HVAC reviews in Plymouth, Wisconsin

Update- We received our check back for the $140 “diagnostic fee” we had to pay the individual who they sent with a letter apologizing that they didn’t meet our expectations. So they did the right thing and didn’t charge us, which deserves recognition.

Incredibly disappointed. We have a failed valve and a leaking gauge in our boiler, which I was clear with the dispatcher about when I called. The tech they sent out tried to convince my wife that he fixed everything by putting new batteries in the thermostat on a completely different floor and zone in the house, and that the only reason the heat was not getting better upstairs was that “it could take up to 24 hours”.. When my wife called him on the incorrect assessment, he said it was the pump (which ot is not) and the gauge (that is legit) and the Honeywell thermostat. Besides 2 of those 3 things being wrong, the total cost of parts for all is less than 500 and total labor for me to DIY that repair would be about 1 hour. Quoted “about $8000”. Steer clear of this place.

Fantastic service on a very cold day. Our heater stopped working on a Saturday and we thought we might be dealing with it all weekend, but Stephen arrived early evening and was able to fix the problem. We ended up signing up for ongoing maintenance.

Greg is very kind and runs an amazing company! Our tech, Dexter, was super kind and detail oriented! He spent quality time diagnosing my issue. He then fixed my heating issue in a timely manner. So glad I used Greg steger heating and air! Happy cozy holidays :)

They came out to perform Furnace maintenance and replace a switch from a previous service call. Dexter was our technician. Communicated extremely well. Explained everything clearly and professionally! Was on time and worked diligently! Thank you!!

Dexter came over and was very professional the whole time! Asked if I had questions, completed the work quickly and gave me advice as well. Would recommend!

Furnace out on Friday January 16th around 530 p.m...coldest night of the year..Professional point of contact by Theresa. Stephan the technician showed up promptly. Addressed the situation and explained all of our options. Got us up and running for the weekend with a part on order for the following week. Shortly after he left we noticed heat wasn't blowing again. Called Theresa back and she had Stephen back to the house in no time. Many trips up and down our basement steps by Stephen and we have heat again. Highly recommend! Very well run company! And we joined their maintenance program ! Thank you Greg Steger Heating and Air !

Sincerely ,
Matt B & Lisa K.

Dexter did a good job. Answered all my questions and commicated all information clearly. Performed furnace check very effectively. Was very nice to talk to. I enjoyed our conversations.

1st time using Greg Steger heating and cooling and we will definitely keep using this company going forward. Dexter Wilson was beyond amazing and professional while he was at our home. He made sure to include us in what was happening with our furnace. Answered any all questions we had. Very knowledgeable for a younger gentleman 👏. Thank you again we appreciate all your hard work.

Saved my July 4th weekend! Awesome service, super friendly, and available on a holiday weekend! Highly recommended!!

Couldn't have had a better experience. The owner showed up the day I called on two separate occasions. Nothing like great service during the busy season. Thank you.

Leif was very professional and help me SAVE some money, I would recommend him for your heating or cooling problems!!

Great customer service. Very knowledgeable and quick repair to my furnace.

The technician was very nice and very honest. He helped identify our provlem and told us what needed to be done. Thank you

First time customer.Lief fixed something the last guy should have done before he left. Quick fix.Will be a customer for life.

Prompt, polite, professional and reasonably priced.

I will definitely recommend Performance Heating to my friends and family.

Not only did he do a 1st rate job on my furnace tune up, he took the time to explain how the system worked (very helpful for a first time home buyer!). Thanks Leif!

Leif is always on time . Returns calls promptly. Very personable attitude. Explains in detail what work has to be done 👍👍👍

Much appreciated emergency service call. Prompt and thorough

Basically paid 5k +/- for an installation of 2 new ac through a hack contractor that leif had the pleasure of installing. Long story short. We've had the 2 units for maybe 2 yrs. Leif ran something wrong with one of the units that caused it to take a shh. Its costing us round 1k outta pocket to fix what he ran n to replace the unit.

My central air unit wasn't working . I called on Thursday at 8pm and I got a appointment the next day. They came out at 2 pm on Friday and was friendly and got right to work. He diagnosed problem in a minute and the total job is done in 10 to 15 minutes. He was very professional and I would recommend him to anybody.

Our furnace decided that it had done its job and quit on us on a cold chilly morning in December of last year. Leif and Joe came to my rescue and install a new furnace the same day. I couldn't of ask for more. Thank you so much Leif and Joe!!!