Home Services reviews in Madison, Wisconsin

Having recently relocated to Madison out of a DC environment with constant new construction and dust filled air, my first priority was to get my treasured rugs cleaned. I knew that the typical machine treatment would not extract the soot and fine particulate necessary to refresh and preserve my rugs.

Thank goodness I located "Premier Rug Washing", and Trent Keast. I grilled him about the cleaning methods his company uses, knowing I wanted them washed and well rinsed. He assured me they are set up for that quality of care.

After seeing the quality of the work on my first large oriental, I sent two more. I verified that they were well washed and rinsed because none released any particulate. They look wonderfully refreshed.

Thank you Premier Rug Washing. I will be highly recommending your services and returning whenever another rug needs cleaning.

I am awfully pleased to have found you as a new resident of the neighborhood.

Dustin

We had a very positive experience with Premier Rug Washing would highly recommend them. Not only did they do a beautiful restoration of our fragile and valuable Shyrdak rug, they also gave us excellent, personalized service. Trent was highly accommodating in helping us easily ship our rug for cleaning. They had great communication and went the extra mile to provide terrific service the whole time. Much appreciated and highly recommended.

I’m so glad I found this company! He came to Fond du Lac to pick up my wool rugs and they looked like new when he returned them a week later. Off site cleaning for area rugs is the only way to go. I highly reccomend Premier Rug Washing!

Trent was extremely prompt and professional, I received a response by text after a entered my rug cleaning for a quote. Trent came out the very next day and picked up 7 area rugs that needed extensive deep cleaning and pet stain removal and some minor repair to some fringe. He also reviewed what he had available for better pads for the area rugs. My rugs came back amazingly clean, I hardly recognized them. They were embarrassingly filthy and I am so proud to call them almost brand new and how they originally looked. The prices were more than fair for all the work done and pick up and drop off at my home!!! Would highly recommend Premier Rug Washing to anyone wanting to have their old rugs revived. The dogs are so happy to have them back.

Oh my goodness, this company is amazing. They are all so knowledgeable, kind, and hard-working. I 100% recommend them. They cleaned two of my persian rugs and did a fabulous job. They even pick up and drop off your rugs if you need them to.

I dropped off another rug, and again, there was great service, and their commitment to quality was perfect. They are just so nice.

We had an elderly cat wreak havoc on a large, heavy area rug and I didn’t know if it could be salvaged. Premier Rug Washing did a fantastic job removing the smell and returning an almost better rug. And it was wonderful, timely service. Highly recommend!!

I am so incredibly happy with my rugs. I can't recommend these people enough!!! They are so knowledgeable and helpful. I learned about the history of my rugs, and they look and feel brand new. THEY REALLY GO ABOVE AND BEYOND!

I brought in a heirloom rug that was damaged by dog urine. It was thoroughly washed and expertly repaired! The rug is ready for another 100 years! Thank you!

Highly recommend Premier Rug Washing. We had them clean two large area rugs over the summer as well as repair the fringe on one of them. They quickly provided a quote via text and picked up the rugs the next day. Both rugs came back looking great.

Excellent service and beautifully cleaned rugs. I had an 8'x10' woven cotton rug washed by Premier Rug Washing and the results were perfection. I'm very happy. I also had a 3'x9' cotton loom hooked runner washed and it is also looking just like new.
Fast service, free pick-up and delivery, quick turnaround (3 days!), reasonable prices, and very clean rugs. Couldn't be happier.

Premier Rug Washing is definitely the place to have any and all rugs washed, repaired, and treated. I had them do about 25 old oriental rugs, and they were all returned looking like new at a very reasonable rate. The staff is so knowledgeable about oriental rugs and their history.

Excellent service! I highly recommend Premier Rug Company. Very reasonable price for cleaning, great customer service, fast turn around.

I have been amazed two times with deep shag rugs we have brought into Premier Rug Washing in McFarland. We brought them rugs that desperately needed a thorough and complete cleaning, and shag rugs are notoriously difficult to clean on one's own. One of the rugs had a large hole in it from an exuberant dog; I was so impressed with the repair completed by Trent at Premier! I cannot even find where the damage was. No more getting rid of large or heavy area rugs that have just gotten impossible to clean. I will be bringing all of them to Premiere in McFarland.

Excellent and friendly service. Dog odors were removed completely and areas of damage were repaired. Very pleased with the outcome for our area rug, highly recommend!

Premier Rug Washing has done it again. We had our large hand knotted wool rug from Nepal cleaned and it came back looking like new! I would not hesitate to use them for any services - plus they pick up and deliver. This is the second time we worked with Premier and it’s 5 stars all the way!

Top notch customer service! It was very easy to obtain a quote and Trent picked up and delivered our wool area rug. He suggested replacing the backing as the glue had deteriorated over the years and was leaving a powdery residue on our floors. Our rug was cleaned, repaired, and delivered when promised. Would highly recommend Premier Rug Washing!!

I am thoroughly impressed with Premier Rug Washing. Trent is knowledgeable about wool, cotton, and silk in Asian rugs. I love that rugs are spun to remove water with centrifugal force. Trent explained the intricate drying process that each rug undergoes, making sure that every rug is bone dry and soft to the touch on completion. Trent picked up and delivered five different types and sizes of rugs. Turn-around time was quick, and our rugs came back notably cleaner, fluffier, and softer than before washing.

I brought 3 wool oriental rugs (2-3x5 and 1-5x8) and one 70-yr-old Persian Heriz rug (8x11) in for cleaning. I also had repair work done on the 5x8. The cleaning and repairs were done within a week. I was very pleased with both the cleaning and repairs. Trent is very professional and knowledgeable, and I intend to bring other rugs in for him to work on.

Premier has cleaned nearly every area rug in our house, including some Persian rugs that are quite fragile. The results have been excellent, even on some rugs we thought were beyond hope. We won't be going anywhere else.

Without going into a tremendous amount of detail (rugs washed and kitty pee decontamination)...all I can say is that Trent and his team are excellent. They went above and beyond with fair pricing, prompt communication and quick turn-around for the 3 rugs we dropped off. They even went above and beyond by adding a protective base and tidy trim to a very heavy shag wool rug. I swear the rug weighs less now than it was at drop off! Check out their website. It's very cool to see the process and the equipment involved.

Trent has been excellent to work with. He has cleaned a few of our rugs over the past year and I have had nothing but b great experiences with him. Trent is very responsive and turn around time is better than expected. He has helped with stains and removing cat pee or animal scenr