Constraction reviews in Spokane, Washington

Redoing bathroom to add walk in shower for our mother. Glenn came in today to do drywall today and did a great job! Very engaging and made sure the job was done right.

Awesome group to work with for disaster mitigation (smoke, water, etc.) ServiceMaster by Compass will mitigate your damage and Compass Construction will get you back like it never happened. They're the best!

These guys are great. They did fantastic work on my house. I only had a siding issue but they were really knowledgeable and friendly. They even took the time to advise me on how to fix another issue with my house without hired anybody to do it. If you guys need to hire a company to do work on your house, give these guys a call. They are knowledgeable, fair, and willing to work with your insurance. Plus, they don't nickel and dime you which is really awesome in this day and age.

Bret Bloodgood was very professional, honest, knowledgeable and extremely interested and caring in every detail! Highly recommend him and Compass Construction.
Stephen Roundtree did an outstanding job following through with every detail. Thank you.

A short time ago, my house basement flooded and caused some major damage. The insurance company sent out a company call Service Masters which is also owned by Compass Construction. This was a very hectic time for us. Service Masters came in and took action. They were fantastic! They had my household items moved to safety and began removing the damaged carpet and walls. Installed blowers which removed the horrible ammonia smell. This was during Thanksgiving and Christmas period. I later hired them to do the construction repairs. Their people were very polite and considerate. They kept me aware of everything that was going on. This is one fantastic company. This was a nightmare for my family and me. But Service masters made it easy for us to continue on and make the repairs. There just is not enough good things to say about them. They are great. They should be placed at the top of the American companies. Any company would be far ahead to emulate Compass Construction. (Service Masters). I have dealt with many companies in the past, I am also a business owner. I doubt you can find a company with the morals and American ethics these folks display. I will highly recommend them for any home construction. I felt very secure that I could trust them. They should be awarded an A+++ rating. I will continue on to search for a community award. Anyone in doubt of my sincerity for this company can call me at ###-###-####. I will also be glad to show off the work they did. Thank you, thank you, thank you.

A tree fell on my house shortly after I bought it. Compass was there ever step of the way. They did amazing work from getting the tree off my roof to putting a new roof on my house. I'd highly recommend them of any disaster mitigation and restoration construction projects you need. 5 star service and great work!

The team at Compass always shows up on time, and in a professional manner. They are equipped to handle almost any job, and always leave the property looking even better than before!

I worked with Travis and his team to repair damage to my mothers home. The crew did a great job - on time - kept construction site clean and they were all professional. The front office team of Kristine and Diana were great when it came to invoicing and payments. Thanks again

From the 1st visit with Carson the estimator to the continued communication from Mike my project manager and all his crews, this experience was amazing. They were very professional, knowledgeable and efficient and had me back to whole in less time then expected. I could not recommend this company enough and I am very happy with finished project.

Working with Brett has been a blessing. From our first conversation on the phone to the great lengths of detailed information provided verbally and via estimate for the insurance company he has been professional and knowledgeable every step of the way. I highly recommend working with this company, and especially with Brett. I can't say enough good things about my experience with compass construction. Thank you for all of your hard work!

Can't say enough good things about this company! All of the guys we dealt with, Doug, Carson,Scott and Chris were professional, polite and friendly. Even though they are very busy with huge jobs they still made us feel like we were important, too. They made sure everything was done correctly and that we were happy with every aspect of our insurance claim.They even helped us deal with our insurance company. Definitely recommend this company!

I've personally used Compass several times, as well as many of my family and friends, and clients have used Compass for repairs over the last 20 years.
They are very good at dealing with insurance companies, and doing the repairs in accordance with the adjuster's approval, to streamline the claims process and avoid the customer having surprise expenses later due to a miscommunication.
Lots of contractors can do repairs, but not all work as well with your insurance company.

The damage they did to my house has now hit the 30,000.00 mark. I would have been so much better off just doing the clean up my self. I had a nice finished basement, all it needed was a water clean up. They were supposed to do a two foot cut in the walls around the damaged areas and dry out the flooring that was wet. Instead they gutted the entire basement whether the area was damaged or not. When they finished destroying my basement they just walked away. I know in 20/20 hind sight that I should have kept a closer eye on them. If you hire them do so at your own risk. The fools at my insurance company recommended them my dealings with them is a whole other thing. I will be looking into a legal option something that should have been totally unnecessary.

Compass Construction, and specifically, Carson, Stephen, and Russell, did just one hell of a job getting our garage rebuilt after a devastating fire. Russell's carpentry skills really show in the care he put into building my workbench and garage steps.

Everyone we interacted with at Compass was a pleasure to work with and I highly recommend them.

It's so easy for me to rate Compass
Construction a 5...if I could, I would've rated a 6 or better. The workmanship and professionalism from all the employees was above and beyond. I would like to recognize the following:
Diana, Soren, Shawn (sp.), Stuart, Isaiah, Carson, Travis and Jim.

I had water damage in my bathroom and the process was so easy for me!
Compass did all the work with working with insurance companies, HOA, etc.

After the completion of the water damage, I hired Compass to complete additional work and was very satisfied. In late spring, I'm planning to hire Compass Construction to paint my condo!

