Home Services reviews in Madison, Wisconsin

We have used Trent and Premier Rug and Spa for years and wouldn’t consider any other place to do our carpets. Trent is an expert and so pleasant to deal with and he has cleaned both orietal and regular carpet for us. I would recommend their wrk to anyone. Trent is always helpful and gets rugs really clean.
Again we have used Premier in Nov. 2023 and have continued to be totally pleased with the value and workmanship. Thanks, Trent
Andy and Nancy Kosseff

Beautiful job and my multicolored wool rug. Picked up and delivered. Fast service. Not a dog hair in sight. Clean, soft, fluff. Very professional.

This could not have been a better experience... Premier is a company I'll use time after time and if I'm ever asked about rug cleaning I will always recommend Premier. BP in Madison. Dec 2023 - just had Premier clean 3 pcs of furniture. Excellent results and same great service from Trent and his team. I would highly recommend Premier. We're lucky to have them here in Madison.

Premier does an outstanding job with area rug repair and washing, especially with antique wool rugs. Trent is a real craftsman and artist, taking great care with the repairs and washing. The colors are vibrant again, the edges are repaired and the rugs are protected. I won’t go anywhere else and appreciate the wonderful service from Premier Rug Washing.

Premier Rug Washing did an amazing job! My Turkish handknotted rug is brighter and smells great! They also accommodated my need to have it back before thanksgiving. I will definitely be using them again as my rug collection grows. Thank you Travis and Trent!

Excellent service! Trent went to great lengths to clean our carpet, and it turned out beautifully. Very reasonable price, quick, efficient pick up and delivery. We'll definitely use Premiere again for our carpets!

We have a large family and a lot of pets, so our rugs are constantly under heavy usage. We found Premier Rug Washing through an internet search, and have been quite pleased with their service. Since we have area rugs in nearly every room of our house, we truly appreciate their pick-up and delivery options. We have used Premier Rug Washing multiple times over the past few years and have never been disappointed. We plan to remain as customers, too. Great people, great quality, great service.
Al
March 2016

Superb!! Our rug has never looked better. The cleaning somehow brought out more vibrant colors. It also smells so much better. The expert staff is friendly and efficient. If you need a rug cleaned, this is the place to go!

I have used Premier Rug Wash for years and have been very grateful for repairing an antique rug of my late grandfather's and for shampooing our carpets. The repair and cleaning of all our Persian rugs show a trade and master craftsman work that is a dying breed. The personal care the Trent and Travis have taken of our valuable rugs and carpets is of the highest level. I can't thank Premier Rug Wash for their service and expertise. I only recommend them for repairs and cleaning of area rugs and carpets. Thank You Premier Rug Wash. You are the best!

Brought in a 9x11 wool rug and it came back so soft and clean. 10 out of 10 would recommend.

Will be back myself

EXCEPTIONAL! Yesterday I picked up my 3rd area rug I have had cleaned here but this time I had them clean and also restore/repair a gorgeous wool braided rug I picked up at a thrift store. Price was fair and job WELL DONE! Appreciate very much having a good resource for cleaning my area tugs. Highly recommend!

Premier Rug Washing cleaned five high quality oriental rugs for us along with an Alpaca hide rug. Some of these were very soiled and hadn't been cleaned in years. Some we had taken elsewhere and when they came back, they didn't smell clean, or look clean and the fringe was still dirty. These guys cleaned our heirloom rugs, made some repairs that were carefully done, and now they just glow. They look fantastic, are soft to the touch, and the fringe is really clean. The Alpaca hide rug looks like new and all of them smell fresh and clean. Yes, they are not cheap but they are worth every penny we paid. They were courteous, did the job quickly and had them ready when promised. We will definitely use them again.

Very knowledgeable about carpets and great cleaning and service. Have been back multiple times.

Trent is excellent. This is our second time using their services, but the experience only got better. After a text exchange with quick responses he picked up three of our rugs and returned them exactly when he said he would. The rugs came back again better than we expected. With three young children in the house, the wear and tear is obvious. The amount of life & color that Premier Rugs can restore to our rugs makes the investment in cleaning them a no brainer. They are our go to for rug cleaning.

I highly recommend Premier Rug Washing to clean your area rugs. They did an exceptional job with our wool rug and it came back looking brand new! Trent was amazing to work with and the entire process was easy and seemless.

Premier Rug Washing is a great place to have your area rugs washed! They took my in Tibetan rug and lovingly cared for it and it came back like new! :) I also really appreciate that they carry awesome rug pads.. I will not wait so long to have my rugs cleaned anymore! Such a treat!
Thank you so much for your outstanding sevice and detailed craftsmanship!

Absolutely outstanding service, professionalism, and stunning results!!
Premier cleaned and restore my worn and traffic stained heirloom persian rugs to near brand new condition.
I cannot speak highly enough about Trent Keast, the owner! A long-time Madisonian business owner who is honest, reliable, and delightful to work with.

Trent is very professional, friendly and knowledgeable. We had four area rugs cleaned, and they turned out beautifully!! One was especially old and dirty, but he was able to restore it back to its original beauty. I was impressed! He also found moths that had started to ruin one of the most expensive rugs we took to have cleaned. I didn’t know that was even a problem! He took care of that as well. I would highly recommend Premier Rug Washing!

We had all our oriental rugs cleaned by Premier Rug Washing. We were thrilled at the results, and the fact that they included pick up and delivery, worked quickly, (only a week) and Trent told us exactly what area of Iran made our rugs (we had purchased them when we were on vacation in Turkey) which was very interesting, as well as letting us know what they were worth and should be insured for.

This would have been a long drawn out process if we would have taken our rugs into Madison to be cleaned, as they wouldn’t all fit in the van, and would require many trips.

Couldn’t be more pleased. All this service and less expensive than bringing them in.

Premier Rug Washing did a great job with two wool rugs! The rugs, one of which I was considering tossing, look like new. Wonderful customer service from friendly and knowledgeable people. I highly recommend this service, I know I'll use them again!

Excellent service. An area rug that I inherited and that had never been cleaned was cleaned by Premier Rug Washing. It looks so much brighter and cleaner. This is a top notch business!