Home Services reviews in Spokane Valley, Washington

Chase was our technician and called ahead of time to provide us an earlier time slot which worked great for us. He did an excelent job. He was very polite and clearly excellent at his craft. I would use Zerorez always. Denny and Sherry. The reason for the 4 star is that the overall price far exceeded the quoted price. That impacts retirees a lot.

Zach did an exceptionally great job! I had a semi-large coffee stain and he was able to remove it without any special chemicals that would have cost me more. He took pride in my house and even put plastic protectors on the corners of my walls, so the equipment didn't scar it. My off-white carpets look amazing! What a professional and just plain nice, pleasant person. I will definitely ask for Zach next time. I am extremely happy with his service and the outcome of my carpets!

Brice was punctual and very polite. He did an excellent job, even tending to a specific area I had failed to mention. I am always very pleased with Zero Rez. I would give a 10 if I could find a place to do that!

Jaxon did a great job on our carpets, and took extra time to get SLIME out of my carpet. He was very kind and we will recommend him to friends. Couldn’t be happier with today’s service!

The Zerorez was a great experience. The technician that cleaned was an Excellent example of taking pride in your work. Waylon worked extra hard. We felt on our carpet to give us the best experience we could have. Thanks a lot Waylon and thanks to Zerorez for forgiving the products and machinery to do an extra nice job.

Very friendly staff. Very happy with how the carpets turned out. Thank God we finally got rid of that pet stain. 10 out of 10 would recommend😁👍

We had an amazing experience with ZeroRez! Our technician, Zach, was absolutely fantastic — incredibly kind, professional, and thorough. He took the time to explain the entire cleaning process so we knew exactly what to expect. Zach went above and beyond, getting out stains we honestly thought were permanent! Our carpets look and feel brand new. Highly recommend ZeroRez and especially Zach for anyone looking for top-notch service and results

Our zerorez professional was incredible kind and informative! We have four kids and a lot of pets… so our carpets were looking rough. She paid attention to detail and left our carpets looking immaculate! Love ZeroRez! Thank you again for coming out on short notice and making our home feel cleaner!

Dylan was fantastic! Super helpful, communicative, and professional from start to finish. He made the whole carpet service process easy and stress-free. Really appreciated his attention to detail and clear updates throughout the job. Thank you, Dylan!

Very confident in the service provided! Tommy was on time and very professional.

A pleasant and polite young man named Blake, came to clean my carpets today. He was straightforward with pricing and then proceeded to do a wonderful job. I plan on having my downstairs carpets done soon and will ask for Blake personally to return. I have to say the best thing about using Zara res, is once your carpets have been cleaned and they are dry, there's zero crunchy carpet afterwards. Why, because they leave zero residue in your carpet. My carpets look almost brand new. Again. Thank you so much!

James did an excellent job. I would use the company and James again in a heartbeat.

Our tech, James Bowens, did a fantastic job -- thorough, thoughtful, and professional. Our carpets have never looked better! We definitely want James to be our "Go To" guy at Zerorez!

I really love Zerorez because they do not use chemical to clean with. Non toxic for your home and family. Leave a nice fresh clean carpet not a r chemical residue like the other carpet cleaners. The technician was friendly and took care to wear booties and not leave my carpets soaked. I really appreciate a great company like Zerorez.

Our technician Zack did an amazing job. 20+ year-old carpet with stains came out as well as expected for it being as aged as it is. Always satisfied with the services and the knowledgeable technicians. The special for the month, and the additional pet treatment for five rooms was around 400.00.

I had Zerorez out to clean the ductwork on a small rental property. I scheduled at and was quoted a price through the fair in Spokane, and when the tech got to the house, he said this is smaller than I thought it was gonna be any adjusted the price accordingly to save me some money. Friendly, on time, and cleaned up after himself. Would recommend them for this service at your home.

Zeroes cleaned our carpets today. They did four rooms and small hallway for under $200. The technician contacted me at the time I was told they would and arrived at my home in the time I was given. The technician was Extremely Professional and treated my home with care. They did exactly as I asked and performed extremely well.
And if you’re wondering, yes, I Will be using them again in the future.

I got my air ducts cleaned. The fella working was nice and informative but I’m not sure how well they are actually cleaned. Hoping that I’ll be able to notice the next week, maybe I will be able to tell with allergies etc.

I was annoyed that some of the vents needed to be screwed back in, parts of my hardwood floors were left with black scratches, nothing cleaned up outside each of the vents and biggest issue was the dent in one of my ducts just outside the furnace. He came back to get the giant hose he left behind, and said it was like that when he arrived. I honestly did not want to bother arguing with the guy and have it go no where but he did tape it up. But I’m 99% sure it was not like that as I took a pretty close look at everything the day before and would have noticed air coming out there.

So beware, take pics of everything before and be prepared to clean up after them even after paying $500+ for their services.

Absolutely the worst we've ever paid for! We only had them come in to do the stairs and a small hallway. The cat had urinated at the bottom of the steps and there was a "stain" from someone taking the garbage out and it dripped (not grease).
Upon drying the urine smell is worse as ever and the "stains in the stairs are same as before. So I got out my little hand held shampooer and went over it myself.
It was so dirty still that I was pulling up mud! This is incredible that we spent hundreds of dollars and literally nothing was done, but our carpets getting wet.
I would never pay this company another dime and I would like a refund for the money we wasted!

OMG! Huge difference! My carpets looks like new! Great service too! I will definitely use zerorez again

Zerorez came out to clean our couches and they were fantastic from start to finish. They were knowledgeable and clearly knew what they were doing, taking the time to explain the process and answer our questions. The guy was friendly and professional, making the whole experience easy and comfortable. Most importantly, they did an excellent job—our couches look refreshed, clean, and noticeably better than before. We were very impressed with the quality of their work and would absolutely recommend them to others.