Constraction reviews in Spokane, Washington

We had a small repair due the wind. Estimator came out just as scheduled (which is a rarity in today's environment). Gave us very reasonable estimate and put us on the schedule. The repair person also showed up when scheduled and got the job done in a short amount of time and exceeded out expectations!!!!

Keven Edwards came out and explained everything to us. He also handled the insurance company communication like a champ. Keven got our project scheduled quickly and efficiently and we ended up with a new beautiful roof, rain gutters and garage door. Steve, the garage door installer, did a fantastic job. The rain gutters install was great too but that happened when I wasn't home so don't know who to praise. All-in-all, I highly recommend Perrenoud Roofing. They are local and I think that's very important because we've had so many storm chasers from out of state since the storm. Once a project is complete, they are gone, never to be seen again. Perrenoud is in the area and will stand behind their work.

We are vary happy with our new roof. We did lots of bids before picking Perrenoud to do the roof. We were not the most trusting. But when perrenoud left after the bid we just knew they were the ones to do the job. They did not disappoint. They knew we were concerned and they went beyond 5 stars. They gave us a great roof at a fair price. They were not the highest price and they weren't the lowest. Our experence with Perrenoud was fair ,respectable and trust worthy. We highly recommend.

Had a great experience with Perrenoud Roofing during our recent roof replacement. They were very easy to work with and the new roof is fantastic. Keven Edwards took particular care to make sure that we understood the process and was always available before, during, and after the replacement to answer any questions. The crew that worked on the roof were very professional and clearly cared about doing a quality job. Wouldn’t hesitate to recommend Perrenoud.

The staff was polite and friendly, the guys were very clean and friendly with our dogs. They went over our yard at least 5 times, that I saw, with there magnets to make sure no nails were left to hurt us or animals. They were also the best priced!!! I won't need them for years, but I will recommend them for years.

While I am happy with the product and installation. My Azek deck and railings were damaged during the tear off of our old roof. Three boards had to be completely replaced as there were chunks missing out of them, and 14 others were scratched from dragging material across them and using a snow shovel to move material around.
It has now been over a month since I advised them of the damage. They had somebody come out and look at it, and I presented them the invoice and proof of payment that I had to pay to fix my deck. All I've gotten is the run around for several weeks. Now I can't get a response at all.
Unfortunately, I will now have to explore other options for recovering my losses.

5/15 Update: The owner initially demanded I remove my review in exchange for being reimbursed for the damages. I refused, but they have now finally reimbursed me for the initial costs.
The time I had to spend over the past 2 months fighting to get this resolved is ridiculous.

Final update 7/24
You had been back from your vacation for a week when I reached out a second time to ask somebody to get back to me (again). I was told, "Our production manager will call you." More time passes, and then he comes out and looks at it. More time passes with no word . Then you're on vacation again. When all was said and done, it took way too long to address this issue. Communication is key, and if I had received callbacks or responses to my text messages, I probably would have allowed more time before I found my own contractor.
Regarding the contract, your contract specifically, states that you're not responsible for damage to driveways, sidewalks and flower beds, this was my expensive Azek deck and I explained to you that I was not comfortable with roofers, installing and voiding the warranty for my deck.
Best of luck to you.

Everyone was great to deal with. Tyler, Gary, Chanel, Angel and the crew were all excellent at their jobs. The roof is gorgeous!

Fast and honest service. Made it up to my property in a timely manner and provided a good evaluation on the condition of my roof. Was very honest and not predatory. Highly recommend!

It is nice to discover that honesty, transparency, and service still exist in 2025!

I had a 40 year Elk comp roof installed (by another good, local roofing company) in 2006.

For the past 2 years, I have been plagued by a plethora of sales people knocking on my door offering painting services, solar panels, window washing, and . . . you guessed it . . . a roof replacement. The roofing sales people have all advised me that my roof is worn and needs to be replaced.

I don’t know how to tell if my roof is near end of life (short of water leaking into the house). So, I called the roofing company that installed my existing roof and they do not provide roof inspections. HOWEVER, they recommended that I contact Perrenoud Roofing!!! When one local, quality roofing company recommends another local roofing company (staking their reputation on the referral), you know they believe that I will receive a quality service. And, I most certainly did.

Tyler S. came to the house the day after I called. Tyler was knowledgeable, forthright and personable. He inspected the entire roof and advised me that there had been some mild loss of the granules on the shingles, but everything else looked good. He estimated that my roof would easily last another 10 years, but said he would be happy to come back in 5 for a re-check. Since I have an architectural roof, he advised me that my next roof would need to be a tear off. Installing over existing shingles can void the new shingle warranty.

