Reviews of local pros in Spokane, Washington

Brandan is a diligent and persistent tech. He doesn't let anything escape his notice. We're pleased he was assigned to service our furnace. And when the time comes, we want him to be our service technician.

Alban Sejfiu and R&R provided excellent service installing our new high-tech thermostat…who knew these things could be so complicated?! Service with this team is always the best in the area. Highly recommend.

I want to thoroughly thank Tom for the excellent work, thought and experience he put into this job. I told him I would trust him going forward and will go to R&R when it is time for further work!
Thank you, Tom and R&R!!

R&R installed my furnace and A/C unit a few years ago and did a great job. I use them for my maintenance as well. Their technicians are professional, knowledgeable and get the job done in a timely manner. I will recommend and keep using them.

Karl was our tech today. And, as has been the case in all our interactions, he did an excellent job. He was very professional and both thoroughly and patiently answered all of my questions.

Love R&R we’ve been using them for air conditioning and heating for over 30 years. Friendliest and most knowledgeable service members. Karl was great today. So polite, helpful and just Nice!

Tom Sanderson of R&R Heating & Air Conditioning was the best! He was friendly, professional, and more than happy to answer my questions about my water heater installation. I appreciated the care and quality he put into his workmanship. I will definitely be using R&R Heating & Air Conditioning in the future and recommend to friends and family!

R & R is good keeping in touch as to date and time a person will be here. Also sending a picture and name as to who our service rep will be. Today, Robert, serviced our furnace making sure all is in order. He was on time. Very nice and friendly. He was thorough and quick servicing our furnace. For as quick and easy as it was to service (about 15-20 minutes) I was a little surprised it cost so much. I miss the $99.00 dollar specials. I guess it is what it is. All is well. Thank you

R&R and Braden did excellent work for me again today. Braden was very knowledgeable, professional and friendly just as he was the last time he serviced my units. Emilie was efficient and friendly in scheduling. Thank you R&R, Emilie and Braden. I definitely recommend.

We’ve enjoyed the great service from R&R for many years now. When there’s a problem, they come out, they find it and they fix it. This most recent service call posed a bit of a challenge for them. It was an intermittent problem, the hardest kind to troubleshoot. But they kept at it until they got it! Karl, Colby and Greg - We can’t thank you enough for the great work and persistence.

I had two other hvac companies come out to diagnose my furnace and ended up wanting to sell me a brand new system for 17k. West was able to accurately assess my needs through imperical evidence and data to assure me that my furnace was totally fine and safe to operate. Can't recommend West and R&R enough! Thanks for saving me tens of thousands of dollars guys!

West Higgins-Murphy was prompt, professional and courteous. He clearly explained his diagnosis and had a high attention to detail. He was able to resolve our issue and the overall experience was fantastic!

Alban, was very professional and efficient in the repair of our furnace’s. Explained what needed to be done and took the time to answer our questions. Will absolutely
refer others to R&R Heating and Air Conditioning because of qualified technicians like Alban. Thanks again for great service Dave and Kathy Henkle

The best resource for your HVAC system.

Many local companies have been sold to new owners that can be very aggressive with their marketing and at times misleading for their own benefit from my personal experience.

One thing I especially like about R&R is the way they assign work to the crews, not a daily list of appointments but rather assign one at a time to ensure crews do not fall to being pressured to make the next call, but rather allows your technician to take time with the customer to ensure all issues are addressed - great policy and kudos to management for implementing!

Beware of the low-price specials of other companies.
Do your homework checking available ratings such as BBB before you choose.

If you watch the technicians work as I have over the years and observe what is actually being checked from one company to another, you will find a much thorough inspection which can lead to detection of components that may be failing and need replacement to prolong your home investment.

If you have checked with another company, you may find it prudent to get a second opinion from R&R - could save you many $$$$

R&R did the original furnace install when we built our house 12 years ago. We recently called them to get a second opinion when a different company told us that our heat exchanger was now cracked. Braden was great! He showed up on time to perform the assessment. He was very knowledgeable and identified the problem very quickly. He answered all of our questions and even made suggestions for the future. We would love to have him back here again to install the new part. Luckily Emily had checked and told us the heat exchanger was still on warranty. Thanks Emily and Braden!

Alban Sejfiu came out to help us with our non functioning fireplace. He was on time, friendly, neat, efficient… excellent service. He was able to determine the issue and we found the part in town so we’re looking forward to him coming back to install the part!

Randy Haffner and his assistant did a great job on installing our new air conditioning unit. They worked quickly, quietly and neatly. They cleaned up after themselves and left the furnace room much better than they found it. At the end they did a great job explaining the new system and especially the new thermostat. We are very pleased with all R and R has done for us.

Today Josh came to service my furnace. He was awesome. Very friendly and respectful and helpful! He answered my questions about my furnace filters in simple clear language that I could understand. He also was great about keeping things clean and not tracking extra dirt into the house. I highly recommend him and R&R Heating!

West and the rest of the team at R&R were super helpful and got our furnace up and running quickly. They price their services well, and West was able to walk me through everything he did and explained how our system worked even beyond his work.

Brayden was very personable and knowledgeable. He was very pleasant to deal with. I thought he did a great job with the repair and also did a great job explaining to us. We really appreciated him.

Braden did a great job during his visit. He was on-time, very professional and very personable. This was our first time using R & R Heating and Braden represented R & R Heating in the highest regard. If Braden is representative of all R & R Heating service technicians then I highly recommend them.