I would highly recommend Compass Construction in a heartbeat to others. You won't be disappointed 👍💯🙂

Thanks again and happy holidays 🎄🎁⛸️⛷️🥂🧑‍🎄🎄

insurance,processinghandling

The gentlemen whom I worked with went above and beyond to help me when our house was flooded by our cat! It is an old old house with lots of issues and the cat broke a pvc pipe in the basement!
Bret from Compass was very upfront and patient with explaining everything to me from the very first visit. As we progressed through all the work he was straightforward, clear and honest about what they could and could not do. He and the project manager spent a great deal of time brainstorming to help me figure out what to do.
Our Project Manager, Shelby, exhibited the same patience and dedication to doing good work and making sure to explain things. Both of them came out numerous times to check on the work and they spent time helping me figure out the best ways to complete my project with a very small budget. As a widow with 5 kids this compassionate help was invaluable.
The structural work they have done is solid and I'm confident will carry my house another 100 years.
The reasons I recommend this company are: the integrity and compassion and dedication of these two men. Also, the quality and care taken by the men who did the actual work on my house. Every one of them was patient, polite, skilled, and competent.

Thank you for referring me to Action Drain & Plumbing! They were fast, courteous, and excellent communicators. Not only did they quickly assess and resolve the issue, but they also saved me thousands of dollars compared to quotes from other plumbers.

I truly appreciate your help and professionalism!

I had a company work on my gutters and a couple of days later my roof leaked. Compass construction came and verified that the gutter company caused the leak. I am so grateful for their expertise . If I ever need any work done in my home I will definitely call Compass Construction.

I felt devastated when I found out my home had been flooded due to the burst pipes when I was out of town. It was during the once-in-a-century Artic Outflow of 2023 winter. An average person is not trained to deal with restoration companies and insurance. When knowing the bill from the restoration company and the payment from the insurance didn't align, I was trapped. I experienced an extended period of hard time asking the insurance to review the bill and correct the payment. Some services provided by the restoration company were determined by insurance as non-covered which became my out-of-pocket expense. However, restoration was only episode 1 as reconstruction is beyond its scope of practice.

Compass Construction was recommended by my agent to help with the reconstruction. Bret, the estimator met with me at the destroyed property in early May 2023. Upon my request, Bret arrived around 8 a.m. and brought the tools to unscrew the boarded entrance. I reported my loss on Feb.4, 2024. After that, this was the first time I saw the post-traumatic property. I was shock when I saw my home. Everything inside was removed, and the remaining was the frame of the house itself. During the walk-through, I briefly introduced my policy to Bret. I had a tight schedule and needed to report to Canada, I had left before Bret finished measuring.

Bret promised to submit an estimation to the insurance on my behalf. He did it. However, the claiming process wass totally unsmooth. He kept communicating with the insurance on my behalf, and there was a significant amount of behind-the-scene workload for him. He also kept me updated. Eveytime I got a message from him, I was filled with hope. Five months later, which was October 2023, Bret eventually had the chance to talk to a local adjustor assigned by the insurance company. The local adjustor reviewed my claim and processed the payment. Bret has a good rapport with the local adjuster based on his decades of experience in the restoration industry. The communication between the two professionals ran smoothly. The work didn't begin right away. Meanwhile, he taught me how to preserve the property from further damage as there had been no electricity since the flood occurred, and the property bears cold.

I visited Compass Construction twice. It was a welcoming environment. Everyone in the company, including two ladies sit at the front desk, was very helpful. The company was formed by a group of like-minded persons like Bret, and it made a great impression on my first visit. The warmest word I heard from the owner was "Bret will get your home back."

The work began In February 2024. During that time, Bret found that the burst pipe that was fixed by the restoration company was not in good quality and needed to be redone. He again negotiated with the insurance for additional funds approval. He made it.

During 2024, I visited my property in a total of three times. I lacked of the courage to witness my post-traumatic property which used to be my home for more than six years, and Brett understood this. He only invited me to walk-throughs at the point when he felt appropriate. I also met with Stephen the project manager of Compass Construction once at the property. He is resourceful and has a flee of selected sub-contractors to work on the projects. He helped to rebuild my property under a strict budget constraint.

If you want to renovate your property or need help to restore your property, please consider Compass Construction which practices in WA and ID. It can help with restoration and reconstruction, the two major parts seamlessly. I wished I had known this before I contracted my restoration company. Bret can help you with estimation and negotiation with insurance. Stephen can help you with budgeting every dime on each piece of your project. I hope everyone who sees this can help to spread my comment to your friends and family.

My home suffered water damage and Compass has done all of the repair work.  After the estimator, Carson Ames, had worked up the requirements and cost estimate, Marshall LaFave was assigned as my project manager. Different crews specialized in drywall, painting and flooring, and Marshall is a very effective project manager.  He did a great job of keeping me informed and setting expectations while coordinating everything that needed to get done.  I'm being detailed on purpose: every contact I've had with Compass employees has been professional, and the work quality has been superb.  In fact, my first contact was with Diane, who answers all calls and exudes compassion and competence.  If I had to sum up my experience with Compass, it would be this: INTEGRITY.  You cannot find a better outfit to work on your home.

David is the person who replaced some of our hardwood floors due to a leak in our utility room. I was so impressed with his knowledge and professionalism, and he did the most amazing job and the flooring looks wonderful! Thank you so much David!