About a week later my home warranty company reaches out to me that Reliable Heating and Cooling is no longer able to finish the repair due to lack of technicians. If your company is going to be so busy and unresponsive then don’t accept the job in the first place. You not only wasted my time, but it’s literally in the middle of winter and I’ve now had a broken heater for almost a month and a half.

Reliable Heating and Cooling installed a ductless mini-split heat pump system for us. All contact with this company was outstanding....the salesperson, the technical advisors, the owner, the office staff, and the installation team were highly skilled and professional. They worked with us to stay within our budget, they installed a good product in a timely manner and when we had one minor issue after installation....they immediately responded and corrected the issue. Don't go anywhere else for your HVAC needs....just hire Reliable.