HVAC reviews in Greendale, Wisconsin

Very experienced and helpful

Using them for years and always honest, helpful and responsive.

Had a leak and needed coil replaced was assured there was no leak, only to find out it was still a leak and paid for the service.. no comp. was given or even told they would fix it..

They arrived when scheduled. Did an inspection. Checked for leaks and proper exhaust. Tech was pleasant and professional.

Highly unprofessional they said the furnace was broken but after getting a second opinion we found out they were lying they said the secondary heat exchange was broken but it was not. Also no call/no showed on his return visit.

Not a trusting company. I have a referral from INH and was told very honest and trusty. Only found out by disappointing. Call for service but never get a response. Thought maybe they would be busy so give another chance due to long time relationship with the current service and since they referred it. Another disappointment and unprofessionalism.

John was amazing! He helped us out on short term notice. He was quick and knew exactly what to do. I will only be going through J&B going forward.

Kevin and his crew saved my life when -21 below. Heat exchanger failed and they brought in a portable heater (John) and got me thru the nite. The next morning at 9am they installed a new Trane heater. Prompt and efficient...thank you tons!!! RELIABLE.

Awesome, prompt service. From the first phone call I could tell I was going to treated well. Kevin, the tech who came out, was very professional. Within 2 hrs of my initial phone call my A/C was working again. No doubt I'd use J & B in the future.

They came out on a Saturday night and charged $139 just to show up ok but the guy was only there about 1/2 hour or less and charged another $150 labor only to determine the fan motor was bad. They had no replacement and their warehouse had no replacement so I had to wait almost a week to get a new one installed for another $660 cost to me. Just seems pretty expensive and feel I was taken advantage

Just Bad Heating and Cooling would be giving them a more than favorable than they deserve! I had to give them one star which they don't even come close to or it wouldn't post. I chose them because they were local and actually paid more over my builders company as I figured it would be good to keep the business local and get good service down the road. At first the experience was good, but when the village inspector made them come back to properly install the EVR, they charged me about 10X what it should have cost!!!! My builder almost fell over and said I told you so. On top of that, we could smell natural gas in the basement from time to time, so I discovered on my own that an end cap was improperly installed, so I called to have them fix their mistake. When the tech came out while I was out of town, it took him 3 minutes to replace and admitted it was installed wrong in the first place. He handed my wife a bill for $122.00. An $89.00 trip charge (Their office is about a mile from my house) and $30.00 to install a .25 part. I was furious, so I called them immediately. After trying many times for an explanation and an absent owner who just doesn't care, I gave up. STAY FAR AWAY FROM THIS PATHETIC COMPANY!!!!!!!!!!

Great service person. Very friendly, informative and caring. He explained each step of diagnosing the issue with my furnace and the cost. Most importantly, he didnt try to sell me a new furnace rather he replaced a simple part and got us heat. He did let me know of future potential problems and where if certain parts fail a new furnace is the best option. I am very pleased and highly recommend J&B Heating and Air.

On time, responsive, courteous and very reasonably priced. We had lots of questions about which model and types of furnace extras to include. They were very honest in their suggestions and things to skip that are commonly "sold" and really not needed as well as expensive. We at the coldest time in January had no heat and they were here asap- just trying to get the old thing going for a little heat- no luck but great effort and no charge for their thoughtfulness. Just great!!!! A family business, and attention to detail is evident. Highly recommended.

Run if you can! Had them install my AC unit around 5 years ago. I give them a call because my blower stopped working and they came out charged me 400 and left. Next day I call to ask why my AC unit is still not working and they never called back! Left multiple messages. To add a cherry on top the same thing happened with my mother in law. They installed her AC and when it needed fixing they charged her and are not responding to any of her calls. We went with another company and are now nice and cool. I would never recommend them to anyone!

I have used this company for over 30 years both for residential rental properties, commercial properties as well as my home. I have been more than satisfied with them. They are prompt, professional and offer a good value with their service and products. I have used them for both service and installation of new equipment. I would highly recommend them to all.

I would not recommend this company. I will save the long version of the story and say this. They replaced my furnace less than a year ago. They took the old one out and put the new one in and everything was fine. Six months after they installed it I noticed a little bit of water underneath my vinyl plank flooring and can’t figure out where it’s coming from. About a day later after checking the washing machine and dishwasher I checked the furnace and it’s Clearly leaking. You can hear the dripping and see the water pretty close to the electronic components of the furnace.

So I called this company back six months after they installed it while it was supposed to be under a one-year complete warranty and they do not honor the warranty. They said the only way they are coming out is if I pay $100 an hour plus $100 service call. They don’t honor their warranty and they are also unprofessional. They don’t bother to answer my phone call, but instead the Dodge the phone call and text me. Not a good way to do business. They don’t honor their warranty and they do cheap work that is prone To fail or cause issues within a year

I will absolutely not be using this company to fix the problem they created, and I won’t be referring them to anyone else

Called for emergency service tonight ,the pressure switch went out, still under 10 year parts warranty, once I received a call back the tech said he has never heard of the brand of furnace ,the worst part is the sold me the furnace and installed it in 2019! I would strongly suggest you avoid this company at all cost! I had to call a different company to get it serviced.

Incredibly happy with the service here from Jon. Our heat went out this morning and I called for an appointment and they got me in right away and were right on time. They gave the initial estimate over the phone and Jon was very informative and pleasant to work with the entire interaction. My wife was home alone and felt safe and happy to work with him and didn't feel taken advantage of at all for the repair. They actually ended charging the same trip fee and one hour of labor we were quoted over the phone, weren't upsold anything we weren't needed and seemed there was a genuine desire to help. 10/10 experience, hope to never need a repair but if you do use them

Impressed by their meticulous attention to detail, the team efficiently installed our ventilated ceiling. The difference is noticeable, and the whole job was completed in just under two hours.

After a grueling week, the refreshing cool breeze from my newly serviced A/C is a blessing. The technician was punctual and thorough, spending just under an hour ensuring everything was in perfect working order. His friendly demeanor and attention to detail left me confident in the care my system received. Highly recommend for peace of mind!

Very friendly and helpful.