Constraction reviews in Spokane, Washington
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These guys took care of a brand new roof for us back in mid June and did an incredible job start to finish. Ethan, Brandon and the entire crew were courteous, professional and did a fantastic job through the whole process. I will recommend them to whoever will listen to me.
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Deciding to get a new roof is stressful and it all starts with getting multiple quotes and getting a feel for the sales presentations and who you would be working with. We interviewed four companies and there was no question that First Rate Roofing was who we wanted to go with. Ethan was professional, easy to talk to, never pushy, and was very transparent about the process. He knows this stuff and they found some fascia issues that needed to be addressed that the other three companies did not.
Brandon was assigned as our project manager and that was another very positive experience. He kept in touch with us, letting us know the start date of the project and how the day would look. Everything was smooth and I will tell you... the crew ...they were so courteous and respectful of the property. It was like watching a well oiled machine. These guys knew what they were doing and they seemed to enjoy working together.
Promises made and promises kept. I highly recommend First Rate Roofing. Their prices are very reasonable and they are not only very good at what they do, but they are just so darn easy to work with and communicative. Thank you Ethan, Brandon, and crew for a very positive experience and a beautiful roof! Thank you! -
Had a great experience with these guys. Punctual and will let you know if their running late. Very friendly and easy to talk with. Not an emergency but they were able to stop by the following day. They took care of the minor roof leaks in a short amount of time. Definitely will recommend them to my neighbors and friends!
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Hello, Ethan came and gave me an estimate the first part of August. We accepted and work was planned for two weeks later. We had a problem and had to reschedule until just after labor day. I appreciated the willingness and cooperation from Ethan in working with us. The crew showed up on the appointed date and time and de-mossed our roof. We also had the protectant sprayed on at that time. Ethan on his inspection had also found a couple of small items and his crew also remembered to fix them. I was impressed that it was remembered to do those items with the extended time line because of our delay.
Short story, I would highly recommend them for any roof work. -
First Rate Roofing Services did such a great job at resealing our skylights. They were easy to work with and went above and beyond. No more dripping in our dinning room!
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I wish all contractors were as easy to work with as Ethan. He responded to my initial request for a quote within minutes...on a Sunday! He completed the job as promised and the work is top notch! He is knowledgeable, professional and trustworthy. I highly recommend Ethan and First Rate Roofing.
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5 Stars easy. Having Ethan and his team complete my whole roofing project was a real pleasure. The whole process , from start to finish, was top notch. I am very happy with how well my roof turned out. I would definitely recommend First Rate Roofing Service.
Professional
Knowledgeable
Respectful. The quality of the workmanship was quite impressive and at a reasonable price. -
Not only did this company provide excellent service, they truly listened to my needs as a home owner and gave a quality product. I’m wanted gutters and spouts off my garage that lead straight to my new rain barrels and they look fantastic and are absolutely perfect! Highly refined and will use again when we do our roof/gutters. Customer for life!
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I am very impressed with the guys at first rate roofing. They gave me a quote and within a week came out did the job in 2 days. The guys were very professional and polite. It was obvious that they knew what they were doing and they got right to it. They were on time and stayed until the job was done. I've already recommended them to a couple people in the mobile home park that I live in and will continue to recommend them. Thank you guys you did a fabulous job I am so happy
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We highly recommend First Rate Roofing services! This group was the third company we called for a consultation and quote for repairs needed to our leaky sunroom roof. The roof is decades old and probably a DIY kit project from the last homeowner, which made it a challenge for the first two companies to identify issues and recommend solutions. For the first two companies it seemed beyond their expertise and they were very cautious to give disclaimers that they couldn't guarantee the quality or durability of any repairs they might make. First Rate was the opposite experience - the owner came himself with another crew member and gave thoughtful constructive ideas to reinforce it's structural integrity and patch the holes without a complete demo and rebuild. Their team seemed to have more knowledge and expertise in the kinds of builds and materials that are common in my area of town and had experience working with them before. They even noticed some other structural issues around our chimney that we hadn't noticed yet and would have led to much bigger leak problems later. They were able to complete the sunroom roof patches AND the chimney work for around the same quote other companies gave for the roof job alone, and I felt more confident in their experience. Their scheduling team and crews were communicative and super friendly, and the job took less than a day with no mess left behind. It was probably the least intrusive home repair we've ever had done. We highly recommend them and we'll keep them on-call for future work.
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First Rate Roofing truly lives up to their name. Their communication, professionalism, promptness, installation, and cleanup were done in an outstanding manner. I highly recommend this company.
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We just had our roof replaced by First Rate Roofing and it was a great experience. Great communication, done in two days (full tear off and re shingle) and my yard and other areas were super clean when they were done. Special shoutout to Brandon our site coordinator. Their bid was 50% less than the most expensive bid we got for this job. I would highly recommend them for any roofing job.
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I cannot say enough good things about First Rate Roofing! Their customer service is exemplary, and the roof itself is absolutely beautiful! Their color choices are amazing, and the quality of their workmanship really shows. Our house really does look like the nicest one on the street now! I was also blown away by how quickly they were able to finish the job; just two and a half days! They also came thousands under two other bids and I’m still trying to figure out how!
I was representing my mom who has lost about 80% of her hearing, and I was absolutely blown away by their kindness and patience. Brandon H. took the time to explain every product used and go over our bid line by line with us in order for us to feel confident about our choice. The thing that stood out to me the most was when he said, “This is the roof I would put on my mom’s house” and from there on I felt like these guys were really looking out for her. The project manager, Brandon C., was also great to work with. He would answer immediately anytime I had a question for him. I was also blown away when he saved the old heat tape and had it installed in the new gutters by Chad, who was also so kind! These guys really went above and beyond for us, cannot recommend enough! -
Had a water leak coming through the ceiling. Contacted First Rate Roofing, they were out the same day to do an inspection and out the next day to do the roof repair. Great people on the phone and in person. Guys did a great job, were fast and cleaned up really well. Would recommend them to others.
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Just had First Rate do our roof and had a wonderful experience. Ethan is very easy to talk to and answered all of our questions. They had the best price estimate price of the 3 we got. Brandon the project manage was excellent at communicating what they were going to do and making sure everything was done correctly. The crew only took two days to tear off and put on the new roof. They were great at making sure everything was cleaned up. My wife and I will definitely be recommending to anyone we know that needs roof work done First Rate roofing. Thank you for an easy stress free experience!
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Alex and Brandon were awesome! Getting a new roof done in 4 days in November was impressive! Brandon communicated great and cleaned my patio after every day. Thanks guys, the new skylight is great!
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We were extremely happy with First Rate Roofing Services. Ethan and Brandon were very friendly and knowledgeable about everything having to do with replacing a roof. The crew they had to put on our roof got it done in a timely manner and they were exceptional with their clean up.
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Great team, excellent service!
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I had a great experience with this restoration company from start to finish. Dealing with damage is stressful, but their team made the entire process feel smooth and manageable. They were professional, responsive, and clearly knew what they were doing every step of the way.
A special thank you to Rosmarie, who was very helpful and informative throughout the process. She answered my questions clearly and made sure I understood what was going on without ever making things feel overwhelming. -
First Team performed a pack out and pack in at my home. First Team personnel were very, very careful packing up my belongings and just as careful returning them to their proper place.
I was completely satisfied with their work. -
I can’t say enough about this great group of people! I would recommend them highly! Phil, Christopher, Tersan and Michelle were all amazing!! Colby and Kat were also wonderful!!