Constraction reviews in Milwaukee, Wisconsin

It’s early on in the restoration process but so far extremely disappointed. It’s been 9 weeks with only a tarp for a roof and still haven’t even obtained building permits. When my elderly mother questioned the slow pace the builder yelled at her and made her cry. Complete jerk. Winter is coming soon and I’m not optimistic this company cares at all. I am actively looking for a reputable builder to takeover. Perhaps things will improve but not holding my breath.

They damaged our home, and NEVER offered a proper plan for resolution. Not a trustworthy company!

My experience with FIRST ONSITE Property Restoration has been absolutely amazing!

A car crashed into my house (yes, you read that right) causing major damage to my enclosed front porch.

The porch needed to be braced for safety but the crash happened late on a Saturday night and so trying to get anyone to come out on Sunday (which was also Father's Day and Juneteenth) was nigh impossible.

FIRST ONSITE Property Restoration was the ONLY place that would even come out to look things over on Sunday. When they saw how unsafe it was they made sure to get a crew together to come on Monday (which was a federal holiday to observe Juneteenth) to clean up the debris and brace the porch.

Todd, the Project Director, has been phenomenal; he made me feel so much better and explained everything in detail, including how everything worked with the house insurance aspect. J.J. and Leo were wonderful and cleaned up all debris quickly and efficently. And Cameron, the Carpenter, was a total angel because he came back early from his trip to Illinois just to brace the porch after he saw how unsafe it was from pictures Todd sent him.

FIRST ONSITE Property Restoration is first rate in my book; thank you FIRST ONSITE! ^_^

First Onsite went above and beyond. I had some water issues from heavy rain and despite a very busy day, Mike came and met me at my house to evaluate it well after business hours. It was exceptional work and showed he truly cared about my concerns. I am so thankful he made the time to help me out.

We want to send a big thanks to Esmerelda and her team for their work after our house fire. They were professional and kind. She was very responsive to our calls and texts. They took great care of our belongings and were very helpful while working at our home. Would highly recommend hiring Esmerelda and First Onsite for Restoration Services.

Accommodating, honest, and very helpful. I had Mike from First Onsite come to my property. He was able to come last minute and was able to provide me with solid insight as to how I should move forward with the problems in my basement. He was thorough and very willing to help. I was thankful for his visit and his insight.

I've experienced First OnSite as a client and as Insurance Agent. Eric Vogel is always there for me and my people. When my basement was flooding, he picked up the phone at 10pm and was ready to get to my place. Every client of mine that I have sent his way, he has taken care of. Always call right away, gets to the problem fast and consults with the property owner to figure out the best solution. He will walk you through all of your options and find out the best for you. Eric is my guy, I'll keep coming to him and sending my people to him.

My basement sewer backed up and I'll let you imagine what kind of sludge came up. I called first on site and Todd and his crew came out and did an outstanding job with the clean up. They were very professional and curtious. I would highly recommend First Onsite. 👍👍

I would like to share what a great job Esmerelda, Gus, Kevin & crew have done. They’re kind, efficient, supportive & so incredibly helpful during a stressful situation. Every step of the way, they’ve been here. Their communication skills are top notch. I’d recommend their professional services. Thank you Team First On-site!

Very professional! Super friendly! Knew how to work with insurance and leave you feeling like they weren’t trying to trap you in a contract without insurance approving the work. Definitely recommend

First Onsite did a nice job on our major home rehabilitation. All of their employees were conscientious and pleasant. I would like to mention Esmeralda in particular. She was tasked with cleaning the house and ridding it of drywall dust - a monumental undertaking because the dust was everywhere. She worked diligently for days and got it done. It was very evident to me that she CARED about the end result, and would not stop working until the job was done to hers and my satisfaction!

I cannot begin to thank Esmeralda and her amazing cleaning crew. Not only do they do fantastic work, they just make everything easy. Kind, helpful, always went above and beyond. I cannot recommend Esmeralda and the team enough. Property catastrophes are scary and it feels like the world is falling apart. They made it better and I genuinely can’t thank them or express my gratitude enough. Hire them. You’ll be glad you did.

I would highly recommend First Onsite for all your restoration needs. Sergio Amaya was our project manager. He communicated with us step by step and ensured that our project was a priority. Thank you so much for all your hard work.

