Home Services reviews in Birmingham, Alabama

jesse and the crew at Bright Star Carpet Cleaning really know how to take care of quality hand made carpets. they come right to your home, look over your rugs, and then take them away. after about ten days, they bring the carpets back, perfectly cleaned and wrapped in plastic. they have saved a few of our rugs from being ruined by moths. i haven’t tried their repair services yet, but will probably do that in the future. they even fixed a rug that wouldn’t lay flat by stretching it while it dried, and now it sits almost perfectly. the price isn’t the lowest, but it’s worth it to keep these carpets looking great. when i first found their site, i just gave it a try and i’m really happy i did. i’ve told my friends and family about them, and everyone has been happy with the results.

Wesley and Caleb were respectful, knowledgeable, and did an OUTSTANDING job. My carpets are looking amazing thanks to their expert carpet cleaning service in Birmingham. I will absolutely request them when I decide to clean more of my carpets. They were simply superb professionals. They ensured cleanliness and went above and beyond to guarantee my satisfaction!

Thank you to Wesley for rescuing my couches! I was worried I'd have to get rid of them because my cat had so many accidents, but I decided to try a carpet cleaning service before making a big decision. Now my couches no longer smell like cat urine, and I didn't have to spend money on new furniture. Wesley was very professional and friendly. I'll definitely use their service again if I need more furniture or carpets cleaned, and I highly recommend them!

Richard from Bright Star Carpet Cleaning not only displayed exceptional skills in carpet cleaning, but also conducted himself as a thorough professional. His knowledge in the field was clear and he even gave useful tips on how to maintain the carpets after cleaning. I hope Bright Star Carpet Cleaning provides him excellent support for his future. They have certainly struck gold with Richard in Birmingham.

I was not pleased with my carpets; they always seemed to make my home appear unclean no matter how much I tried. I was seriously considering getting new carpets. We had Richard from a local carpet cleaning service come in to clean the carpets and the results were astonishing. The after photo truly speaks volumes - simply amazing. I've never been this thrilled with a cleaning job before. I will definitely be utilizing their services from now on in Birmingham. Highly recommended.

caleb and his team did an amazing job cleaning our three-bedroom carpets. he was very professional—he called to confirm the appointment, texted when he was on his way, and called when he arrived outside our home. they wore shoe covers while inside and laid down floor protectors. caleb also made sure to ask if we had any questions or concerns before finishing up. the carpets were not soaked and dried quickly by the end of the day. our ten-year-old carpets now look brand new! i would highly recommend this carpet cleaning service and definitely plan to use them again!

Our carpets have really been put to the test with a new puppy prone to frequent accidents. No matter how much I scrubbed, the stains simply wouldn't disappear. However, Bright Star Carpet Cleaning swooped in and managed to clean the carpets in two bedrooms within just 30 minutes! They even included a deodorizer, ensuring all the spots were completely gone. Their service was professional and prompt. Now, our carpets in Birmingham smell fresh and look as good as new!

I am very happy with the cleaning and repairs done on two Middle Eastern rugs that have been in my family for generations, along with two Navajo rugs from around 1949, a small thunderbird dresser scarf of unknown age, and a Turkish prayer rug I bought in Turkey in 1981. To my knowledge, none of these rugs had ever been cleaned before. The pricing seemed fair to me, and the cleaning process took about the expected time, with just a slight delay in returning them to me due to some road closures. I dropped off the rugs in person while visiting family, and the team was very knowledgeable about the best care for each piece. I highly recommend this company for similar services. The pictures showcase the two Middle Eastern rugs.

I accidentally selected no thanks when I meant to give a five-star review, so I’m logging in to correct that. I have been using this carpet cleaning service for over 25 years and have relied on them for more than 25 rental properties, my own home, and my family's homes. The service has always been outstanding, and the products work really well. One time, my freezer door opened, and all the meat spilled onto the carpet. Wesley cleaned it up so thoroughly that you couldn't even tell it had happened, and he deodorized the area so the smell disappeared completely. This company has great technicians, and their service is always punctual and friendly. I highly recommend using this carpet cleaning service.

The team did an outstanding job with the carpet cleaning! The difference was incredible—what used to be stained and dull now looks fantastic! Even when they mentioned that some older stains might not completely come out, they managed to remove them! The carpet looks amazing and has a fresh scent. It was definitely worth the investment. They took the time to explain the service, and I felt assured that their quality surpassed that of other companies. Plus, knowing it's family-owned added a personal touch. You can really see they take pride in their work! I would happily recommend them to all my friends and family.

This was my second or third time using this carpet cleaning service. After my portable AC leaked and caused water to get on the carpets, I called and spoke with Caleb to ask for same-day help. He was able to come out right away and set up two fans and a dehumidifier to dry the carpet and floors. Luckily, the leak was small. I also had the whole house carpets cleaned and added carpet protectant for the upstairs and stairs. Caleb gave me a nice discount for the complete service. His assistant did a thorough job cleaning the stairs, hallway, four bedrooms, and the bonus room. The service was excellent, and I gave the technician a tip. Caleb came back a couple of days later to pick up the drying equipment.

