Reviews of local pros in Spokane, Washington

Taylor was so awesome!!! Had Cougar, with the bright pink trucks out for a special and Tech Taylor found some other little problems.
Being on a fixed income Taylor and the company worked with us on a better (great price) so thank you management as well.
I am definitely telling my friends and neighbors about Taylor and Cougar heating and plumbing.
Merry Christmas and Thank you again.
J B

Gabriel was great as our tech doing our furnace tune-up. He was very nice, conscientious, and wanted to make sure we were satisfied. He explained everything he did and found as well. I got the $39 furnace tune up special. I don't care for the way the company does sales with a sales person that has never installed units. He just had glossy brochures with very little info but very big prices.

Gabe Couch came to us for a tune-up and he was professional and thorough. He took the time to explain what he was doing to our unit and options down the road for replacement of our older unit. All service professionals should have Gabe's positive and helpful attitude. We will definitely continue to use Trademark Heating as our go to heating and cooling service!

Gabriel was fantastic. He was on time, professional, friendly, very knowledgeable, answered all my questions, and offered guidance on how to extend the life of our heating unit. He went above and beyond our expectations of a routine service. I highly recommend Trademark for their service and value.We will be lifetime customers.

Very thorough, thoughtful, and reliable across the two service appointments we’ve had with them. On the second appointment, Taylor gave a helpful & detailed rundown on the exact issues at hand, and different options available. We initially had a gas leak & couldn’t use our furnace, so they let us borrow some heaters overnight to help, free of charge, thanks!

Taylor was great! He was very knowledgeable and informative during the service. He was great to talk to while performing the service both in a professional manner as well as a personable manner, didn't feel awkward having him in my house. Best thing is he wasn't pushy about their offers and I didn't feel like I needed to buy more because he was there albeit he pointed out some things to watch for in the future to prevent major repair needs.

Our tech seemed to know his stuff. Unlike the 3 previous techs Gabriel did not make us think we were crazy. The others told us our heating was working fine in the master bath. We knew it wasn’t but could not convince them otherwise. We are hoping after numerous calls for help, it is fine now. We will see.

i got a heck of a deal on some great service. they were running a special but i also had questions for upgrading my equipment and the technician explained everything about it in a surprisingly understandable manner. they were very professional and everything. i have a lot more confidence in my system now.

Gabriel did an outstanding job with my HVAC maintenance and tune-up! He was professional, knowledgeable, and very thorough—checking every detail and explaining everything clearly. I really appreciated his honesty and the helpful tips for keeping my system running efficiently. My unit is now working smoother and quieter than ever. Gabriel’s friendly attitude and attention to detail made the whole experience a pleasure. I’ll definitely request him again for future service—highly recommend!

Trademark Heating, Cooling & Electrical just replaced my old LPG hot water tank with a new one, in my Modular home. Their tech Mark, and crew, did a great job. The old tank that was removed was not installed correctly (privious DIY owner), these guys pointed out the deficiency and made sure it was done right, I really like that. They were polite, respectfull, knowkedgeable and their finish work looked great.

Thank you Trademark and crew

We ended up with the wrong size furnace that was installed in our new home. We have struggled with it for several years and finally had to call someone. We called Smith Heating and they came right out. Unfortunately the original installation was 100% wrong. We now have the correct size furnace, we had to add another cold air trunk, added extra heat vents and all new heating ducts. We also had to replace our air conditioner as it was also not the correct size.
After the initial inspection Mr. Smith came out and did a thorough assessment and gave us a plan to make our system right. We approved the quote and couldn’t be happier. Their communication is very good along with their follow through. The service installers were excellent and very thorough. Our job site was absolutely cleaned after every visit.
Smith Heating was recommended to me and I absolutely will call them any future work I might need, an excellent company to work with.

Very helpful business.

Seriously saved the day! You guys earned a customer for life 🙂

Great and friendly service provided promptly and professionally!

Unsafe drivers, speeding, cutting off people I would not trust them in my house to work on things 🤮

Friendly staff, fair prices, long term home town, family owned and grown company.

They do excellent work fast service. You're one stop shop for all your heeing and cooling needs

They were very professional and honest. They were by far the most reasonably priced and provided 5 star service. Definitely recommend them.

Quickly cleaned and examined the furnace and changed the air filter. Was quick, clean and efficient and friendly! Would recommend!

Smith's technician John, was on time, diagnosed the problem with our furnace quickly, and performed the necessary repairs on site. Our furnace was up and running as normal and continues to run as Expected with dependability . I highly recommend Smith Heating for you furnace needs.

Bob’s scope and proposal were superior to the competition and he was able to get to us scheduled immediately for a furnace upgrade. Moreover, his tech responded to an after-hours call back to address a minor issue when a switch needed adjusting to get the furnace back on, much appreciated when it’s February 😉