Reviews of local pros in Sequim, Washington

Martin and Josh were super competent, efficient and easy to work with installing our Emporia EV charger and energy management device. The charger required conduit through the ceiling across two rooms to get to the outside of our house! Sounds like they've been doing this for many years. I highly recommend! Addendum: Andrea is very helpful and knowledgeable as well!

I so appreciate that we were able to get same-day service for our dishwasher that stopped working. Abigail was great in getting it scheduled. Josh did a super job after a thorough diagnosis.

Extremely communicative. On time, reliable and personable. I had the best experience. First time running foreman on a job and they made me feel so comfortable. I’m so glad Chuck referred me. They made me so confident with my position and in this experience. Their knowledge and connections have lead the way. Thank you thank you!

It is unfortunately rare and exceptional to feel pleased with contractor service, promptness and price in our area - but Sequim Valley Electric is that exception! We've had a great experience both times working with them. Extremely helpful end to end from scoping the job to scheduling to getting it done, and at a reasonable price. Will continue to call Andrea, Martin and team first!

Always good to work with Andrea, Martin & Josh --- dependable scheduling, solid estimates and follow through for completing the work including (in this case) coordinating times with the septic company to complete the job and the follow up inspection for final. Thanks again and my best -- happy holidays!

Josh was excellent he did a great job putting on an electric plug outside by our new pergola. Fast efficient and reasonable priced. Thanks so much!!!’

One big disappointment. A customer who schedules a site visit for a whole-home generator is seeking informed guidance, comparative insight across multiple manufacturers, and practical direction on installation and long-term support. Despite expressing interest in Generac, Kohler, and Cummins systems, the representative was unable to answer basic questions about what being an authorized dealer means or how dealer status affects warranties, service, or manufacturer support—issues central to evaluating a major purchase.

After hearing “I don’t know” one to many times, it became clear that no meaningful guidance would be provided, his comments became dismissive and gave the clear impression that he had little interest in earning a new customer. He stated, “You don’t seem happy with me—so tell me, and we won’t waste each other’s time.” I agreed, and we ended the visit. I was left feeling dismissed and not taken seriously as a prospective customer. The visit provided no useful information or professional value.

Later that same day, I met with another vendor who was able to clearly explain the available options, put the differences into proper perspective, and answer the very questions that could not be addressed during this visit. I felt comfortable moving forward with the second vendor and confident in making a significant investment with them—everything this experience was not. The whole thing was very unpleasant.

EDIT: You also stated that Martin never said “I don’t know.” That is not accurate. Those words were used more than once.

The beginning of your response makes my point, you immediately take on a very smug and defensive posture. That tone mirrors exactly what I experienced during the site visit and reinforces the concern I had that day. If this is how reasonable questions are handled publicly, it raises legitimate concerns about how issues might be handled after a customer has signed a contract and concerns arise.

To clarify, my questions were not about whether you are an authorized Generac dealer. That was never in dispute. My questions focused on how authorized dealer status affects warranty activation, startup, and long-term service when comparing Generac, Kohler, and Cummins options.

When I asked how warranty and support are handled if installing brands you are not authorized for, I did not receive a clear answer. That was the central issue. Suggesting that I “didn’t listen” avoids addressing the fact that those questions were never clearly answered.

Your claim that I was not listening is ridiculous. I asked the exact same questions to your competitor later that day and received direct, thorough answers without confusion or defensiveness.

There are generators on the market that many consider better built than Generac. I made it clear I wanted to evaluate multiple options. It was evident during the visit that the discussion was going to center on selling Generac regardless of my stated interest in other brands. That is not a consultation — that is a single-brand sales approach.

A customer performing due diligence on a significant investment deserves clarity, objectivity, and professional engagement. That was lacking. Oh and Costco is an authorized retailer for Kohler home generators. They may sell Kohler units, but you will need to arrange for a certified Kohler dealer to install the generator to ensure the warranty remains valid. They are not an authorized dealer in the sense the consumer needs. But thanks for making my point.

Did the work within two days of request. Very polite and helpful on the phone and in person. Found one outlet I requested changed actually worked, saving me a little of the cost. Very happy with the company.

Excellent company to work with. Very detailed estimates with both parts and labor spelled out in advance, They are organized and they performed right on schedule. Work quality is excellent. Staff is knowledgeable.

Great service

Honest, reliable and knowledgeable

Could help me , but pointed me in right direction.

Awesome service great workers that go the extra mile to help.

Company is very professional and honest. Would recommend

Fast response, very professional, reasonable rates. Will refer out, will use again.

Great company!!! Very courteous and knowledgeable. I would recommend this company to anybody!!!

Great service! Got us warm in no time! Thanks Rick & Richard!!

First visit last spring repaired when others said needed to replace entire system. Annual
check just done, still the business we trust.

Very professional and competent. Their office staff is very good with scheduling and billing.

This is a great company to do business with. Very knowledgeable with great rates and friendly staff. Would highly recommend them for your HVAC needs!

Rick is a great person and is very knowledgeable. I will definitely hire Knight Heating and Cooling when I upgrade my house.