Reviews of local pros in Alabaster, Alabama
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Ashton did a great job. I would welcome him to work in my home anytime. The overall communication process could be improved upon. I am still waiting on a copy of my invoice to be Emailed to me. Thank you.
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Very professional company. Will and his team worked very hard and they are very strong. A lot of digging in a very hard ground. They never complained. We are very thankful for the job they completed.
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The neighborhood plumber has been such a great company to deal with . We have had plumbing issues and we have had five new toliets installed, ( we have 5 bathrooms) and we have had the same plumber each time, We feel like he knows our home, our pipes, etc. The office staff is knowledgeable and so nice. Prices are reasonable and with the new water system check that BWW is requiring homeowners to have , Neighborhood plumber comes out to our home and checks our water yearly and reports to Bww for us . NO HASSLE..
Great company, Great people, Great to have them in our community. -
Ashton was very nice and got his job done in a timely manner. He was very neat which is a very important to me! I would recommend NP for your plumbing needs in Alabaster.
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Malcolm was very professional did the job in a timely manner no Hidden cost he showed up early cleaned up behind his self i will definitely use them in the future great job ! Tim Layton Alabaster
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Austin was great. Fast, knowledgeable, effective, clear and courteous. We will ask for him the next time we need plumbing work done.
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This is the best plumber we have ever used! They were able to complete a job at half the cost as another company with better customer service. We highly recommend them!
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Couldn't be more impressed with their responsiveness, professionalism and expertise. Will and the guy that came out with him (I can't believe I didn't ask his name.) were so great and fixed my main leak pretty quickly. Would highly recommend using The Neighborhood Plumber.
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My preschool had a pipe break and we had to turn off the main water line. They managed to squeeze us in and had the pipe fixed quickly. They are such a blessing!!
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BBW only allows certain plumbers to test backflow valves. Matt has that certification. He also detected in the first year that the backflow valve was on the wrong line and I was able to get it corrected by the builder under warranty. They are easy to schedule and get the job done in a timely manner.
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Austin was great. He answered all my questions and provided excellent service. Even helped with another issue I was having. Highly recommend The Neighborhood Plumber!
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The plumber showed up on time and was professional and courteous. He determined that my issue was covered by what amounted to their company warranty, so I was not charged for the service call. Even so, he still thanked me for letting him come out and fix the problem and said to be sure to let them know if there were any further issues. I was extremely pleased, and would not hesitate to contact them going forward.
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Malcolm was on-time and courteous. He patiently listened to my prattle, asked smart questions and listened to the answers! Quoted price and was working less than 10 minutes after arrival - completed sanitary line clean-out and confirming flush in about 45 minutes - explained what he encountered, made further recommendations, cleaned and packed up, collected funds in 15 minutes and was on his way - another satisfied customer! :D
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I have used neighborhood plumber twice. They have been quick and efficient. They do not waste time and they are very knowledgeable.
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These guys were incredibly helpful on a weekend emergency when our usual trusted plumber was out of town. The response was swift, the work was well-done and completed quickly and the price was reasonable (considering it was an hours-long weekend call and the guy was up to his knees in mud in our front yard).
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Came recommended by others n community. Staff very knowledgeable & explained every step so I would clearly understand the issues & the replacement process. Ok am beyond pleased.
Linda J -
Will was relentless in finding my water leak in the wall. Very professional, accommodating and friendly person.
Also Claudia was very knowledgeable and help from the office portion of The Neighborhood Plumber organization. -
Austin did a great job finding the source of water leakage in my poolside water feature. He was very nice as well as being thorough...even in the rain! Thanks Austin!
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Preston and his helper were awesome! On time,pre called me,cleaned up very professional and polite. Would highly recommend!
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First of all, they were on time actually a bit early, which I was completely fine with. Very professional and knowledgeable. we thought we had a very serious leak outside, but it was my hot water heater expansion tank, which drains outside. I never would’ve guessed that was the issue. Austin was the name of the plumber that came out today.
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My technician is a 5 star workman.
Totally professional with every part of his Service call to our home. We loved the way he kept us informed through out the process. I have total confidence in Our Technician Ashton , he made this process easier for us .Go Neighborhood Plumber