Home Services reviews in New Berlin, Wisconsin

Called about truck 149 lost a wheel barrel and I almost ran it over. I tried to talk to the receptionist which absolutely would not talk to me until I turned around and went and got a truck number off of the vehicle. I told her that there’s a way of figuring out which vehicle it was by GPS and she was absolutely unhelpful. Now I know why This company has such a low rating.

These people should definitely take precaution to tie down their equipment especially when they’re getting paid by the hour there should be no room for error. This is absolutely avoidable.

Slow down check twice be safe

We had the pleasure of working with Alex. She was awesome and readily available to talk or stop out to check on our progress. It was great to bounce ideas off her and get feedback.
Our new patio and trees really help complete the backyard.
They came in ahead of schedule and under budget.

We had a tree replaced and the guys did an outstanding job planting the new one.
It was a please working with Dan the tree man as well as other employees.
We would recommend trees on the move for your tree needs.

After shopping around for a "center piece
tree" for my front yard, i figured I would
give them a try. I was introduced to Matt.
He was very knowledgeable and
informative. At first, I was looking at the
autumn blaze maples. After looking at
their invantory, I actually landed on a
brandywine red maple. He was very
patient with me and let me know when
the trees were in full fall colors to take a
look at them. Being close to them, I
stopped in a few times. I never felt
pressured into buying but educated.
(Even though was only purchasing one
tree) They have the best support, pricing
and warranty hands down. Thanks alot
Matt and trees on the move!!

My family visited Trees on the Move on Mother's Day to replace a tree that died in our yard. We had a type of tree in mind when we visited but he also showed us a few similar trees that we are considering for our next purchase. The process to purchase our Spring Snow Crab was quick and easy. Now we just wait for delivery and install.

As a side note, Daniel was the only person working the yard at the time and did excuse himself to go greet another customer and came right back. I thought this was very professional just acknowledging the other customers.

Absolutely avoid! Customer service is pathetic and not professional at all! Picked out a tree, went to the conference room to finalize. When asked for the address, Daniel slammed the paperwork down and said we’re done! We don’t service your area. Completely unapologetic and irrational behavior for someone in customer service. I called ahead of time and verified before driving an hour to the place. Trees on the Move talks a good game on the radio but does not meet expectations or customer service at the basic level of salesmanship. A hundred ways he could have handled this but Daniel chose to flip out and not work with us in any way. Lost a sale and customer for life! Avoid this business unless you like over paying, two other nurseries were hundreds cheaper for the exact same tree.

We are extremely happy with our new trees (planted to form a natural “fence”)! It was a pleasure working with Daniel! We had good communication via text and he was prompt & professional in answering all of my questions. Oscar and Teo, who installed the trees, we’re very professional, knowledgeable, and worked with diligence. They did an excellent job! All of our trees are healthy and look like they’ve been well cared for before being planted. I’m very satisfied & highly recommend Trees On The Move!

Delivered and planted a 35' maple for us. Beautiful tree and excellent service! Also carefully walked us thru care instructions. Back a year later for their fertilizer and someone actually hung around after closing to wait for me. We've been impressed and love the tree!

Great Place and they have everything you can think of. Super large facility and you get a ride on a golf Cart! GREAT STAFF AND very knowledgeable and I am excited to get my trees on Monday 6/17. Ask for Matt (top notch salesman) Also dream team Install by DANIEL. Reception staffer is so lovely & kind I brought her a dozen ears of Silver Queen Corn. Impossible to find. 3 More crab trees in Sept. IF YOU DESERVE THE BEST - TREES ON THE MOVE IS WHERE YOU NEED TO BE!! HAPPY SUMMER MILWAUKEE!!! Lacy Rynders Hales Corners

Went to Trees on the Move to buy a tree to replace one that was damaged in snow storm. Met with sales rep. Matt Handelman. He is a very knowledgeable person with all the aspects of trees. He took us through the various groups of trees and helped select a Japanese Lilac tree.
We had Trees on the Move place a number of trees on or property when we were building our house 30 years ago and have come back as we were very pleased then and very pleased now.
Check them out if you are in need of any trees.

We love working with Daniel and Matt with Trees On The Move. They are wonderful and helpful in the process of selecting a tree that we wanted to gift our son for his new home. We highly recommend Trees on the Move , they have a good variety of trees
and evergreens and they do an excellent professional job in delivering and planting the trees. Thank you Daniel and Matt👍👍👍🤩🤩🤩

First time using Trees and the move. Purchased 1 Autumn Blaze Maple Trees from Daniel Schulze. He took the time to meet with us several times to review and advice us on our options. Also did a site visit to see what size tree options we had available for our yard. Maple tree is now planted and the crew that came out was very careful and professional. They did a nice, clean, job and I am very satisfied with their work. I recommend Trees on the Move from start to finish, and like I said, working with Daniel was great. I would use them again.

Trees on the move greatly exceeded my expectations. They arrived promptly when they said they would for the install. Theo and Oscar were professional, knowledgeable, and very accommodating. When they left, you didn’t even know they were there after a perfect cleanup. All trees I have purchased from them are beautiful and thriving. You can’t go wrong with using Trees On The Move.

