Reviews of local pros in Spokane, Washington

Gabriel Couch came out at 7:20 pm and stayed until past 9 pm. I had smelled some natural gas in our utility room and he was very precise and detailed and found the culprit, a leaking valve. He is very experienced and also very friendly and willing to explain what he is doing. He did a thorough job checking to make sure nothing else was leaking gas. He truly cares about the customer's interests and safety and let us borrow space heaters for the night. He had a great attitude even though he was working late. Thank you, Gabriel!

Super fast same day arrival for an electric issue in my home. Our tech was professional and personable. He worked quickly and effectively. Also a decent price for same day!!

Our tech Gabriel was extremely kind and courteous. He was very detailed in our after service summary, going through everything and really explaining it all. He did a great job. Highly recommend!

Very impressed with the thoroughness. He first asked a lot of questions to find out what our issues were. He then showed us a list of things he would check out. Once he was finished, he went over his findings with pictures of possible issues. He also cleaned inside the furnace of the residual dust. He also showed us a way to save money on inspections and air filters.

It couldn’t have been easier to book an appointment. The turn around time was impressive, the technician was extremely polite and did a great job! We will definitely use Trademark again and will suggest to all our friends and family.

Gabriel arrived to perform a tuneup on our furnace. In our doorway, he introduced himself while putting on shoe covers then handed me a checklist of what he would be looking at. When he completed, he walked me through the results. There was one concern he had and he gave me some pointers on what I could do to mitigate it. He was very professional and thorough. I was very appreciative of his service. I would not hesitate to call Trademark Mechanical for any heating or cooling needs.

Our tech was both professional and friendly. He did what he came to do and talked to me about some options that we had. I appreciate the company and the techs they employ. It is a very nice and easy place to put our trust.
Thank you trademark and Robert !

Eric and Josh were great! They did an excellent job communicating Not only with me, but with my landlord about what the issue is and what the next steps we’re gonna be, they worked hard at finding the source of the problem and fixing it and we’re also a pleasure to have around. I highly recommend this company and used to workers. They were great good job guys.

Our technician Robert was professional and friendly. He serviced both my and my mom's units and hot water tanks quickly. I would definitely recommend Trademark Mechanical to anyone needing service.

Eric was great! He was able to figure out some light switch and outlet issues pretty quickly and got it resolved. Was also happy to answer some questions along the way so that I’m better ready to handle some minor things on my own.

One note: the AI customer service on the weekend was a little frustrating. It scheduled me for a time that they couldn’t hold.

Robert M did a great job, in and out but thorough at the same time for our move out service. Will be using trademark again in the future for hvac services. They were also able to get us an appointment that fit our scheduling needs.

Taylor was a very informative technician. He was extremely nice and hospitable and answered all of our questions. I would recommend Taylor for servicing your heating unit

Taylor came out to service our heat pump. He was supremely helpful, showing us things that needed immediate care and items that could be safely deferred. We had several questions about our system that he did a great job explaining to us.

Had a tuneup done on the furnace, tech Gabriel was super helpful. Answered a ton of questions and made me and the wife feel like we walked away from the service with every penny's worth plus some. Awesome job

Robert was fantastic. He was very accommodating given my schedule. He had to wait for me a few times. He did a great job and showed me before and after photos. Highly recommend.

Both my water heater and furnace were serviced. Taylor was efficient, thorough and pleasant. Good experience!
I responded to the recent post card I received with the special offer. Great advertising as I wasn’t familiar with Cougar and now I am!

Gabriel was my service technician, and arrived promptly at the estimated time. He was friendly, professional, and extremely knowledgeable.
I have had similar service performed on my HVAC system in the past, but NEVER as thorough and detailed as was provided to me today by Gabriel.
5 stars are just not enough of an accurate rating for the exceptional service and performance that was provided to me by Trademark Mechanical and their excellent technician. Highly recommended!

Taylor swapped out our thermostat for one with remote capability and serviced our system with superior excellence. He was thorough, efficient, and very knowledgeable. We appreciated his kindness while helping us. We recommend him at above 5 stars.

I had trouble with my electrical panel which left me without heat. The customer service representative was friendly and efficient. She located a field technician who was able to squeeze me in the same day. I know this can't always happen, so I would have been content with her willingness to even try to restore my service the same day. They called a little later to give me an estimate as to when the technician would arrive. The technician, Eric, arrived on time and promptly put on booties. He quickly troubleshooted my issue and had my furnace up and working again. As a woman alone, Eric’s professionalism and knowledge put me completely at ease. I would not hesitate to use this company again for any electrical needs.

Taylor is an outstanding professional!! He is knowledgeable, friendly, kind and confident. I was very comfortable having him in our home and will recommend him to our friends and family. Trademark is luck to have him as part of their team!

Gabriel was extremely nice and knowledgeable. He explained everything in such a nice manner that everything made sense. He was very professional and respectful of my property. He checked everything from top to bottom and showed me before and after pictures. He’s first rate!