Reviews of local pros in Greenville, Wisconsin

4.7 based on 67 reviews Back to the listing
    5

    Purchased a couple of racks through them with no issues, and they’ve also rolled our yard for two years in a row now…
    no issues

    5

    Super friendly, very quick turn around (like we had a quote and delivery within 24 hrs), great product advice! Nice to support a great local business!

    5

    Reasonable prices & super-helpful! Bought a literal ton of River Rock from them this first time- but will definitely go back anytime we need mulch or gravel, etc. for our next projects.

    5

    Failed twice to show up or call for service appointments, when I called the office to cancel because of 2 no shows, my response was, ok, whatever. The only reason I called this company was they installed the unit in my new construction.

    5

    Fantastic service! Tom was prompt and very professional. We were without heat and he came within 1 1/2 hours of calling. Fixed our furnace and answered all our questions. Price was pretty reasonable. We will be calling Bruss Heating when we are ready for our new furnace.

    2

    I'm happy to see so many folks are satisfied with Bruss H&C. Unfortunately, I cannot add to that list. Bruss installed and provided maintenance service for my furnace. I am completely satisfied with my past experiences with Bruss. A few weeks ago I called Bruss and scheduled a maintenance furnace service appointment. The day of the service... no Bruss service person arrived. I called to find out if maybe I had the day wrong. Bruss stepped to the plate and completely owned that he had forgotten about the appointment. Okay, so it happens. No big deal. So we scheduled another appointment. And again Bruss was a no-show. I didn't call Bruss to see where the error was made because I felt it was their responsibility to contact me for an explanation. I never heard from them. No call with an explanation. No call with an apology. No call. I write this in hopes Bruss Heating and Cooling will read it and hopefully improve their service reliability so other customers do not have to wait at home and no service person shows up.

    5

    Bruss heating and cooling was very Flexible For installing air conditioning for my home that did not have it previously.

    Gave me several different options For my budget And was able to provide Pertinent advice on which option would best to be in my own.

    Thanks Bruss!

    5

    Highly recommended. Their customer service and response is wonderful, and the entire team is easy to work with. We had HVAC installed in our basement, they listened and were able to achieve what we wanted. Will definitely use in the future.

    2

    Service was fine, response time was good. I had determined I needed a new control board, which the technician replaced, along with replacing my old burners. Based on part prices online and the duration of the service, the cost was higher than I expected. I only received a grand total and summary of service so I contacted Bruss to get a receipt/invoice that broke down the parts/service and cost. He agreed but after multiple calls and messages, I was ignored. I could have continued to call but I ultimately gave up as my intent was to determine if I'd use Bruss in the future based on how I was charged. The lack of price transparency and customer service after the appointment is enough for me to make that decision. I like using smaller, local businesses but in this case, I was disappointed.

    5

    Our furnace, unfortunately, decided to stop working early Wednesday morning. When I called, they were able to come out within a couple of hours and quickly let us know that it needed to be replaced.

    They got us on the schedule for the very next day and replaced both our furnace and air conditioner. The service was excellent—they cleaned up after themselves and offered several helpful recommendations, like moving the air conditioner to the other side of the house where it wouldn’t be directly exposed. That’s something I never would’ve thought of, but I’m so glad they did.

    I can’t say enough good things about them—thanks again!

    5

    Realized our AC wasn't working last night. Called Bruss first thing this morning. They initially said they could come this afternoon, which is reasonable. I mentioned that my son has a track meet. An hour later Max said he was on the way. He diagnosed the issue, went back to the shop for parts and had the unit working before 11am! And, instead of upselling to a new unit, he fixed what we have for a fraction of the cost. Similarly, when I asked about a new furnace last fall, they said what I have still works. They want the customer to get the most use possible from their current units. Thanks to Bruss for fast, reliable and honest service at a very reasonable cost!

    5

    Great all around service.

    Office rep was very nice and normal. (I had to deal with Spectrum recently so I appreciate normal.) No script, no up-selling, suggested I get my own filter.

    I had them come to a new home for an annual checkup on furnace/AC.
    Chris was friendly and answered all my questions - filter, water heater noises, Aprilaire water valve. Service included hosing down the AC unit which was unexpected.

    Will be calling again next year.
    The service was $209.
    Great job!

    5

    We recently had Black Haak out to replace our AC, furnace and water heater. Everybody that came out to do the work was absolutely fantastic and professional, more than willing to answer questions or provide any information that you needed. The work was done in a very timely manner and they delivered on everything that they promised.

    5

    I have had Black Haak out to my home for multiple different services and I've been so happy with them every time. They are able to get me scheduled fast and the people are so nice and really know what they're doing. The prices are very fair, also. I will absolutely continue using their services!

    5

    Mario did a great job in my home working on several different plumbing issues, one of which could have been very messy. But when he was finished there was no mess and the problems were all resolved. He was professional, thorough, very pleasant and very knowledgeable. He took the time to explain to me what the issue was and what the best solution would be. The pricing was very clear before he started to work.

    5

    Black Haak began in this very house I now live where Floyd Blackie once lived. His work shop was our garage.
    I still have Black Haak serive my heating. They are a little bit more expensive, however, their work is very good, and warrantied. I prefer to avoid problems calling someone after hours spending more money because the job was not correct.
    Ive had some wiring too and I was pleased with that work as well.

    5

    I had a great experience with Black Hawk and John Bailey. They were able to help with my electrical emergency. They quoted me a good price and then proceeded to do the repairs. I was very satisfied all the way around. Thanks Black Hawk and John Bailey. Michael Wagner.

    5

    Black Haak came and inspected our boiler found the heat exchanger cracked and since our boiler was 35 years old and although we could try to repair it, It probably wouldn’t last very long. They.gave us estimate for two different kinds, when we decided on what we wanted, it took only about two weeks and they were here and installing our new boiler. They were fast efficient and friendly. I highly recommend block Black Haak Heating.

    5

    Black-Haak is 10/10 recommended for any HVAC services. Our furnace went out when it was 20degrees out and they gave us a quote and came out next morning to install it. They did a great job with the install and everyone was very kind and explained things very well. Plus they threw in a free sump pump alarm & smart plug! Overall great experience and will be recommending to everyone we know.

    1

    My parents remodeled their house and the first night back the sewage pipe leaked and the toilets overflowed. Called Hansen's and they refused to accept any responsibility and told my parents that they need to call another plumber to fix it. This is absolutely ridiculous and unacceptable. This business is lazy and worthless. Do NOT call these guys for anything! Unless you enjoy having your money stolen.

    5

    We’ve been using Hansen Plumbing for all our plumbing needs for years. They are the BEST! Everyone there is great to work with. They do great quality work.