I used Trees on the Move in the past and had a great experience so decided to use them again. This time I purchased 2 Autumn Blaze Maple Trees from Daniel Schulze. He took time with me to pick out my two trees, gave me advice, and stayed in touch with me along the way (he did a couple of site surveys too). He also gave me advice about where to plant due to conditions with my yard. He was very responsive and thorough. My two maple trees are now planted, and the crew that came out was very careful and professional. They did a nice, clean, job and I am very satisfied with their work. I recommend Trees on the Move from start to finish, and like I said, working with Daniel was great. I would use them again.

4.5/5.0 stars! We contracted Trees on the Move to re-landscape, re-grade, and create new hardscape for our entire yard. They were very quick to quote the job and started right away in the Spring of 2024. The job moved along very quickly and it was great to watch the crew working very hard every day to transform our yard into our own personal retreat. The concrete crew (Next Level Concrete) did great work, especially given the challenging lot layout. Ben and Derreck were very helpful along the way to discuss and solve problems that popped up during the 4 months they were on site. We get lots of compliments on the extensive, impressive paver work from our friends, and we love the look and shape of the paver areas and walkways, sitting wall, and large stoops they created for us. Ben and Derreck helped us to solve some issues we had after install was done, and are standing behind their work. We look forward to the continued cooperation. Thanks for creating our forever retreat!

We had a major (and expensive) landscape project completed years ago. It's held up OK, not great, but OK. A few years ago, we spent $500 for a more mature tree. A few years later and that tree has never fully taken root. We've watered it, we've mulched the area etc. I decided to call and see if we could possibly have someone look at it or even see if the company might consider replacing it--did I mention we paid $500 for a young tree? I received roadblocks such as "do you water it"? "Do you mulch?" "Did you read the care instructions"?
It's a $500 tree. Yes, we've watered it and mulched. Do I have the "care instructions" 3 years later? No. I could understand if this was a $50 shrub. The reason we spent $500 for a younger but more mature tree is because we were assured it should take off without much of an issue. I could get this tree as a younger and less mature stage, much cheaper and just plant it myself-which I will probably do.
Instead of arguing with the guy, I just let it be. He didn't seem to catch my anger, and it really didn't seem to dawn on him that I would likely never be a customer again. With the big landscaping project we once did, this tree incident, and a few other smaller purchases, I would say we were semi-regular customers. We'll probably be in this house another 8-10 years, but the amount we will spend there is likely to be $0 going forward.

We worked with Daniel to purchase 3 new trees to replace trees we lost last winter. Daniel's crew of Oscar and Teo came out had to hand dig holes do to limited equipment access. Trees were planted, they placed the mulch I purchased around plus attached the deer guards on as well. Looking forward to a new backyard this summer. Thanks to all!!

We are looking forward to our tree planting project this year. This is the 3rd time we've worked with Trees on the Move. We have 2 gorgeous Autum Blaze Maples from 2010. We added 2 more maples and a blue spruce in 2012. This will be our largest project to date with 3 maples and 9 Norway Spruce. Working and planning with Daniel S. and Matt has been an enjoyable experience. Daniel is knowledgeable and polite, listens to our ideas and helps us plan accordingly. We are very happy with the service and quality of the trees, which is what keeps us returning.

Trees On The Move installed 40 trees for us at Senor Luna last year. Then we had the crazy winter of 2024 (the ice storm that ruined or killed many trees). Daniel, the sales rep, has been checking on the progress of of trees monthly. He called me!!! to tell me we lost one tree and will replace it. Amazing!!! Daniel truly cares about trees and costumer satisfaction! Since the price was great, I thought the service would not be - I was wrong!! Great price, great follow up service!!
Trees On The Move offers the best price and the best follow up service. Even after a year and horrible ice storm.
Highly recommend Daniel at Trees On The Move!!

Hired Trees on the Move last fall to plant (11) trees and then hired them again this spring for an additional (22) Thuja Nigra trees. Getting the schedule was a but difficult due to weather but once it cooperated as we thought they showed up in full force and did what they could before the June 3rd storm arrived, but then showed up in the rain on the 4th and completed all tasks with wheel barrows to eliminate any damage to the new lawn. One additional point, we had to Honey Locust that were not doing well and they were replaced with two beautiful ones! Great Job Team.

I’m extremely disappointed with the work done by Tres On The Move. You were hired by my home builder to apply topsoil and seed my yard, but the work was substandard. I was told an inch of soil would be spread to cover the exposed metal at the foundation — that clearly didn’t happen. Instead, you ran out of topsoil and left large chunks of clay and rocks all over the yard. Some areas sink when stepped on, and one whole side of my house was left without a single grass seed. To top it off, the plants placed in the garden came with no instructions or labels. My family and I are not plant experts, so it would have been helpful — and just decent — to include basic care guidance. This entire experience feels careless and rushed. I’ll be reaching out directly to have this addressed.

Update 5/5/2025:
I’d like to provide an update on this issue. I had the pleasure of speaking with Virginia, who took the time to personally visit my home and address the situation. She was extremely helpful and knowledgeable. I was so impressed that I decided to move forward with additional landscaping upgrades. Virginia assured me that once the builder schedules the warranty appointment, they will return to resolve the remaining issues. So far, the service has been excellent.