Montour-Engel, L.L.C.

Imagine this. You have a baby, 1 year old, it's November.. You wake up at 4am to a freezing cold house, your heater fan blowing non stop but the house isn't getting any warmer. You change the batteries on the thermostat, press all the buttons, go into the basement and stare at the furnace practically willing it to heat the house. Nothing. So worried at this point that your baby is upstairs freezing you cover them in blankets and just pray they finish sleeping while you figure this out. You called the first HVAC place on Google, but at 4am nobody answers, so you call the second one you see, again no answer but you leave a message. Finally, the third number I find, a lovely lady picks up. She is sympathetic and kind. She does let me know that emergency services are a bit more pricey. I'll do whatever I need to so my baby can keep sleeping. About 30 minutes later, I have a kind older gentleman at my home checking out the furnace. I sat in my basement along with him and quizzed him about all the things we can do to prevent this again as a first time homeowner, and he answered all my questions. He even talked us through how to change out our thermostat to a programmable one. It was about 2 hours to change out a piece and get it all up and running again, before my baby even wakes up. The house is warm and my baby hasn't even stirred. This was my first experience with Montour-Engle. Our second was just last week to have our AC serviced. Both great experiences with no regrets. They've made a faithful customer! At 4am when no one answers, they answer, and they do the job well! ❤️

Our furnace quit overnight and we called next morning. They were here within 3-4 hours and determined the circuit board was burnt out. Left and was able to find a replacement and installed. Great customer service and will definitely recommend!

I’m a new customer to Montoure & Engle.
I decided to give them a call about my AC after my usual provider, never kept their appointment with me.
I had a service tech named Josh, who made time in his busy day to come and service my AC unit which was not working properly he. squeezed me in at the end of the day. I really appreciated that because my house is running in the 80s for the last three days and I was not digging it! He was very thorough, incredibly polite, very respectful of my property and sweet to my little dog! He not only fixed my problem he left a lasting impression. I will definitely be back to Montoure & Engle for my future needs. I recommend them as a service provider and if you’re fortunate enough to get Josh, you’ll definitely appreciate the quality and consideration you get from their technicians!