Randerson Heating & Air Conditioning

Randerson installed the ac unit on 9/21. It did not run till April of 2022, It did run all of 2022. It stopped, would not start on the first week of July of 2023. Randerson came to the site about July 11. Took off a panel on the ac unit and a wire had completely fallen off. Just fell off the connection. This thing ran a total of may be 6months. Of course the warranty against shoddy workmanship ran out sometime in the winter. So today I paid the bill for the 2 min repair job, but randerson heating and cooling will never see another job from me.

Randerson H&C has helped me with a few HVAC issues including a brand new furnace. Always punctual and helpful. Good honest business. They are willing to work with their customers to keep them happy.

We had issues w/our furnace (11/2023) that the gas heat would not go on some times. I called Randerson Heating and Cooling and they came out same day. Of course the furnace worked when they turned it on. He talked to my husband about options of replacing a part or replacing the unit. My husband and I discussed it and decided to get a new furnace. Our home is 21-22 years old and knew we were on borrowed time. They told us to call if we needed heat over the weekend until they get the unit and they would come back to give us heaters, etc if needed to keep the house warm. We didn't need to as we have a fireplace that would work. The other thing they talked about was if we wanted to replace the A/C as they had to do some duct work and if we were going to get a new A/C more duct work would be needed when they replace it. So, they wanted to know if we wanted to do that right away or wait (but it would save $$ if they did it now while they were in the midst of the job). We decided yes and they came back within the next week to get it all done (waiting until spring to replace the A/C). Terry is the girl that answers the phone, billing, and schedules. She was so helpful and said that there was a limit on how much you could put on your charge card w/out a surcharge (I was over), but if I were to make it in payments it would be the same amount and I could pay for it that way and use my charge card (I get points and it would be sustantial savings). I think they are extremely professional and still small enough to make you feel like welcomed family member. I would definitely recommend them.