Home Services reviews in Spokane Valley, Washington

4.6 based on 1843 reviews Back to the listing
    5

    The work crew showed up on time and were very efficient ad professional. They worked as a team to take down a large maple tree, and cleaned up the debris and the work area completely. Would definitely recommend Bartlett for any tree work.

    3

    We have used Bartlett Tree Company on a couple different occasions. The first time I wasn’t super impressed with their work, but thought we would have them come out to trim some trees and remove a couple others. Michael Sanborn is a very knowledgeable arborist, but the crew that came out to do the work lacks. We weren’t very happy with the work that was done the 2nd time, the trees that were trimmed looked awful, so we had them come out to fix them, and they still looked bad, there’s no uniformity to them whatsoever. I guess l’ll have to trim them myself. We had asked to keep the wood from the trees they took down for firewood , but they ended up taking it anyway. We won’t be using them again in the future.

    1

    We did not have a good experience with this company. I had a tech come out and we discussed a plan for my trees and I allowed them to take soil samples. I wasn't given anything to sign so a week later I called to see how the samples were coming and they said they weren't ready yet. I waited a few weeks more and crickets. Then I woke up one morning to a surprise tree crew servicing my trees even though I had not given any written permission or had anyone call me to tell me they were coming out. I was, of course, upset. I called and the tech did offer to make things right offering the service for free, but I did want my trees done regardless so I offered to pay. I waited weeks for a bill only to get an email saying they didn't have the correct billing address. Then they charged me a late fee for an invoice that was overdue because they had the wrong address. I am beyond annoyed with this company and how they are handling the situation. We ended up having to call another tree service for a second opinion.

    5

    Great tree specialist, they have provided service for us 2 times, treating and trimming our trees, they do a great job! I highly recommend this business if you need tree services.

    5

    Bartlett Tree Experts representative Mr. Bulla and his team recently removed a 100 year old diseased horse chestnut tree from our backyard and their work for us was outstanding. Mr. Bulla is very professional, listens well and offered a variety of suggestions that helped us make an informed decision. The team he sent was efficient, on time, neat and friendly. Our property is bounded on two sides by fences and the tree that was taken down was well over 75' high with a wide canopy. Our backyard property sustained minimal damage, just some turf that got a little beat up, but I mean just a little. The next day they came back and planted three replacement trees. This they also did with the kind of expertise you would expect from hiring arborists and plant experts. The bill matched the bid, no issues there. My wife and I are completely satisfied and would recommend them to anyone who is in need of a true professional.

    5

    Bartlett did some major trimming of the ponderosa pines, thinned and removed debris in over grown areas. These people know what they’re doing and do what they say they will do. Very professional! Thank you! The trees on our property thank you too!

    5

    This company did a fantastic job on our tree removal in Post Falls. We have already recommended them to a neighbor who inquired. Great job from start to cleanup! They were also very friendly to my 2 boy onlookers 🙂

    5

    As always, excellent work and follow up. Levi is awesome and Vic is, as well. So was the young man who initially came before Vic, was excellent. I can’t recall his name but he was so polite - trimmed my trees and cut back all of the dead plants from the fall. My health was very poor last fall and I was unable to prepare my plants for winter. My only concern is that I have 2 clump grasses south of our hot tub and he also cut them back. I haven’t seen any new green popping up in the grasses yet. However, I want you to know that before he cut back those particular grasses, he did ask me if I wanted him to cut those back. I said yes. So, if they don’t make it, I am accepting total responsibility for them.

    5

    We had a lace leaf, giant Mugo pines and a dogwood trimmed. They look so much nicer than before.
    We also had a giant tree stump ground. They did a great job with that as well.
    Tim and Harley were both great at explaining the processes they would use, they were very professional and asked great questions, and safety was a number one priority.
    We will be using them for our ongoing tree and shrub care!

    Thanks for a job well done...

