Reviews of local pros in Spokane, Washington
-
We are so glad to have found Bigfoot Heating and Cooling. Their staff is knowledgeable, friendly, honest and fair. We will be using them in the future for all our heating and cooling needs. You should, too! Highly recommend.
-
What a great experience! On time, honest, friendly, knowledgeable, and clean. I highly recommend.
-
Montgomery did an excellent job fixing our furnace. Very professional and communicates well. Even took shoes off or covered them when in the house which my wife loved! Bigfoot was easy to work with in general. We have Old Republic home protection and they seemed to work pretty seamlessly together. Would recommend if looks for HVAC service!
-
Montgomery was our technician.
He was informative, friendly & cleaned up our gas stove beautifully. He was way more professional than the last company ( that went out of business) Thank God! The front desk, ( Angel )was polite and professional. And let us know who ( Montgomery) was coming out. Date and time. They were all clear and professional.
We would definitely recommend Bigfoot Mechanical. Thank you for the professional experience with your company. -
Came out for a routine fireplace maintenance on our gas fireplace. Answered all my questions and concerns , arrived on time and was very professional. Will definitely use them again. Very happy customer.
-
Colin was helpful, friendly and educated us on the issue with our AC unit in an easy to understand way. Thank you for keeping us cool after some hot days in our house!
-
I had no heat at the house and Bigfoot Heating & Cooling was sent to my house through my home warranty. They had done work at my house before and I can trust them to handle the business. Cole and Colin were great, communicated with me throughout the whole process, explaining everything, and made sure that my family would have heat and cooling. All of the staff were professional and very personable. I’d recommend Bigfoot Heating and Cooling for your HVAC needs.
-
Andrew was attentive, did a great job with my furnace maintenance, and answered all my questions. Happy with the service from Bigfoot Heating and Cooling.
-
Thanks Bigfoot! Took care of all the heating and cooling systems for our household. Exceptionally knowledgeable crew that guarantees solid installations. We highly recommend them and will work with again.
-
Excellent service on our gas fireplace! Collin worked hard to find the problem & and solved it. Much better than previous companies! He also helped us find much less expensive lights online, which we ordered!
Friendly, respectful, fair pricing & efficient. Very thorough. We'll have them back for all of our HVAC needs. (Including replacing the lights when they come in.😉) -
I could not have found a better company to replace my 40 year old HVAC. Bigfoot was here within hours, and although there were issues with my home warranty company, they stuck with and advocated for me. Exceptionally skilled, always professional but very pleasant to work with, arrived at times set, and clear communication. To say I’m happy with the outcome is an understatement. Thank you!!
-
Colin came to check out my air conditioner today. I appreciated the fact that they responded so quickly.
He was very polite and very knowledgeable about my issue. I would call them again if I had the need. -
First time home owner and our AC went out on a 90° day. Our first call to them was full of advice for what we can do prior to them being able to make it out to our house. When Colin showed up he was honestly just the best, he was able to fix our AC in less than an hour, which was amazing. If we ever need any HVAC again, this will be our first call.
-
Our gas fireplace valve was fixed due to a small gas leak. Both Cole and Colin came out and did a thorough check of the gas lines and made sure to communicate the process of what needed to be done to get everything up to par. They also texted, communicating they were on their way (which every customer LOVES). Once the valve was fixed, they also cleaned and inspected the fireplace for me that same day, which was amazing since we were on a tight schedule to get our home sold. I feel confident the new owners will have a wonderful working fireplace for future use, thanks to Bigfoot Heating and Cooling.
-
Great communication/efficiency and service. Happy with Colin and Cole taking care of my concerns.
-
Colin Fearn, the Owner/Senior Technician and his co-worker Andrew provided excellent, skilled service.
With gratitude,
Ben Krauss -
Technician was friendly, efficient, and very knowledgeable. He took the time to explain the issues and solutions. Would highly recommend.
-
Andrew was incredibly knowledgeable, fast, and friendly. He did an excellent job and made the entire experience easy and enjoyable.
-
From the first phone, call to the person in the office from the technician who fixed the heat pump issue
I experienced wonderful customer service
Friendly, communicative, punctual
This will be the first company I call for my heating and air-conditioning needs -
Installation of fireplace insert also including the piping.
Superb attention to detail and insuring the work performed met all the code requirements. -
These guys were awesome! They gave great service from beginning to end. They ensured I was taken care of, and completed the requests I had for relocation. I couldn't have asked anyone else to do the job timely and efficiently. If I had any questions or issues, they addressed it asap! I recommend them to anyone! Very friendly, helpful, and professional!