Home Services reviews in Madison, Wisconsin

We ordered 17 yards of the double shredded oak mulch. Cody communicated well on delivery timeline and then called when they were on their way. Even after delivering the mulch that they were not hired to install themselves, he gave some tips on best practices for how and where to install. We only ended up needing ~13 yards, but our neighbors are happy to take the extra off our hands (aka our driveway). I will come back to update the review if the performance of the product doesn't live up to the first couple steps in the process, but so far so good

Capital City came and removed a gigantic tree on the property line. The service was exceptional! You would never know the tree ever existed! They cleaned up all of the debris and left zero mess. They were even kind enough to invoice the two homeowners separately which was a great help with us not having to exchange money. Would and have highly recommended them to others.

We've been working with Capital City Tree Experts (SavATree) for the past 4 years for various projects related to tree trimming and tree/plant health. We've been happy with the service and work each time. The arborists and crews are very knowledgeable, professional and efficient with their work. Additionally, the communication with the arborists and office from our experience has been excellent.

Cody, the arborist, was so caring and helpful after the storm. He rigged the tree so that it wouldn’t fall until they could get here to take care of it. Joey Julian and Paul were the crew who came to take care of the tree and were wonderful! They even cleaned up after themselves! Way to go guys! I will definitely use you again!

SavATree is continuing to protect our Ash tree from the Ash Borer. It is healthy and growing well, providing shade and beauty in our back yard.

Eric and his crew recently removed a honey locust from our property in Madison. We were extremely pleased with the work that was done and would recommend Capital City Tree Experts to family and friends without hesitation. The work was done in a timely manner as was promised. The crew took special care to avoid damaging our property and they performed the work in a safe manner as well. In addition, they did a good job of cleaning up the yard,driveway and street when the work was finished.The crew was very professional throughout.Thanks again for a job well done!

We hired Darrell and his crew for tree trimming, shrub and stump removal. We were satisfied with the tree trimming and shrub removal however, they ignored our instructions to enter our property on a certain side - inconviencing our neighbor; they removed our survey posts without permission to which we had to pay to replace; two stumps still left undisolved (additional expense when we put the fence in); along with their cherry picker dieing on ours and our neighbors front lawn for over 36 hours forcing them to drag it into the street - tearing up our and our neighbors lawn including my neighbors invisible fence (another expense). Additionally, they took no care into cutting down the back trees on the brehm, much of the branches and sticks fell on to our backyard neighbors lawn. ALL of this was caught on our security cameras. After dicussing some of our concerns with a crew member, it appeared we were credited $670 for our inconveniences, but then a month later, they mailed us an invoice saying it was an "error". My husband called several times, leaving his number with the lady, but never receiving a call back. Very disappointing to say the least. Spending close to $8000 for poor quality; poor customer service and additional expenses that could have been prevented. Would NOT recommend and definitely will not suggest to anyone who is looking for a reputable or professional tree trimming company.

Worth every penny!! I had one tree removed, one trimmed and a bush with multiple things growing in it removed. They were very professional, good communication and my yard looks so much better!

Very friendly, helpful and happy. Good team and owners. Love the vision of "making 10 million trees happy".

Amazing service and professionalism from the guys and gals at Cap City Tree Experts. We had a neighbors tree fall on our property twice in one year, leaving us responsible for the clean up. They picked up the phone when we called, quoted quickly so we could get the estimate to our insurance company, and completed the work timely to get the tree off our driveway and shed. We can't say enough about the professionalism, and always highly recommend them to our family, friends and clients.

**Update** We recently ordered mulch from Capital City Tree Experts. This is a great new service, and we were really happy with the mulch we ordered. It had a lovely color and smell. Several neighbors commented on how nice our refreshed perennial beds looked with a thick layer of mulch. The price was great and delivery was prompt. I’ll definitely order from Capital City Tree Experts again.

We hired Capital City Tree Experts to remove a tree from our yard. I was impressed with how easy it was to work with them! They clearly communicated when they would do the work, arrived on time, finished quickly, and left a clean yard! If the tree wasn't gone, I wouldn't have even known they were here. Their pricing was competitive and fair. We would definitely work with them again!

Very happy with SavATree. Fast estimate, a few weeks of a wait for the work, but that's understandable. They did a great job.

I couldn't have asked for anything better. The guys were efficient and answered all my questions. They got here quickly after a tree fell in my neighbor's yard. The price was fair and they did a great job cleaning up. I will definitely use them again.

We had an arbor kelp treatment done for three oak trees in our yard. The woman who did the application was careful of our many plants when dragging around the long hose. No problems at all

Shown below is tree that was TWICE re-planted by Capital City Tree Experts. When I informed them that it was dying - again, they ignored me. When it was finally so utterly and completely dead that the needles were falling off, they sent one of their employees who proceeded to FERTILIZE and TREAT a DEAD TREE!!

I fired them and banned them from ever setting foot on my property.

THEY TREATED A DEAD TREE!!!!

Without going into more detail, I would gladly give these folks 6 or 7 stars out of a possible 5. We've been caring for our trees in Madison for over 35 years and these are the best we've found.

The team was very professional, friendly and explained everything as they went along. We believe the value was great, too. We would recommend to neighbors and friends. It was a positive experience!

Alisha was so awesome. I didn't see the email informing me of their arrival the next day. I was a bit cranky when I came to the door and my dog hadn't been out yet. She was very apologetic and said she could come back. She notated that i wanted a text alert when she would return. Not only did I get a text alert when she came back, she came later AND gave a call alert that she was here. My dog is very anxious and this was so appreciated. she was very kind, understanding and professional

I really hate to leave a negative review but my experience with SavATree this past year has been extremely frustrating. Last Spring I contracted SavATree to treat a birch tree for a fungal infection, a relatively affordable procedure. The salesperson tried to upsell trimming for several large trees in my yard, a significantly more expensive service. I agreed to the birch tree treatment, but said I would consider the trimming at a future date due to the additional expense.

SaveATree completed the birch treatment in the Spring and I considered our arrangement complete, but then I received an email from them on two occasions in the Fall telling me that a crew was scheduled to come to my home to perform the very expansive tree trimming. The first time I considered this a simple misunderstanding and kindly asked them to cancel any scheduled service. The second time I was very alarmed and told them to never schedule additional service appointments without my consent. All was quiet over the winter, but this past weekend I received ANOTHER email from SavATree telling me that a crew was scheduled to perform additional services at my home. I appreciate their attempt to drum up business, but this is now boarding on fraud and harassment. PLEASE stop scheduling service appointments to my home as I will be using a different company for any future tree care needs.

Great job! Kudos go out to Mitch R. for his outstanding work. He informed us prior to arrival, reviewed the work to be performed and executed the project with throrough professionalism. I highly recommend SAVATREE for your tree, shrub and lawn care needs.

I hired them to make sure my new trees were healthy. They recommended injecting fertilizer with water, twice. Since I don't know about trees I trusted them, however it turns out this should have NEVER happened with new trees, furthermore they were injected too late in the season. I confirmed with several other arborists, who were shocked this happened. All my trees died which was a wasted 6k.

Will never work with them again.