    5

    Working busy professional mom in medical field who got a call from her kids, one day at work, that a huge limb had fallen on the house from an old walnut tree! Panic city! Bartlett tree saved the day! Not only did they find a way to handle the limb that same day, they were professional, thorough, left ZERO mess and returned one week later to remove some old trees I was worried about. I had an amazing experience with them and would recommend them to anyone! Thank you Levi and Bartlett tree! K.Kahl, Spokane Valley, WA

    5

    The Bartlett crew completed a beautiful job trimming and shaping my ornamental trees, as well as trimming the deadwood out of my big pine trees. It all made a huge mess, but when they left the next day, they had cleaned up everything - the roof, yard, driveway and street. My trees and yard are beautiful. I will be using them again! I highly recommend Bartlett Tree Experts - on time, reliable, organized, efficient and professional!

    5

    Contacted Bartlett and had them come out for an estimate. Also contacted a few other companies. One never showed up, one took over two weeks to respond on multiple occasions, two came out and also gave estimates. The of the other two estimates one was close to the same and the other was lower. I felt like the customer service levels didn't come close to that shown by Levi at Bartlett. So I scheduled a time for them to come do some work, the crew showed up on time, worked very professionally, addressed a few concerns with my husband and got the job done. They were fabulous and the trees look so good. We will be using them for all of our arborist needs.

    1

    Bartlett’s came out last fall to trim quite a large walnut tree. This spring as the leaves were returning, we noticed there was still quite a bit of deadwood on it. We called and Levi (our arborist with Bartlett’s) said he would be out to finish it up. Now it’s the middle of Sept and still not done. We have called three times this week and have been promised a phone call twice. Nothing. We paid $1200 for half of a job. Not worth the money for the service you receive. Would not recommend them at all

    5

    Very professional team that cut down a dead pine tree, cabled a blue spruce, and treated the remaining trees on our property. We will definitely use Bartlett Tree Experts in the future.

    5

    Your Arborist Representative, Michael Sanborn did an excellent job listening to our concerns and objectives and writing up the work order accordingly. Your work crew of Tim, Josh and Ethan showed up on time and went over the work order with us in detail, verifying that the work order was correct to our wants. During the job they were very respectful of our property and when a question came up would ask us for input. At the completion of the job, they reviewed the work completed with us to ascertain that we were happy and satisfied with their work. They did an excellent job also cleaning up the job. We are extremely happy with the work performed and happily recommend this Bartlett Tree Experts.

    5

    These guys are absolutely the best tree service in the Spokane area. I contacted them and they were very friendly and prompt to set an appointment and called the day before to confirm. They also arrived on time. Levi was very knowledgeable and professional. His advise was free and he undoubtedly saved my one year old tree. He did recommend some fertilizer to help the tree out. This company is top notch, and I'll definitely let a few neighbors have their card as they are outstanding.

    5

    The trees look wonderful, you all exceeded any expectations we had. Kevin Bulla is very knowledgeable and we so appreciated your recommendations and expertise but we didn’t feel pressured at all. I can’t tell you how much we appreciated working with someone who did everything exactly as they promised.

    The crew today was delightful and left the property so clean you can’t even tell anyone was here. We couldn’t even see the cables in the olive tree at first :-) Victor who came to spray the trees was also lovely!

    You guys are a class act. I know two others that have also used your services and they felt the same way. Thank you again so much

    1

    This is a detailed story and fact. I've been asking the homeowners association for many years. Do you have the trees cut?Because It could Dangerous. The limbs You don't order a contractor to come out the cut trees when there is 4 inches of snow falling Bartlett should've known better and they did it anyway and it was not a good idea when they cut the limbs. A lot of limbs were hanging and weren't pulled off. I'm not gonna talk about how bad the work was. Because all you have to do is walk by and. And it doesn't look bad now but surely looked bad in the winter of last year. No comment on recommendation of this company, but I wouldn't hire them lack of respect

    5

    Levi Zeik and Bartlett Tree have always done a wonderful job for me. They are quick to answer any questions I may have and complete the job without delay. I would not hesitate to recommend them!

    5

    Ben Kappen and the crew were very professional. It really improved then look of my tree and made it safer. I wanted to mention Administrative Assistant Sarah Peterson for her follow up and helping me. Awesome! Thank you…

    5

    The crew worked really hard. It was raining but they just kept going. The tree they trimmed up for me took 4 hours. It now looks great. Like its a different tree. They really know what they are doing. They cut down 2 trees in less than a hour. That included clean up. What a great company. The price was really competitive.