Do you want to know what I was charged for this excellent service? NOTHING! Do you know what it was worth to me? PEACE OF MIND!

Every single roofing company would like to draw in more business and they can do so honestly or dishonestly. Perrenoud Roofing provided honest, sound advice that was in MY best interest. You can rest assured that when I need to have my roof replace, I am calling them. (And, I am well-prepared to deal with the next roofing sales person who knocks on my door providing false information!)

We were very impressed with First Rate Roofing and Nathan who did our job. Their price was very competitive, and Nathan was extremely easy to communicate with. He responded very quickly to all our messages. The guys went above and beyond what we requested because they were on the roof anyway and little things needed to be done to make the roof perfect. They were very conscientious about cleaning up after themselves as well. Great company to work with!

These guys went above and beyond what I expected. You can see in the pictures before, with the etching and primer, and then the finished product. Couldn't be happier.

I am very grateful to Ethan and Brandon and their amazing crew for replacing the roof on my new/old house. They clearly explained the problem areas and how the new materials and workmanship prevent future damage and costly repairs. My roof was completed in less than 2 days at a very reasonable cost. These young men were a delight to work with. They are professional AND very friendly…and they offer extensive professional handyman services for other inevitable repairs, replacements, needed upkeep and aesthetic enhancements. Brandon was just here doing a temporary fix on the wind-blown, ancient and water soaked slat backyard fence (which he will be totally replacing when the weather permits…)
I feel lucky to have found Ethan and Brandon and I intend to have them involved in all future projects on this 1937 house that deserves their expert and honest
workmanship.

Ethan was quick to respond to my need for roof repairs. Brandon and his crew came out quickly and repairs were done promptly (even in the terrible weather). They did a great job! Highly recommended!

Ethan and his crew were very professional and on time. Ethan went above and beyond to make sure we were happy. Great job.

Ethan and Brandon were so wonderful to work with. I have never had a company go so far above and beyond to please me. Our roof looks fantastic. I recommend First rate roofing 1000%. Thank you so much Ethan and Brandy n and all your crew.

My son referred us to First Rate; we needed a leak repaired that had already been "repaired" thru ANGI. Ethan came out to assess the job and provided an estimate. He scheduled the job for 11 days out. I received a call on January 3rd from his crew. They were finishing up another job in the area, and wanted to know if they might come by and do my job...a week ahead of time! They were quick and very professional. They did the repair exactly as Ethan had explained. I would not hesitate to recommend this company.

First Rate Roofing did an excellent job from the beginning to completion. The estimate, explanation of the work to be done, the installation and the clean up when all was completed. Completion was done ahead of schedule and no issues at completion. The crew was courteous, professional and very thorough. So overall their performance was above and beyond what I expected. Communication was excellent too, when I called for a bid, Ethan answered and had me scheduled the same day. He kept his word on everything we discussed and kept me informed during the whole process. Thank you for a wonderful experience. Penelope Callahan

I got a quote for a repair for a leak in my roof and they were booked 4 to 5 weeks out. Ethan put in for urgent since it was an active leak and got me in early at only 10 days! Very friendly, knowledgeable and thorough. Would definitely recommend them if you need a roof man.

First Rate Roofing is an outstanding locally owned company who did a first rate job on my new roof. Ethan and Brandon are professional, courteous, organized, and show their desire to give you a great experience throughout the process. Their crew was careful, efficient, quick and hard-working. I can’t recommend First Rate enough, especially for a project that can be as overwhelming and stressful as a new roof. These are the men you want up there, for sure

Loved the guys work. Have used Ethan twice now for roofing services, great experiences both times.
Great at communicating, had some weather hiccups, but was kept in the loop.
Good quotes for the job and his guys crushed it.
Highly recommend!

Called these guys first because they were so highly rated and immediately found out why. We called with a leak inside our house and immediately Ethan was empathetic to the experience more than focused on a quote. What a difference! Wife agrees that if we could leave 10 stars we would!

We called First Rate on a very favorable reference from my neighbor. And based on our conversations with Ethan, the actual bid, and the products they use, First Rate simply rose to the top of the several bids we got. But here's where I became most impressed:

Due to unforseen circumstances, my wife and I had to postpone our job BUT, my mom also needed a new roof. Ethan and Brandon answered all of her questions and got it done! Their communication was excellent, the crew and clean-up was great, and they were incredibly attentive to my mom's dog who was a little stressed throughout the process!

I highly recommend giving First Rate a call, we just couldn't have been more impressed with this local company. When our roofing opportunity comes up again, Ethan and First Rate will be my first call!