Home Services reviews in Tacoma, Washington

Ben is awesome. He was very courteous and respectful. Gutter cleaning. He took all gunk from the gutter and bagged it. Not just blowing it over the yard. He also cleaned of my gazebo over the deck which wasn't part of any gutter.
We have had multiple gutter cleanings done & any future ones will be through Ben and Clearly Windows. Attn owner: give Ben a raise! He does excellent work for you

Services requested were roof cleaning and treatment, gutter cleaning both internal and external and pressure washing of porch, driveway and sidewalk.

Driveway and sidewalk look very nice. I expected most of the moss from the roof to be removed, followed by a treatment to break down any residual moss. It appears the roof was simply blown clean, with some minor moss removal? The attached picture is of south side of the lower roof, closest to the front steps. The exterior gutters look nice.

J&M Carpet Renewal was great to work with from the first communication for scheduling to coming out here, everything was very organized and efficient. The cleaning was done very timely and I felt the price was fair. I would definitely use them again.

Did awesome job cleaning stains on the carpet which were left after the deep cleaning. Very knowledgable too. He was very clear about kind of stains that can be fixed. He was also honest about saying that he can not remove the colorations of another carpet instead of trying to clean it and just charge more.

Such wonderful customer service! This was my first time using the company and they were recommended by my neighbor. Great recommendation. Fantastic cleaning job. Full bedroom with closet carpeting and split stairwell. All cleaned within 1 hour. Very happy customer!

Guys were very helpful, accommodating to our schedule and did a fantastic job. Would use again.

Hands down the best! Great to work with with. Quick and quality work. Mindful of our space thank you!

Cesar was knowledgeable, fast and great at his job. He walked me through the process and let me know what would be best for my pet stains. I was so happy with the results. Thanks again!

These guys went over and beyond to get me in and scheduled and the work done as soon as they could they did a wonderful job!

From requesting a quote to the tech leaving my house, my experience with J&M Carpet Renewal was exceptional. I was provided a very timely response, an easy scheduling experience, and excellent customer service. The tech was very friendly and informative and left my carpets looking better than I expected, especially my son's very light and heavily stained carpet. I would definitely recommend J&M to anyone looking for fast, friendly service and super clean carpet!

I was looking for a new steam carpet cleaner since our last one who I used annually for the past 8 years seems to be out of business. Happy and relieved to share that J&M is so much better — easy to quote (without upselling or hidden fees), scheduling was easy (1-3rd texts), sent just the right amount of communications (a text message confirmation, day before reminder, and when they are enroute!), very personable and professional service, and highly recommend!

Ricky was our technician and treated all of dog urine stains in our carpeted stairs and hallway. He even walked through with a UV light to find all of the stains. Took maybe about 20 minutes from start to finish. All of the stains all gone! Our light cream-colored carpet is refreshed and back to new.

He was also careful of our walls and made sure there was lots of slack so the mid equipment didn’t drag against or damage walls and corners.

This is my 3rd time using J&M in the last 3 years. It's safe to say I will come back again next year.

Ricky and Jason are a fantastic team! Great service with an eye for details ! Thank you

The service was at a time we expected, the carpets looks very clean and the house smells good!

Very disappointed with both the service and the customer care. After the cleaning, the carpet looked virtually the same—I ended up on my hands and knees scrubbing it myself to get results. I even sent before-and-after photos to show the difference I made after their visit.

When I brought this up privately, hoping for a professional response, I was instead met with defensiveness and a message pushing blame onto my tenant. Rather than taking accountability, they emphasized payment and made assumptions about future work. We still paid the invoice, but we won’t be using this company again or recommending them.

Very pleased with the communication and the cleaning service! They messaged me that Ricky was on his way and sent a photo of the technician. Ricky was very polite, respectful and knowledgeable. I'm quite happy with the service. They even left 2 bottles of their carpet spot cleaner!

Awesome experience! Jason made himself available on a busy weekend with short notice to take care of a messy job for my elderly parents. He did an amazing job in a short amount of time, and the carpet and couch look brand new. Highly recommend, a million stars! Thanks, Jason!

We had a basement plumbing disaster and we called J & M Carpet Renewal. They were able to schedule someone to come the very next day and did a beautiful job. Got all of the awful stains from sewage (yes, sewage) out and the carpet looks like new and the odor is gone. Thank you, thank you!

My experience with J&M was amazing. The customer service was outstanding. Jason was very honest and informative. I will most definitely use his services again and refer J&M to others. Jason's customer service was the best I have encountered in a very long time. Keep up the good work.

Thank you.
Lenae

Randy and Ceasar were on time and really courteous. The team at J&M are really nice and responsive. They gave me a fair quote. The carpet is super clean and look fresh now. I am really pleased with the service that I received. Great job J&M!

These guys J&M send top notch very skill workers they deserve a raise. Carpet turn out great 👍 cheers to J&M I would recommend this company all day.