I had an absolutely amazing experience with Bright Star Carpet Cleaning. My wife and I went to get a quote and discuss carpet cleaning options. We were pleased with the quote and selected a carpet style we really liked. Richard provided helpful advice on the different carpet options we considered, which made it easier for us to make a choice. The next day, I brought in several rugs for cleaning. They say they open at 09:00, but Richard arrived a bit later. Although we had to wait, he was very helpful in carrying the rugs into the shop. We were informed that the cleaning would take about 4 or 5 days. To our surprise, just a few hours after dropping off the rugs, I received a call saying they were ready for pickup! We hurried over, and the rugs looked fantastic—better than we had hoped! We were thrilled with how they turned out. Richard even helped us carry them to the car. Overall, aside from the slight delay in opening, our experience was truly wonderful. If we need carpet cleaning in the future, we know exactly where to go!

I recently had my carpets cleaned twice by Bright Star Carpet Cleaning, and both times they did an amazing job. Caleb and his teammate worked diligently for 2-1/2 hours in our single-story home. They successfully eliminated the stains and were very careful with our furniture. In the past, we had a different company, but we were so pleased with the results that we called them back after two weeks when a couple of stains returned. They came right back and took care of everything, and those stains never came back. They are easy to work with and provide excellent service. I highly recommend them, and we will definitely choose them for all our future carpet cleaning needs.

Jesse cleaned the carpets in three rooms for me. My first impression on the phone was great because, unlike other places that say they won't help move furniture, Jesse said he could help move my couch and other heavy things so the carpet underneath could be cleaned. The job was very thorough, and Jesse really did help move the heavy furniture. He was also very friendly and easy to talk to while he worked. Bright Star Carpet Cleaning did a fantastic job, and I highly recommend them. Everything you could want in a carpet cleaning service!

Living in Birmingham, I finally found a top-notch and knowledgeable carpet cleaning service from people who truly care about rugs. I dropped off my handmade old Persian rug, and they brought it back to life. All the dust, dirt, and stains from years of use were completely cleaned away. My rug looks just like new again. I’m very happy with their customer service and expertise. I’m 100% satisfied and highly recommend them!

Great service. I appreciate how Caleb has taken care of the carpet on the first floor of our home for many years. When we added carpet to our stairs and finished the basement, Caleb handled everything really well. The basement carpet needed stretching and seaming because of the concrete floor, and Caleb got it smooth and looking perfect. The carpet has stayed in great shape ever since. The carpet cleaning process costs a little more than some other companies, but it’s definitely worth it! Caleb also offers cans of Spot Remover so we can clean small spots in between regular carpet cleanings.

If I could give 10 stars, I would! Huge thanks to Jesse and Luke, who got rid of every stain from our 5-year-old carpets and made our two area rugs look like new again, even though we thought they were ruined. They were quick, efficient, helpful, super friendly, respectful, careful, and shared great advice and tips with us while they worked! They didn’t stop until everything looked amazing. I used to hire other carpet cleaning companies before, but after this experience in Birmingham, I will always use this service! Also, the price Caleb gave me over the phone was exactly what I paid in the end—no surprises. Definitely give them a call! It feels incredible to have carpets that look and smell fresh again. Plus, they managed to remove all the hair and body oils from our three Golden Retrievers!

I recently had my carpets cleaned and the experience was fantastic from start to finish. Jesse handled the cleaning and showed great professionalism, making sure I was happy every step of the way. He arrived right on time, paid close attention to detail, and was very friendly throughout the whole process. Jesse clearly knows a lot about carpet cleaning and used the best equipment and techniques to get the job done. My carpets looked fresh and spotless after he finished. I am very pleased with the results and will definitely use their carpet cleaning services again in the future. I highly recommend them to anyone looking for excellent carpet cleaning.

Outstanding service from start to finish! I had to make a quick change to my appointment over the phone the day before, and everything was handled smoothly. Wesley, the technician who came out, took real pride in cleaning my carpets and tile. He was professional, on time, and paid great attention to detail. The carpets in my two-bedroom condo in Birmingham hadn’t been deep cleaned in years, but he made them look fresh and spotless. Wesley was friendly and polite, always checking to make sure I was happy with each room before moving on. I was really impressed by his careful and thorough work—truly a star in customer service!

I wasn't sure what to expect, but Bright Star Carpet Cleaning really impressed me. Their customer service is excellent, and they truly live up to their 'simple and quick' promise! Jesse came out to clean my carpets and was very friendly, professional, and knew exactly how to handle the high traffic spots. It only took about an hour and a half to clean four bedrooms, two hallways, and a large living room. The carpets dried in less than a day. Jesse even made some extra passes to remove more moisture since we were moving in soon. The whole process was much easier and quicker than if I had tried to do it myself. Later, Luke and Richard came by to check our vents. They were also friendly, professional, and knowledgeable. Luke took pictures of our vents and showed us they were already clean, so he suggested we wait a couple more years before doing a vent cleaning. I really appreciate the honesty. I’ll always choose this company for carpet cleaning and related services. Highly recommend to anyone who needs their carpets cleaned!

i couldn't be happier with wesley and the service from bright star carpet cleaning. someone accidentally tracked tar onto my brand new master bedroom carpet, and i was really worried it wouldn't come out. i called and they showed up the same day, taking care of everything quickly. they managed to remove all the tar, and now you can't even tell there was ever a stain. everyone was friendly, professional, and kept me updated the whole time. i highly recommend them if you need carpet or upholstery cleaning.