Reviews of local pros in Spokane, Washington

We had our roof and gutters replaced by Perrenoud after recent hailstorm damage. Our contact was Keven Edwards who did an excellent job. He gave us a thorough quote, explained everything in detail, did all the work with the insurance company and kept us informed of the progress. He made sure we were satisfied before collecting final payment. I highly recommend Keven and Perrenoud Roofing.

We decided it was time to get a new roof, got 3 estimates and decided to go with Perrenoud based on the 3zcellent review we had read. Keven Edwards gave me an estimate on the spot and explained the steps that would be taken to put on the new roof. They even do gutters so were able to have one replaced. Very professional and they make sure you are happy with the job. Would definitely recommend then to anyone. They did an excellent job.

My roof is the greatest! Actually had one half done, then the other. My roof was leaking around the chimney (8 foot wide). They installed a cricket so the water would run off and around the chimney. To perfection I might add! Wonderful job, the employees were the best!

We had a small repair due the wind. Estimator came out just as scheduled (which is a rarity in today's environment). Gave us very reasonable estimate and put us on the schedule. The repair person also showed up when scheduled and got the job done in a short amount of time and exceeded out expectations!!!!

Keven Edwards came out and explained everything to us. He also handled the insurance company communication like a champ. Keven got our project scheduled quickly and efficiently and we ended up with a new beautiful roof, rain gutters and garage door. Steve, the garage door installer, did a fantastic job. The rain gutters install was great too but that happened when I wasn't home so don't know who to praise. All-in-all, I highly recommend Perrenoud Roofing. They are local and I think that's very important because we've had so many storm chasers from out of state since the storm. Once a project is complete, they are gone, never to be seen again. Perrenoud is in the area and will stand behind their work.

We are vary happy with our new roof. We did lots of bids before picking Perrenoud to do the roof. We were not the most trusting. But when perrenoud left after the bid we just knew they were the ones to do the job. They did not disappoint. They knew we were concerned and they went beyond 5 stars. They gave us a great roof at a fair price. They were not the highest price and they weren't the lowest. Our experence with Perrenoud was fair ,respectable and trust worthy. We highly recommend.

Had a great experience with Perrenoud Roofing during our recent roof replacement. They were very easy to work with and the new roof is fantastic. Keven Edwards took particular care to make sure that we understood the process and was always available before, during, and after the replacement to answer any questions. The crew that worked on the roof were very professional and clearly cared about doing a quality job. Wouldn’t hesitate to recommend Perrenoud.

The staff was polite and friendly, the guys were very clean and friendly with our dogs. They went over our yard at least 5 times, that I saw, with there magnets to make sure no nails were left to hurt us or animals. They were also the best priced!!! I won't need them for years, but I will recommend them for years.

While I am happy with the product and installation. My Azek deck and railings were damaged during the tear off of our old roof. Three boards had to be completely replaced as there were chunks missing out of them, and 14 others were scratched from dragging material across them and using a snow shovel to move material around.
It has now been over a month since I advised them of the damage. They had somebody come out and look at it, and I presented them the invoice and proof of payment that I had to pay to fix my deck. All I've gotten is the run around for several weeks. Now I can't get a response at all.
Unfortunately, I will now have to explore other options for recovering my losses.

5/15 Update: The owner initially demanded I remove my review in exchange for being reimbursed for the damages. I refused, but they have now finally reimbursed me for the initial costs.
The time I had to spend over the past 2 months fighting to get this resolved is ridiculous.

Final update 7/24
You had been back from your vacation for a week when I reached out a second time to ask somebody to get back to me (again). I was told, "Our production manager will call you." More time passes, and then he comes out and looks at it. More time passes with no word . Then you're on vacation again. When all was said and done, it took way too long to address this issue. Communication is key, and if I had received callbacks or responses to my text messages, I probably would have allowed more time before I found my own contractor.
Regarding the contract, your contract specifically, states that you're not responsible for damage to driveways, sidewalks and flower beds, this was my expensive Azek deck and I explained to you that I was not comfortable with roofers, installing and voiding the warranty for my deck.
Best of luck to you.

Everyone was great to deal with. Tyler, Gary, Chanel, Angel and the crew were all excellent at their jobs. The roof is gorgeous!

Fast and honest service. Made it up to my property in a timely manner and provided a good evaluation on the condition of my roof. Was very honest and not predatory. Highly recommend!

It is nice to discover that honesty, transparency, and service still exist in 2025!

I had a 40 year Elk comp roof installed (by another good, local roofing company) in 2006.

For the past 2 years, I have been plagued by a plethora of sales people knocking on my door offering painting services, solar panels, window washing, and . . . you guessed it . . . a roof replacement. The roofing sales people have all advised me that my roof is worn and needs to be replaced.

I don’t know how to tell if my roof is near end of life (short of water leaking into the house). So, I called the roofing company that installed my existing roof and they do not provide roof inspections. HOWEVER, they recommended that I contact Perrenoud Roofing!!! When one local, quality roofing company recommends another local roofing company (staking their reputation on the referral), you know they believe that I will receive a quality service. And, I most certainly did.

Tyler S. came to the house the day after I called. Tyler was knowledgeable, forthright and personable. He inspected the entire roof and advised me that there had been some mild loss of the granules on the shingles, but everything else looked good. He estimated that my roof would easily last another 10 years, but said he would be happy to come back in 5 for a re-check. Since I have an architectural roof, he advised me that my next roof would need to be a tear off. Installing over existing shingles can void the new shingle warranty.

Do you want to know what I was charged for this excellent service? NOTHING! Do you know what it was worth to me? PEACE OF MIND!

Every single roofing company would like to draw in more business and they can do so honestly or dishonestly. Perrenoud Roofing provided honest, sound advice that was in MY best interest. You can rest assured that when I need to have my roof replace, I am calling them. (And, I am well-prepared to deal with the next roofing sales person who knocks on my door providing false information!)

Wonderful customer service, I highly recommend this service, Very professional people,

CRE PRO CLEAN RESULTS CLEANED MY PROPERTY IN A TIMELY MANNER I LIKE THEIR CLEANING AND THEY ARE PROFESSIONAL

Awesome customer service. Highly recommend. Very professional.

Best cleaning company in town. Highly recommended for all your cleaning needs. Professional staff.

I used this company. So professional and reliable. Would definitely use their service again.

The best cleaning company around. Very professional staff. Highly recommended for all of your cleaning needs.

B&B has been cleaning our windows and gutters for over 15 years. We recently moved and I knew I would have them come clean at the new house as well. They did interior, exterior, gutters and roof. Everything looks so amazing!! Attention to detail is their specialty. They go above and beyond to make sure their clients are happy. I would give 10 stars if I could.

B and B did an excellent job cleaning the winter grime from our windows. They sparkle and old paint spray was removed. Brendan was very conscious of leaving a clean worksite too. Highly recommend.

Brendan does excellent job and is very diligent… He’s been a great addition to our team!