I entrusted this company to restore my home and do a great job while doing so. Instead they’ve tried to cut corners and replace products with cheaper versions. On top of that it was recommended by the project manager that I move back into my home with a boarded up window. My home sat at times during the process with nothing being done. I, the customer had to request that the project manager order the window that needed to be replaced and she still waited 5/6 months before ordering the window. Not only did she order a window that was not the same quality of my other windows but she didn’t order the correct size window. I even had to request and tell them to use primer for painting, which is something else that the customer shouldn’t be responsible for. The project managers have offered countless lies about when the project will be completed along with placing the blame on others for things not being done properly. If you don’t care what your property looks like I would highly recommend them. But if you’re looking for quality service and work please go elsewhere.

My mom had a water leak while she was in the hospital. I found it when I was there so I called her insurance agent who made a point to tell me this company was awesome. And despite the day and time, she had me call them late on Friday Sept 9th.

They were all in the house on a Friday later afternoon/early evening and they just went super fast. They were back that next Monday as promised and EACH AND EVERY PERSON in the house had something to contribute professionally and personally.

They accommodated us with my mom’s surgery and had their work finished within days. They were all professional and respectful of our home and us. We just felt like we were very well taken care of.

They dealt with the insurance company and they were both fast and just awesome enough that I had to ask for their names. So Todd was first our point of contact. He was out to look at the job and put together a team that really seemed to know what they were doing and knew how to do everything we needed done all while treating us more like we were family.

I never once felt uncomfortable or like I had to supervise or anything. They walked me through the process and so we would love to thank Todd for being here quickly AND for calling his guys who gave up their Friday just to accommodate us.

Edwardo, JJ, Jose B, and David J were all just great. I cannot say enough. I read through the reviews here and see that I’m not alone in my thoughts given all the great reviews.

Our job was tiny compared to a house fire, yet our job was treated with the exact same urgency as a house fire would have been. They even left it cleaner than it was. I didn’t have to clean anything after they left.

So now at least I know if I’m ever in need of a service like this, I’m calling these guys first. They really did make this horribly timed issue tolerable. They took care of the insurance company for us and everything. I would recommend them to anyone and everyone who finds themselves needing this type of service.

In fact, I would be asking for these exact people if I were to need them again. If I missed someone tho, I do apologize. Because from start to finish, they were just amazing.

UPDATE: The work has been done, I’ve gotten e:mails to pay the bill. It was an insurance claim and we were told they were going to be paid directly. But I’m getting e:mails that I’ve responded to only no response so I called three times. No answer, no response. Great work! Great workers, but until I hear from a real billing person, my 5 stars are now a one star

So THANK YOU Todd, JJ, Jose B, David J, and if I’m remembering correctly, Kevin D!

You took something very messy and left it nice and clean. So once again THANK YOU! I would have fed them all except they finished so fast! I usually do that. So this is the best way to say THANK YOU again!

First Onsite did a fantastic job at our building recently. We had rain leaking in and their crew diagnosed the problem and got it repair in a very cost effective manner. I highly recommend the next time you need work done, give them a call!!

First Onsite was outstanding, absolutely fantastic to work with. We were in a really tough bind over the New Years weekend, dealing with a large flood in our basement. The supervisor responded to our call within minutes, and was “First Onsite “ in a matter of hours. Todd gave us his personal number, called us multiple times throughout the weekend to make sure that we were taken care of and everything we needed.

Andrew M, David, and Bryan V were just as great. They showed up immediately, and within a matter of 2 hours had our entire basement cleaned up and back in working order.

If you are looking for a property restoration team that is not only experienced, efficient, and a pleasure to work with, then First Onsite is the only choice.

Sergio is awesome to work with, great communication, and makes sure everything is on track

Jj Todd +crew were absolutely amazing.Extremely prompt ,kept in touch with me through every step of this matter. I felt so reassured to have them do this work for me. Very clean ,no mess on anything , it was quite the best experience I've ever had. Would absolutely use them if needed in the future. Will definitely refer them to anyone needing above 5* ++ work. Sincerely , Lisa M. Becker.
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I would say that I had a good overall experience with First OnSite. They worked with my insurance company (which tried to lowball) and got the amount of money to the respectable realistic number… And then worked with me to get my place restored to original condition. Half a year later some minor problems arose, but they stepped in and resolved the issue to my complete satisfaction. Gus M. was a manager for my project! Thanks a lot guys!

I would like to thank Todd, JJ, and David for their wonderful service. Our basement flooded due to a sump pump problem and we had about 3 inches of water at one point. Our insurance company recommend First Onsite. Julie, the person who took our call was so nice and immediately got the guys out there. They were so thorough and explained everything they were doing. They got rid of the unsalvageable stuff and were always prompt and efficient, always being very careful with our possessions. I can't recommend them highly enough!

Julie Vees