Home Services reviews in Tacoma, Washington

The team is professional, timely, and great to work with. Most importantly, they do a terrific job restoring/cleaning your carpet. They take extra time to get out stains and improve high traffic areas and ensure they do a quality job.

The team worked neatly, and we're also able to fit me into a same day appointment time which was really convenient for us. They we're able to bring our area rug back to life..

The before and after pictures speak for themselves. Chili oil spill on a fabric couch. Got them scheduled within a week. Great response times and professional.

The worse company ever. Do not use them. My house after new paint job got more in damages to fix then the carpet cleaning was. Now let’s talk about carpet cleaning, horrible not even one stain was cleaned out. I’m so pissed to see the damages after they left and walking around seeing all the stains. I’m a contractor I have my clients clean their carpet after us always and this is by far the most worse cleaning company ever. PLEASE AVOID THEM. You will spend more money on damages and having to hire someone else to clean after them.

I was asked by the owner to take the post down and they will pay for damages. Since it’s been over a month and no refund happened I had to repost.

We used J&M Carpet Renewal to clean our light-colored wool wall-to-wall carpeting and also to clean our dining chair upholstered seats. They did excellent work, paid close attention to some old spots and made them disappear. They did an excellent job and I will use them again.

This was the worst carpet cleaning job I've ever seen. For a large rec room a hall and a dining room rug, he spent 15 minutes to clean the entire job. He definitely rushed this job!!!! The carpet actually looks worse with new stains appearing. After seeing this post Jason the owner of J&M contacted me the very next day. Jason personally recleaned all the area's. I am going to recommend Jason to anybody that asks me who they should call for carpet cleaning.

Absolutely an amazing job!!!

I cut my toe in the garden….didnt realize it and went back into the house.

It was like the final scene from the movie Carrie!! My blood was all over the carpet…like ALL over.

They were here within 24 hours.Fixed 100%.

Highly recommended

Jason was phenomenal and truly went above and beyond my expectations. He is incredibly kind-hearted, easy to work with, and very accommodating. What stood out most is that he is fair, keeps his word, and genuinely took the time to reassure me and address all of my concerns.

The final results were outstanding — the hardwood floor cleaning, carpet cleaning, and spot treatments were superb. Jason even came back on his own time to test whether some scratches could be removed, walked me through how to address them, and explained how polishing would help refine the floors. Sure enough, it made a huge difference.

His customer service is next level, and I will absolutely be using him again. I highly recommend Jason and his team — his pricing is more than fair for the quality of work delivered. Bravo!

Excellent service, very professional. I did not know carpet stretching was an option, but it worked well. A little bit of an upsell to the more effective agitator tool, but somewhat offset by a discount. Technician arrived the next day and was done in 2 hours, very quick.

Ricky was a great technician! He communicated his ETA, arrived at the beginning of the service window and he was quick but thorough. He was knowledgeable about our issue (pet urine) and took time and care to be sure the cleaning was done right. I would definitely rehire J&M!

Fantastic service and company. William was very polite and explained the whole process to me. They use a unique process that allowed for quicker service and better pricing. I have and will continue to recommend them to anyone who needs a cleaning service.

I am very happy with the services I have received from Enhance Cleaning Solutions! I have been using their services for over six months and I am very pleased with their work. My home is always fresh and clean whenever they make a visit. These guys are professional, reliable, courteous, and have great attention to details. They definitely go above and beyond my expectations.

~Excellent work

Very very good I love it

Thank you!Nice job!

Prompt friendly 2nd time I have used their service will use again when needed...

Very friendly and did a great job!

Impressive service, expectations met and i will definitely avail of there service regularly.

They where the best I highly recommend the cleaning service they made my place look like brand new

I really recommend this company, they are punctual, friendly and a great service!

Very punctual, responsive, and did a great job overall. Would definitely seek their services again!