Electrical reviews in Spokane, Washington

We have had Rainbow Electric do several jobs for us. Their team of electricians are always prompt, polite and do a great job. It's easy to schedule service. They normally have a team of electricians out in a day or two. Calem and Josiah came today and replaced a porch light and removed some old light fixtures. Excellent communication and service! Respectful of our property too. Even put on booties to cover their boots for me, and vacuumed up the dust before they left. Knowledgeable staff combined with fair pricing. Highly recommend Rainbow Electric and their staff.

Had them replace old and poorly done wiring going into an electrical panel on a house we recently moved into. Added a generator interlock switch since we live on the south hill and lose power about once a year. Did a really great job and were on time and very professional.

These guys are great. We just purchased a new house and we are in over our heads with improvement projects. They showed up on time, were efficient and reasonably priced. I was confused about something on my bill and called the office and they explained it to me and were very nice about it. The electricians were helpful and showed us a couple things on our breaker box that we didn't know about.
Highly recommend.

Just had a new addition on our home wired by Adam and crew at Rainbow Electric. They have done other projects for us and are always very professional and do an excellent job. Their scheduling is great. They arrive on time and completed work on budget. Our inspections were passed without any problems.

Torry is the best! He always knows what we need! He's so kind and smart!

Great wholesale parts house. Staff are awesome.

Great service!

Friendly service to the homeowner

Almost always able to help with what you're looking for, even when you come in with wrong information

great service...had all the stuff I needed In one stop....

They were very helpful in answering questions and supplying my product needs.

To be clear this is a professional store, with pro sparkies in mind. If you aren't a pro just know what you need to get and they'll have it or they'll find it. All in all great people, great place.

Very knowledgeable and friendly service!

Great electrical shop. Very helpful staff.

Not satisfied. I purchased some low volt test equipment here. I tried to return an open packaged test set for a multimeter. They would not return it. The counter man, who was very friendly but not knowkledgeable about anything, said they would not take it back because it was open. He said they have tear sheets that give specs of what it fits. It was the same as the back of the box, which says it fits Klein tools and various other brands. So they can find me doing business elsewhere. Also; they are suppose to have a lot of 12 volt wire connctors, which is not true. I basically waisted money and time here. Thanks Platt!

My review is from the point of view of a layperson, not an electrician:
When first ordering through Platt, the experience was pleasant. The employee was friendly and apologetic when he made a mistake. I decided to order another part while there, and I was told that I could return the product if it didn't work out for my application. When attempting to return it, I was told that they don't do that for "special order" items, even though I was told, when ordering it, that it would not be a problem. When they finally agreed to accept the return I was treated poorly and then charged a $10 restock fee because the item I returned was "outdated junk" to them. Their management needs to learn to train their staff properly regarding their own policies and to inform their customers before the sale takes place. I left feeling like I was worthless to them. The manager who interacted with me fought me over a $10 restock fee rather than learn from their mistake. There is no signage nor information regarding restock fees, nor for "special order" items not being returned. I will never use this store again.

Great electrical parts house. They’ll get it ordered for you if they don’t have it. If it’s in their company inventory, they’ll usually have it next day.

Terrible company, horrible customer service

Very prompt and professional. I highly recommend Power City Electric for all of your electrical needs.

My son works here. They must be very busy because after 10 minute, never got a person. So that tells you they are very busy, because they are good!

Truck #276 just rode my tail (couldn't get much closer) then cut me off when he went around me. 3:25 pm on 5/6/19, just east of Argonne on Trent. The transition from 40-50 mph, in the slow lane.